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BEST WESTERN Intown Luray

Expedia.comUS$90*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$121*
US$90*
US$121*
US$90*
US$121*
US$90*
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BEST WESTERN Intown Luray
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340 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Intown Luray
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Showing 323: English reviews
Lorton, Virginia
Reviewed 19 October 2015

I paid over $100 a night and got no free breakfast. But they gave us a 20% off coupon. Wow- what a deal!! They have a restaurant that serves breakfast only and cannot give you a free breakfast. I don't quite understand that logic. When we arrived there some people with the room chairs outside their rooms drinking beer. Is...

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Helpful?
Thank GregJohnson505050505
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

We are working with the owner of the onsite restaurant to see what can be changed or added to give our guest more value. I will look into the issue with the other guest, we do allow guest to bring the chairs from the room out to sit in, but if we see alcohol being consumed we do ask them...

Baltimore, Maryland
Reviewed 18 October 2015 via mobile

We stayed 2 nights while hiking in the area and this place was fine. Not fancy, but the room was mostly clean and the beds comfortable. The walls are thin so bring earplugs. Breakfast in the attached restaurant is cooked to order and tasty. I've stayed in far worse and for a small town it's hard to find much better.

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Helpful?
1Thank gavisphere
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glad that you enjoyed your stay and hope you can stay with us again soon.

Reviewed 14 October 2015 via mobile

We R staying there for a wedding and everything is great . The breakfast was amazing . I would go back WAL mart is just down the road which we went to a lot and the wedding was down the road at Stover Hall and we went to Uncle Bucks for dinner one night what was amazing and get the...

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Helpful?
Thank Dave D
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glade that you enjoyed our facility and town. I hope you can come back again soon, and we hope the bride and groom had a great time.

Philadelphia, Pennsylvania
Reviewed 13 October 2015

The Best Western Luray is located in the downtown area. You can walk to restaurants which is good as the hotel does not provide breakfast. The restaurant at the hotel did met the needs of traveling companions. The hotel needs updating. The room was clean and small.

Review collected in partnership with Best Western
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Helpful?
Thank Everett Y
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glade to hear that you found us convenient. We are working on doing further interior renovations.

Washington DC, District of Columbia
Reviewed 11 October 2015

Bath towels, hand towels and wash cloths were gray and could stand some bleach or total replacement. One lady in our group bought new towels and wash cloths for herself and room mate. Luckily, I took my own towel.

Review collected in partnership with Best Western
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Helpful?
Thank wandram2015
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

We are working with a water treatment specialist trying to resolve the issues with the towel, all the towels in our facility were recently replaced and are all less then a month old. We are working on this issues and are hoping to have it resolved soon.

Reviewed 6 October 2015

I would never come back to stay at this hotel. The rooms very smelling smoke even though we requested non-smoking. Beds were not comfortable and the decor is so dull. Some of the lights were either dim or non-functional.

Review collected in partnership with Best Western
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Helpful?
1Thank 576ravichandras
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am sorry if the room smelled like smoke, I will personally look into this, we are a none smoking facility. I will also look into the issues of the bed, we recently switched to these new pillow top mattresses. I will also check with our maintnce department to make sure all lights are working with the write type of...

Pittsburgh, United States
Reviewed 5 October 2015

Staff friendly and helpful. Room unclean. Linens gray. Air conditioning/heating unit fair. Overall the entire place needs updated and cleaned thoroughly. We stayed here for two nights for a family event. Went with Best Western as a known establishment. Very disappointed in how badly the rooms were in need of cleaning.

Review collected in partnership with Best Western
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Helpful?
Thank Robin C
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am personally taking a more active roll in the hiring, training, re-training and evaluation of our housekeeping staff. We are working with a water treatment specialist to see what we can do to keep the towels and linens from turning gray after only one or two washings.

Wymondham, United Kingdom
Reviewed 21 September 2015

This was just a quick stopover heading towards the caves. As previously stated the towels are grey in colour and and not very pleasing on the eye. The front desk did not seem to bothered and uninterested. The room was not that clean but the bedding was. Limescale on the toilet rim and with the furniture had seen better days....

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Helpful?
Thank INorfolkred2
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I will personally look into these issues. I am personally over seeing the training of our new housekeepers , and working to find a repair any issues that were unresolved . We are working with a water treatment specialist to see what in the water is causing the towels to change color and are trying serval things to rectify the...

New York City, New York
Reviewed 9 September 2015

It appeared to be clean, but the bath linens were gray and old. Yuck. It was a tiny room. I would not stay here again - I think there are better options elsewhere in the area (although there seem to be worse ones, too!) It was too expensive for the quality.

Review collected in partnership with Best Western
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Helpful?
Thank kimberliet2015
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

We are in a transition in our housekeeping and laundry staff, We are also working with a water treatment specialist to see what extra filters we can use to keep our towels and linens at the whites. I want to assure you that all off our towels and linens were recently replaced.

Quispamsis
Reviewed 8 September 2015

Nice place, front counter man was very polite and helpful, made a great recommendation for supper, pool needed to be cleaned, wife left her foot print on the bottom of the pool, had to pay for breakfast, 20 per cent off for staying.

Review collected in partnership with Best Western
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Helpful?
Thank Mark B
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glad you had a good stay for the most part. We recently had the pool refinished, and we are looking at changing pool maintnce providers.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Intown Luray

Address: 410 West Main Street, Luray, VA 22835-1025
Region: United States > Virginia > Luray
Price Range: $118 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Intown Luray 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Intown Of Luray Hotel Luray
Best Western Luray
Luray Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Intown Luray staff and other travellers.
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Questions? Get answers from BEST WESTERN Intown Luray staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor, end unit.”
Susan116, 1 Mar 2017 | Read review
“Choose a room in a different hotel.”
, 21 Nov 2016 | Read review
“In the summer months the room 111+ and 211+ would probably be quitter because they are on the opposite side from the pool.”
TJS925, 19 Oct 2016 | Read review
“Dont stay here!”
amya399, 4 Oct 2016 | Read review
“Stay away!”
RoseC617, 6 Sep 2016 | Read review
5 of 5
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US$90* /night
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Prices are for 1 room, 2 adults
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