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Holiday Inn Express Saugus (Logan Airport)

Booking.comUS$149*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Saugus (Logan Airport)
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570 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Saugus (Logan Airport)
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Showing 554: English reviews
Lake Mills, Wisconsin
Reviewed 14 February 2015

I was hesitant to book my room here after reading some of the negative reviews. So glad I went with my gut and booked based on the positive reviews. This Holiday Inn Express exceeded my expectations especially when it came to value. My room was beautiful! The view not so much but I wasn't there to gaze out the window....

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Helpful?
Thank Linda Z
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Linda Z, I am pleased to see you enjoyed your stay with us. As you stated we are 20 minutes from the airport and about 40 minutes with traffic. Usually this is in the morning between the hours of 7am and 9am when everyone is on there way into the city. Our complimentary shuttle and breakfast in the morning...

Reviewed 23 January 2015

Pleasant hotel, friendly staff, clean rooms. Comfortable bed. The area has food options and the hotel shuttle will take you there for free. The overall area surrounding the hotel is a little grimy, but the hotel itself is fine, no complaints. It's an airport hotel, but depending on traffic can be a bit further than you expect (probably about 20...

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Helpful?
Thank Tim G
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Tim G, Thank you for your review. I am glad to see you enjoyed your stay with us and found our staff to be friendly. Our complimentary airport shuttle also takes our guests to the nearby restaurants when ever possible. Additionally, there are numerous restaurants in the area which will deliver to our hotel. I thank you for having...

Port Saint Lucie, Florida
Reviewed 9 January 2015

I booked this hotel because it was the only one that had an airport shuttle that ran past 11pm and didn't cost more than $100. Upon arrival to the airport the shuttle quickly responded and I was told exactly where to go to be picked up and it was easy to locate. The room was very clean and the bed...

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Helpful?
Thank KMarrone
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear KMarrone, Thank You for your review. It is great to see you had such an easy stay with us and you enjoyed the contact you experienced with our staff. The staff and their service is what sets us apart and Kaine is a prime example of such staff members on our team. I am glad you will be staying...

Reviewed 25 December 2014

My family and I were in MA doing a college visit. As always we try to capitalize on the time and place of our stay. After visiting the school we took a ride to Gloucester for some sight seeing. We needed a place to stay so we decided on HIE like always. Very well kept also very quiet. It seems...

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Helpful?
Thank daero93
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear daero93, Thank you for your review. Congratulations on your soon to be college student!! Massachusetts does offer some of the best colleges in the nation. I am pleased you enjoyed your stay with us and took advantage of our great location to the city of Boston. I look forward to your next stay and hopefully it is one to...

Northville, New York
Reviewed 18 November 2014

I am a frequent visitor to this HIE and it is by far at the customer satisfaction level for others of this brand to achieve. The property is neat, clean and operates with incredible efficiency. The front desk staff is attentive and very personable. "Sergio" is #1 when it comes to customer service. He ALWAYS acknowledges my arrival and, when...

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Helpful?
Thank Mahlon R
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Mahlon R, Thank you for being a loyal guest to our hotel. It is a great feeling when guests coming returning due to the service they receive each time at our hotel. Sergio, like the rest of the staff always strive to help out all our guests and I am glad they deliver each time. Such an impression like...

Augusta, Maine
Reviewed 15 November 2014

This was our second time at this hotel and it's our go-to place when flying out of Logan. The rooms are clean, the mattresses incredibly comfortable. The blanket is sandwiched between smooth, soft sheets, and there are four big fluffy pillows on each bed. The shower is fantastic - lots of hot water and great pressure from a big shower...

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Helpful?
Thank travveller95
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear travveller95, Although I am pleased you enjoyed your stay with us on both times, I am disappointed we did not meet complete your experience by making sure you received your wake up call. We strive to deliver a complete stay at all times. Like yourself many guests find our rooms to be very comfortable. Although the bathroom is smaller...

Santa Cruz, California, USA
Reviewed 14 November 2014

Our stay was to be our last night in MA before flying home. I was assuming I would have to turn our rental car in at the airport. While checking-in I was told I could turn in the car near the hotel and the hotel would supply us with transportation to the airport. Their suggestion was a perfect solution and...

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Helpful?
Thank JJohn788
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear JJohn778, Thank you for your review of your recent stay with us. I am pleased the suggestion from the front desk worked out great for you. Many of our guests do just like yourself and drop their car off the night before prior to departing as our complimentary shuttle service makes it very convenient. I look forward to your...

San Jose, California
Reviewed 12 November 2014

Stayed here in October. The staff was friendly enough. Rooms were clean & had a fridge. Shuttle service was great. The afternoon to midnight driver was very friendly & helpful. They had a great breakfast selection. Would stay here again if passing through Boston Logan.

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Helpful?
Thank caligal7
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear caligal7, Like yourself I look forward to your next trip to our side of the country. I am pleased you found one of our drivers to be friendly and helpful. Them along with the rest of the staff make the biggest difference to our guests. Always delivering great service is what our staff strives for. I thank you for...

Lady Lake
Reviewed 11 November 2014

Good Hotel, comfortable, good shuttle service to and from the airport. Free parking for up to 2 weeks of travel. Reasonable rate, If were to travel from Boston to Europe again, we would stay at this hotel again. Breakfast was included and very good.

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Helpful?
Thank Leo C
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Leo C, I am pleased you enjoyed your stay with us. Taking advantage of our park and fly packages which include the hotel room and parking make it a great value and money saver for our guests. Our location make us a better economical choice as we are about 15-20 minutes outside the city as well as the airport....

Amherst
Reviewed 10 November 2014

Check in was quick - we were placed on a smoking floor but staff were quick to change our room even though they were sold out that night. We were going to a concert at TD Garden and didn't want to find a parking place for our vehicle in that area - the front desk staff searched an easy way...

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Helpful?
Thank Elizabeth J
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Elizabeth J, Thank you for your review of your recent stay with us. I hope you had a great time at the concert in Boston. I am glad the staff was able to help you in finding an easy way to get into the city thus making your trip much easier. I am also glad you enjoyed your goodie...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station, half hour departures from 4:00am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Free parking available (during your stay). Look to us for genuine value! ... more   less 

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906
Region: United States > Massachusetts > Saugus
Price Range: $218 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Number of rooms: 145
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Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Saugus (Logan Airport) staff and other travellers.
8 questions
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Questions? Get answers from Holiday Inn Express Saugus (Logan Airport) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms in the back are quieter”
jerb2014, 17 Jan 2017 | Read review
“Book if price is right!”
voya2015, 29 Dec 2016 | Read review
“Front desk people will save you.”
actu1, 16 Nov 2016 | Read review
“Ask to see the room first.”
The_Publisher, 15 Oct 2016 | Read review
“Stated in my review”
L8247BVchrisc, 15 Oct 2016 | Read review
5 of 5
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US$149* /night
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Prices are for 1 room, 2 adults
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