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Hilton Santa Fe Historic Plaza

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Traveller (205)
Room & Suite (99)
Dining (32)
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Overview
  • Excellent48%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“great location”(301 reviews)
“front desk”(219 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Fe Historic Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Fe Historic Plaza
Special Offer: Double Points, Every Stay
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,786)
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1,753 results
Traveller rating
812
534
234
108
65
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LanguageEnglish
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812
534
234
108
65
Show reviews that mention
All reviewsthe executive loungegreat locationfront deskoutdoor fireplacehistoric plazawithin walking distancebreakfast buffetper dayparking feefire pitthird floorhot tubfew blocksrooms are largefitness centereasy walkdowntown area
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1 - 5 of 1,753 reviews
Reviewed 2 days ago

Had a very nice stay. Drove from San Diego and was welcomed very nicely. Just steps from the plaza shops and restaurants. The concierge was highly knowledgeable and worked hard to please. The hotel provides many place to sit and relax, and it is quite...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Z8164SFjohnv
Hotel's Favourite
Reviewed 6 days ago

Beautiful hotel. The staff was amazing! We started off having difficulty finding the entrance. We were very upset and frustrated. The desk staff came out, found us, and gave us detailed directions, pointing the way and making sure we arrived safely. We relied on them...More

1  Thank Mickey Z
Reviewed 3 days ago

We had a very nice stay in great, clean rooms. Service was wonderful and we had a very peaceful rest on our trip down Route 66! This great hotel is within walking distance to Old Town and we had wonderful lunch and walking tour of...More

1  Thank RussellBee
Reviewed 5 days ago via mobile

Staff was wonderful. They tried to make the hotel better than it was. The room was a bit dated. Climate control was horrible. While it was in the 60’s outside, the temp was 80 in the room. Staff brought a fan, which helped. They did...More

1  Thank Kookoojuju
Response from Max H, Manager at Hilton Santa Fe Historic PlazaResponded yesterday

Dear kookoojuju, Thank you for taking the time to review us. I am really sorry to hear that the HVAC system was not working well in the room that you stayed in. We are glad to hear that the staff was wonderful. Our hope is...More

Reviewed 5 days ago

It is very clear that the staff at this hotel need additional training on customer service. We ordered room service and it took 3 calls just to get the food that we ordered and we finnally gave up. We were over charged for our food,...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank Kelly J
Response from Max H, Manager at Hilton Santa Fe Historic PlazaResponded yesterday

Dear Kelly J, Thank you for taking the time to review us. We have made sure that our food and beverage department have been made aware of the issues you have brought to our attention and we have take all necessary steps to ensure that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$214 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Santa Fe
#10 Luxury Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$214 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Santa Fe
#10 Luxury Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (205)
Room & Suite (99)
Dining (32)
Pool & Beach (20)
Business Centre & Event Rooms (7)
Amenities (6)
Questions & Answers
Ask a question
tabascothomas
April 21, 2018|
AnswerShow all 6 answers
Response from rew182461 | Reviewed this property |
Hertz has a location downtown near the plaza.
1
Vote
ruth44421
March 7, 2018|
Answer
Response from Richard B | Reviewed this property |
The pool opens at 7AM and closes at around 10PM in the summertime. We enjoyed our stay at this hotel.
0
Votes
ruth44421
March 7, 2018|
AnswerShow all 3 answers
Response from Mirandalou | Reviewed this property |
We were in the hot tub at Christmas and it was wonderful. I would assume the pool opens Memorial Day and is available by 7 am daily.
0
Votes
Room Tips
"less traffic at the back, but better view in front."
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"Avoid this like the plague until they change managment"
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"Get a room with an air purifier"
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"Our double-bed room, No. 243, is great. Not much of a view, but really nice room."
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