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Hilton Santa Fe Historic Plaza

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Traveller (205)
Room & Suite (99)
Dining (32)
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Overview
  • Excellent48%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“great location”(298 reviews)
“front desk”(214 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Fe Historic Plaza
Special Offer: Double Points, Every Stay
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Offers from Hilton Santa Fe Historic Plaza
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,769)
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1,736 results
Traveller rating
804
531
231
106
64
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LanguageEnglish
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804
531
231
106
64
Show reviews that mention
All reviewsthe executive loungegreat locationfront deskoutdoor fireplacehistoric plazawithin walking distancebreakfast buffetper dayparking feefire pitthird floorfew blockshot tubrooms are largefitness centereasy walkdowntown area
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1 - 5 of 1,736 reviews
Reviewed 3 days ago

I regularly stay at almost every form of hotel and have encountered some rude and helpless staff over the years, but this was the worst experience yet. Having made my reservation over six months in advance and directly with Hilton, I naturally expected the room...More

2  Thank Alexander P
Hotel's Favourite
Reviewed February 27, 2018

This hotel gets my highest rating for the décor, rooms, staff, and location. I stayed here for 4 weeks for work and I enjoyed the Executive lounge, the restaurant and bar, gym, and the concierge recommendations. When I stay at hotels for work and pleasure...More

4  Thank KathyLP
Response from vlady777, General Manager at Hilton Santa Fe Historic PlazaResponded February 28, 2018

Dear KathyLP, I am delighted to know you enjoyed your extended stay with us. We do hope you will be back soon. Very best regards, Tohnia

Reviewed 6 days ago

5 stars for rooms and location 3 stars for the executive lounge 1 star for some staff attitude 1 star for tasteless or salty breakfast 1 star for charging $19 for parking that is not secured at all Manager helped resolve some of those issues...More

1  Thank Calmhawk
Response from Max H, Manager at Hilton Santa Fe Historic PlazaResponded 5 days ago

Thank you for taking the time to review us. I would like to speak to you regarding your experience at the hotel. Please reach out to us at 505 986 6428 so that we can take care of you and assist with a resolution. Kindly,...More

Reviewed 1 week ago

Great location just a quick walk from everything. The rooms are splendid and the service is amazing. We found a great restaurant by talking with the front desk service. Any time we stay in Santa Fe, we would definitely choose here for our hotel.

3  Thank BaseballDiner
Reviewed 2 weeks ago

Front desk service offhandish. Rooms were fine. Average experience. Stay at La Fonda. I have nothing else to say and minimum 200 character craps sucks worse than the hotel. Trip now sucks worse than the hotel.

Review collected in partnership with Hilton Hotels & Resorts
Thank rstag941
Response from Max H, Manager at Hilton Santa Fe Historic PlazaResponded 5 days ago

Thank you for your review. We are sorry to hear that you found the rooms to be average. Our hope is that you will give us another chance at the Hilton Santa Fe. Sincerely, Max H

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$158 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Santa Fe
#9 Luxury Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Santa Fe
#9 Luxury Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (205)
Room & Suite (99)
Dining (32)
Pool & Beach (20)
Business Centre & Event Rooms (7)
Amenities (6)
Questions & Answers
Ask a question
tabascothomas
April 21, 2018|
AnswerShow all 5 answers
Response from rew182461 | Reviewed this property |
Hertz has a location downtown near the plaza.
0
Votes
ruth44421
March 7, 2018|
Answer
Response from Richard B | Reviewed this property |
The pool opens at 7AM and closes at around 10PM in the summertime. We enjoyed our stay at this hotel.
0
Votes
ruth44421
March 7, 2018|
AnswerShow all 3 answers
Response from Mirandalou | Reviewed this property |
We were in the hot tub at Christmas and it was wonderful. I would assume the pool opens Memorial Day and is available by 7 am daily.
0
Votes
Room Tips
"Avoid this like the plague until they change managment"
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"Get a room with an air purifier"
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"Our double-bed room, No. 243, is great. Not much of a view, but really nice room."
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"If you can swing it - the Cassitas are awesome!"
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