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Hilton Garden Inn Springfield

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620 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Atlanta, Georgia
Reviewed 4 June 2016

I enjoyed my stay at this hotel...now complaints. The staff was always friendlyou and available when I needed something. There is also a restaurant connected to it which is very convenient. I did not have any issues while staying here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Demiyoungblood
Brookfield, United States
Reviewed 3 June 2016

Located within walking distance of the basketball hall of fame, numerous restaurants and bars, it is a great spot to stay. Clean, friendly staff, nice beds, nice room, all amenities needed for a great weekend away. We came up for Graduation at one of the nearby colleges. Our group sat on the outside patio and listened to the band at...

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Helpful?
Thank Eileen C
boston,ma.
Reviewed 2 June 2016

Friendliest staff I've ever encountered! Breakfast was a great deal! I stayed here with daughter and 2 grandchildren. Hotel is connected to Pizzeria Uno. We were even able to buy a bottle of wine, got it uncorked, took back to room.Right next door to Basketball Hall of Fame with easy access to Rte. 91. Rooms are clean, beds are very...

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Thank mbcoll3
Palisades Park, United States
Reviewed 2 June 2016

Always a please to visit this hotel. It's easy access on and off rt. 91, lots of restaurants and of course the Basketball Hall of Fame. Great cookies in the afternoon! small Keruig in every room, with refrigerator and microwave. These are especially helpful if your bringing kids.

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Helpful?
Thank Geraldine I
Ann Arbor, United States
Reviewed 1 June 2016

This hotel plays loud music outside until midnight on the weekends. If you want a quiet place to stay do not choose this hotel. When I told the checkout help that I didn't appreciate the noise, she rolled her eyes at me. All of the rooms on the 'quieter' end of the hotel were already booked, which should be a...

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Helpful?
1Thank Lucinda H
GabrielleNilsen, Guest Relations Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We have since added an alert when reservations are booked here at our location to...

Mansfield, Massachusetts
Reviewed 31 May 2016

The staff was helpful and friendly. Mike was especially helpful and went out of his way to make us laugh with a sweet little dance. The woman cleaning our room was sweet and thorough as I needed to be there as she was cleaning. She did s fabulous job!

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Thank Laurie C
North Dartmouth, Massachusetts
Reviewed 30 May 2016

Staff are thoughtful and helpful ! Especially Joviana and Mike! Breakfast is good ! Beds are comfy Pillows too soft! Skip the hot tub..... The location is near everything try Nadims restaurant downtown very good dinner

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1Thank jeannep32
Baltimore, Maryland, United States
Reviewed 28 May 2016

This chain is our go-to when we're looking for a reasonably priced hotel. While it's not a destination hotel, it's where we stay near our destination (e.g., Longwood Gardens in PA) or when we're traveling by car. In this case, the Springfield, CT, location was a stopping point that broke up a long trip. Clean, comfortable room. Friendly, helpful staff....

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Thank Martha M
Worcester, United States
Reviewed 27 May 2016

I had two days of training for work to attend in the area and although the Hilton Garden Inn was a little on the pricey side, I would definitely stay here again. The front desk people were pleasant and knowledgable. The waitress in the hotel that serves breakfast was a very hard worker, very attentive to all the restaurant patrons,...

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Thank Anna S
New Hampshire Lakes Region, New Hampshire
Reviewed 25 May 2016

Rooms were ok, check in and out was horrible. For the price I won't be staying there again. The only thing they have going for them is the location and the attached restaurant. I would look else if I was in the area again.

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Thank Wendy F

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Springfield

Address: 800 Hall of Fame Ave, Springfield, MA 01105-2524
Region: United States > Massachusetts > Springfield
Price Range: $192 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Priceline and Travelocity so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hilton Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No point in choosing a room if it's not available when you arrive.”
 of 5 bubbles MatthewSPG, 12 Nov 2016 | Read review
“stay furthest end from the thruway”
 of 5 bubbles Jeffm184, 28 Oct 2016 | Read review
“We always choose a room away from the elevators.”
 of 5 bubbles JimWiseman1, 26 Sep 2016 | Read review
“check your room for cleanliness and especially the smell.”
 of 5 bubbles LausDeo, 17 Sep 2016 | Read review
“Not on the live band side”
  • the room
  • bathroom
  • view of basketball hall of fame from the window
 of 5 bubbles Charlieboysmom, 1 Aug 2016 | Read review
5 of 5