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La Quinta Inn & Suites Springfield

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494 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Springfield
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Showing 480: English reviews
West Springfield, United States
Reviewed 27 September 2016

My only negative feedback would be the broken Pull-out couch and the fact that there weren't any extra sheets or blankets in the room for the extra bed. I had to call down to get sheets, blankets and a pillow for the pull out couch then I went to open it up to find a piece of paper that said...

Review collected in partnership with La Quinta
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Helpful?
Thank Missy B
Orlando, Florida
Reviewed 26 September 2016 via mobile

Not in the cleanest area of Springfield but easy access on and off highways. Staff was not overly friendly. Heard yelling/ fighting in hallways at 411 am, told the staff in the morning how bad it was and all they could say is ok.

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Thank sharjwar
Lebanon, Pennsylvania
Reviewed 19 September 2016

Wow, what a fantastic stay! Stayed in one of the suites. It was spacious, clean, and comfortable. There was a nice indoor pool and other amenities. Will certainly consider staying here again in the future.

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Helpful?
Thank Brandon S
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Brandon, We appreciate you taking the time to share this wonderful review with us, thank you. It is very rewarding to know you've enjoyed your stay with us, and we look forward to your next arrival. Thank you again for choosing La Quinta!

Buffalo, New York
Reviewed 19 September 2016 via mobile

The hotel was noisy. Everything seemed fairly clean. It was only a one night stay for us passing through. The bathroom was the size of a closet and the bathtub had non-slip stick ons that seemed dirty along the edges. the indoor pool was on the cooler side. Overall decent.

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Thank Jen060113
Manchester, NH, United States
Reviewed 17 September 2016

Clean rooms, friendly service, great meeting spaces, pool, exercise room, close to highway and many good restaurants. There is also a restaurant/bar in the hotel and a Dunkin Donuts in the parking lot! I will be planning my next business trip here in the near future.

Review collected in partnership with La Quinta
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Thank Linda B
Canton, Michigan
Reviewed 14 September 2016 via mobile

Overall decent hotel. Sleeping room was clean and accommodating. The free morning breakfast didn't offer many offerings and left a lot to be desired. If your planning on using the meeting rooms here, think again! The front desk staff and the meeting room staff are NOT on the same page with can be difficult when holding a meeting. The meeting...

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Thank Concerned38
Osceola, IN
Reviewed 10 September 2016

The room was very spacious for 2 queen beds and a sofa bed and could have had room for folding bed as well and worked well for us, our teenage grandkids and their friend. The staff were friendly and helpful especially when some of our key cards wouldn't work. The hot breakfast with a couple hot items besides waffles was...

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Helpful?
Thank Kent B
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Kent, We would like to thank you for sharing this helpful feedback. Our staff is excited to hear you were satisfied with the service received during your stay. Thank you for mentioning the loads of fun-easily accessible in the lobby game room, where you can find an air hockey table and other various games to play. We are happy...

Bar Harbor, Maine
Reviewed 9 September 2016 via mobile

Love this place! Love the location so conveniently off the highway! Staff were so friendly! Love that they are pet friendly and require no additional pet fee! Facility super clean! Love the new display for towels in room. Only thing I saw that needed improvement was continental breakfast- many facilities are offering scrambled eggs and specialty waffle toppings. Next time...

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Thank jodynanc
KENNETT SQUARE
Reviewed 7 September 2016

The staff at this hotel was extremely helpful and courteous. We had bicycles that needed to be stored and we were given a place to put them. Check in was quick and easy. There is a small bar that serves drinks and food in the lobby which was convenient. We ate at a Caribbean restaurant 2 blocks away, suggested by...

Review collected in partnership with La Quinta
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Thank I F
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Guest, We are very appreciative of this feedback, thank you for sharing this with us. Our staff continues working hard to ensure every guest feels settled-in and assured at check in, we feel accomplished knowing you've enjoyed your experiences with us. Our staff is more than glad to recommend another great eatery next time you come and visit, thank...

Montreal, Canada
Reviewed 6 September 2016

The room was huge, clean and easy to get to as we traveled thru the city/state. For any family out there with 3 kids, you know how hard it is to get a room that will hold a family of 5. This place was great. Modest décor but huge room, good free breakfast in the morning. well worth the reasonable...

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Helpful?
Thank CAD6032
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Guest, Thank you for taking your time to write this review of our property. It is great to hear you and your family enjoyed your stay in our guest room. We look forward to your next stay with us, please come visit us soon, and thank you again for choosing La Quinta!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more   less 

Additional Information about La Quinta Inn & Suites Springfield

Address: 100 Congress Street, Springfield, MA 01104
Region: United States > Massachusetts > Springfield
Price Range: $139 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 182
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Springfield staff and other travellers.
14 questions
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Linwood, North Carolina
7 months ago
Marion, South Carolina
over a year ago
1 month ago

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Questions? Get answers from La Quinta Inn & Suites Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor away from the highway and elevator lobby.”
 of 5 bubbles BestDeal, 2 Dec 2016 | Read review
“The corner suites have great light and a good amount of room”
 of 5 bubbles heidibZ1615VN, 29 Oct 2016 | Read review
“Don't be anywhere near the elevator or ice machine and at the end of the hall so that you don't hear people walking in the halls.”
 of 5 bubbles JudyK833, 30 Jul 2016 | Read review
“Try to get a room away from the elevator and ice machine. They are a bit noisy, albeit convenient”
 of 5 bubbles capecodken2015, 17 Jul 2016 | Read review
“Walls are thin, so the higher the better.”
 of 5 bubbles Eklutna, 15 Jun 2016 | Read review
5 of 5