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Holiday Inn Express Santa Fe - Cerrillos

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Traveller (15)
Room & Suite (85)
Pool & Beach (13)
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Overview
  • Excellent25%
  • Very good29%
  • Average25%
  • Poor14%
  • Terrible7%
Travellers talk about
“hi express”(3 reviews)
“room was clean”(22 reviews)
“road noise”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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All reviewshi expressroom was cleanroad noisebooked this hotelbreakfast baran older propertyup to datethe staff was friendly and helpfulnice breakfastnice stayfree breakfastdowntownsantasquare
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91 - 95 of 266 reviews
Reviewed 20 July 2015

Room: nice clean/comfortable bed, pillows way too soft. Bathroom: tub squeaked everytime you moved around in shower, needed to be replaced, clean enough. Very small, no place to put toiletry bag or necessities. Breakfast: not the best as far as hot items, average at best....More

Thank 109carleenl
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 21 July 2015

Dear 109carleenl, We appreciate your comments and you staying at our property while visiting Santa Fe. For us to best serve our guests, we keep preventative maintenance on our rooms, however greatly appreciate our guests' comments and suggestions. We will make sure your comments are...More

Reviewed 15 July 2015 via mobile

We usually stay at Holiday Inn Express when we travel. This was our first bad experience. Our room had a funny smell and the stairwell smelled of urine. The room was stuffy and so was the hallway. It was not the usually quality that we...More

Thank Amy H
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 17 July 2015

Dear Amy H, We appreciate you giving us the opportunity of hosting you during your stay in Santa Fe. We strive to keep our guest satisfaction and greatly appreciate your feedback and will take all necessary plans in order to best serve our guest. I...More

Reviewed 12 July 2015

I first want to commend Larry, the night check-in person. I called ahead of time to let him know our flight had gotten into Albuquerque late. He took the initiative and checked us in before our arrival at the hotel so our reservation wouldn't be...More

3  Thank Rick W
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 14 July 2015

Rick W, Wow, I really want to thank you for your feedback and great comments, this is definitely inspiring and worthy of being shared with the team. As part of our policies and beliefs, we strive to best serve our guests and are always looking...More

Reviewed 11 July 2015

Nice rooms, clean, comfy accommodation, would recommend. The upmarket cousin of Alberquerque, but if you want to buy trinkets do it in Alberquerque where you will get better deals. A very nice & comfortable stay.More

2  Thank lizziemartie
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 14 July 2015

Dear lizziemartie, It is great to hear you enjoyed your stay at our property and really appreciate you giving us the opportunity of hosting you. Santa Fe is known for its great amount of art; which you will find near downtown and even more through...More

Reviewed 8 July 2015

It was a cheaper place to stay. The hallways were weird. Our room faced the road so we heard all the road noises and sirens. No mountain views. Breakfast was same as other IHG. Dining room was tiny so you wanted to hurry to get...More

1  Thank Patricia R
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express Santa Fe - CerrillosResponded 14 July 2015

Dear Patricia R, We really appreciate you giving us the opportunity of hosting you during your stay at Santa Fe. We are conveniently located at an easy access road, close to I-25, and are only 5 miles away from downtown Santa Fe, where you can...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$99 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$99 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (85)
Dining (18)
Pool & Beach (13)
Amenities (20)
Business Centre & Event Rooms (3)
Questions & Answers
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Don M
9 February 2016|
AnswerShow all 4 answers
Response from Eugene E | Reviewed this property |
We had no issue with noise, at all. We were near relatively busy roads, but didn't bother us.
0
Votes
denisekv
22 February 2015|
Answer
Response from Nish K |
Greetings Thank you for your question. We do not have a shuttle that goes to down town.
0
Votes
Room Tips
"Ask for a room at the back, away from the road."
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"Stay on the 3rd floor to not have upstairs neighbors."
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"3rd floor - away from ice machine"
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"All rooms are very small"
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