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Holiday Inn Express Saugus (Logan Airport)

622 reviews
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Traveller (78)
Room & Suite (40)
Dining (6)
Overview
  • Excellent27%
  • Very good39%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“logan airport”(86 reviews)
“free shuttle”(43 reviews)
“shuttle service”(42 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (622)Write a Review
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All reviewslogan airportfree shuttleshuttle serviceroom was cleanfree breakfasthi expressearly flightbusy roadfront desk staffwould stay here againthe breakfast areaboston areaone night staybooked this hotelnice breakfastyogurtvisiting boston
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241 - 245 of 603 reviews
Reviewed 23 January 2015

Pleasant hotel, friendly staff, clean rooms. Comfortable bed. The area has food options and the hotel shuttle will take you there for free. The overall area surrounding the hotel is a little grimy, but the hotel itself is fine, no complaints. It's an airport hotel,...More

Thank Tim G
Response from HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport)Responded 28 January 2015

Dear Tim G, Thank you for your review. I am glad to see you enjoyed your stay with us and found our staff to be friendly. Our complimentary airport shuttle also takes our guests to the nearby restaurants when ever possible. Additionally, there are numerous...More

Reviewed 9 January 2015

I booked this hotel because it was the only one that had an airport shuttle that ran past 11pm and didn't cost more than $100. Upon arrival to the airport the shuttle quickly responded and I was told exactly where to go to be picked...More

Thank KMarrone
Response from HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport)Responded 22 January 2015

Dear KMarrone, Thank You for your review. It is great to see you had such an easy stay with us and you enjoyed the contact you experienced with our staff. The staff and their service is what sets us apart and Kaine is a prime...More

Reviewed 25 December 2014

My family and I were in MA doing a college visit. As always we try to capitalize on the time and place of our stay. After visiting the school we took a ride to Gloucester for some sight seeing. We needed a place to stay...More

Thank daero93
Response from HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport)Responded 29 December 2014

Dear daero93, Thank you for your review. Congratulations on your soon to be college student!! Massachusetts does offer some of the best colleges in the nation. I am pleased you enjoyed your stay with us and took advantage of our great location to the city...More

Reviewed 18 November 2014

I am a frequent visitor to this HIE and it is by far at the customer satisfaction level for others of this brand to achieve. The property is neat, clean and operates with incredible efficiency. The front desk staff is attentive and very personable. "Sergio"...More

Thank Mahlon R
Response from HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport)Responded 21 November 2014

Dear Mahlon R, Thank you for being a loyal guest to our hotel. It is a great feeling when guests coming returning due to the service they receive each time at our hotel. Sergio, like the rest of the staff always strive to help out...More

Reviewed 15 November 2014

This was our second time at this hotel and it's our go-to place when flying out of Logan. The rooms are clean, the mattresses incredibly comfortable. The blanket is sandwiched between smooth, soft sheets, and there are four big fluffy pillows on each bed. The...More

Thank travveller95
Response from HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport)Responded 17 November 2014

Dear travveller95, Although I am pleased you enjoyed your stay with us on both times, I am disappointed we did not meet complete your experience by making sure you received your wake up call. We strive to deliver a complete stay at all times. Like...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$91 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$91 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (78)
Room & Suite (40)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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gsamplesrn
10 May 2017|
Answer
Response from to-live-in-Europe | Reviewed this property |
approx. 10 miles, 30 minutes.
1
Vote
Maureen S
13 April 2017|
AnswerShow all 3 answers
Response from HIExpressSaugus | Property representative |
If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
0
Votes
4gb5
29 December 2016|
Answer
Response from HIExpressSaugus | Property representative |
There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
1
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Room Tips
"If you need the shuttle ride to the airport, be sure to schedule it with the front desk, don't just show..."
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"Find another hotel"
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"Away from highway if possible"
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"try to stay away from facing the highway"
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