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La Quinta Inn & Suites Springfield

636 reviews
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Traveller (58)
Room & Suite (39)
Dining (14)
Overview
  • Excellent38%
  • Very good41%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“dunkin donuts”(39 reviews)
“waffles”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Offers from La Quinta Inn & Suites Springfield
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (636)Write a Review
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All reviewsdunkin donutswaffleshard boiled eggspull out couchsix flagsbig eroom was cleandog showsfree breakfastwaffle makerhot itemsoff the highwaytwo queen bedsfront desk staffequine affairethe breakfast areanice place to stay
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31 - 35 of 620 reviews
Reviewed 23 November 2017

Average, everyday budget hotel. Check in was easy and efficient. My room was comfortable and had everything that I needed. Nice big comfortable bed, warm shower, clean bathroom. Breakfast was OK, the young girls manning the breakfast room were more interested in chatting then keeping...More

Thank EquiCaroline
Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 27 November 2017

Hello, It sounds like we have dropped the ball, I’m sorry to hear that your stay did not meet your expectation. Your feedback will help us to work on areas that we have fallen short and rest assured that it will be shared with our...More

Reviewed 21 November 2017

The management was horrible and racist. The hotel was full of kids for the weekend and they management called the cops on a cheer team ages 8 9 10 that was the only black team on the hotel for being loud they was kicked out...More

Review collected in partnership with La Quinta
Thank jasmineh623
Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 29 November 2017

Dear Jasmineh623, Thanks for your feedback. I’m sorry to hear that your stay did not meet your expectation. I apologize for any displeasure that you have incurred. I can assure you that our staff and organization provides an equal opportunity and diverse environment. We service...More

Reviewed 19 November 2017

Reported that the heating system was not working in our room, and employee could not fix it. The next day I mentioned this the heating problem again. Nothing more was done abt it. The stay was horrible. Would be nice to be reimbursed some of...More

Review collected in partnership with La Quinta
Thank audreymagdaline
Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 30 November 2017

Hello, Thanks for your feedback. I’m sorry to hear that your stay did not meet your expectation. Although we do have staff on sight to aid in such cases, this is not the kind of experience that we would have wanted you to leave us...More

Reviewed 18 November 2017

I was up late at night looking for parking. There wasn't any available parking close to the hotel. I had difficulty locating parking. The lot was poorly lit. I had a very hard time walking back to the hotel. The front desk staff was rude....More

Review collected in partnership with La Quinta
Thank G2596KHelizabethg
Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 20 November 2017

Hello, It sounds like we have dropped the ball, I’m sorry to hear that your stay did not meet your expectation. This is not the kind of experience that we would have wanted you to leave us with. I personally apologize for the difficulties that...More

Reviewed 17 November 2017 via mobile

Quick, 2-night stay. Was in town for a conference and got a nice deal online for this place. Famil came with. Staff was not too helpful. Rooms were quiet. Dunkin Donuts and museums nearby. Ample parking.More

Thank jmasc1
Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 20 November 2017

Hello, Thank you for taking the time to review our property. I’m pleased to hear that you did find the location to be convenient and your stay was fine. I apologize that you did not receive the kind of help that you should have gotten....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$105 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$105 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (58)
Room & Suite (39)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Desiree A
15 February 2018|
AnswerShow all 3 answers
Response from Lori Ann M | Reviewed this property |
sorry I don't know we were in town for a wedding. but my son went in early in the morning around 9am. e-mail the hotel. it was a nice place to stay.
1
Vote
Carla B
12 November 2017|
AnswerShow all 6 answers
Response from Cristina G | Property representative |
Hi, yes we have a heated indoor pool. No hot tub at this time.
0
Votes
lsutiger54
19 August 2017|
Answer
Response from 202geraldp | Reviewed this property |
Half a mile on chestnut street
0
Votes
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Room Tips
"Rooms are clean, service is great and its a good value!"
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"don't stay here, period."
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"we were on the 8th floor, room 818- nice view"
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"Find a better hotel!"
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