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    Tower Square Hotel Springfield

    2 Boland Way, Springfield, MA 01115
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    2017-10-01 2017-10-02
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    US$152US$179
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    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
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    Overview
    • Excellent22%
    • Very good42%
    • Average21%
    • Poor12%
    • Terrible3%
    Travellers talk about
    “room key” (18 reviews)
    Wifi
    Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    La Quinta Inn & Suites Springfield
    562 reviews
    #3 of 8 hotels in Springfield
     
    Hilton Garden Inn Springfield
    716 reviews
    #2 of 8 hotels in Springfield
     
    Hampton Inn West Springfield
    637 reviews
    #1 of 17 hotels in West Springfield
     
    Homewood Suites Holyoke-Springfield/North
    654 reviews
    #1 of 5 hotels in Holyoke
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (362)
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    11 - 15 of 357 reviews

    Reviewed 27 May 2017

    Three day meeting, many meeting rooms and the staff was good at keeping everything going smooth. Walking distance to shops and restaurants. Beds were comfortable but the air conditioner in the room is a bit noisy.

    Thank Jeff C
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 29 May 2017

    Dear Traveler, We enjoyed have you and your colleagues with us for your multi-day meeting. I appreciate your comments and thank you for staying with us.

    Reviewed 26 May 2017

    I wanted to write a review to express how the staff at this hotel was so helpful and went above and beyond to help fix my own mistakes. Earlier this week, I left my computer bag in the lobby by accident and didn't realize it...More

    2  Thank Jeff R
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 29 May 2017

    Dear Traveler, Thank you for staying with us and for sharing your overall experience. I was pleased to read how a member of our team found your item and was able to arrange getting it back to you in a timely fashion.

    Reviewed 22 May 2017

    First off, I have stayed at many Marriotts before and this was by far the worst Marriott I have ever stayed in. I paid $275.00 base rate for a Saturday night which was very high in my opinion but it was a Saturday so I...More

    1  Thank Myles L
    Management response:Responded 25 May 2017

    Thank you for taking the time to share your recent experience at the Springfield Marriott with us. One of our key priorities is to provide the highest level of friendly and courteous service and of course a pleasant night sleep. While it was a pleasure...More

    Reviewed 20 May 2017

    We had an excellent stay recently at the Springfield Marriott. The occasion was the 75th birthday of my partner and the hotel could not have been more accommodating. They surprised us with a breakfast coupon and upgraded our room. Both the front desk and restaurant...More

    Thank explore with more
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 22 May 2017

    Dear Traveler, Thank you for staying with us for the 75th birthday celebration weekend. I appreciate the nice comments about my team and was pleased to see you visited the Springfield Museums and Student Prince Restaurant. We have a great location and as you indicated...More

    Reviewed 19 May 2017

    I was to attend a convention at the Springfield MassMutual Center and called and advised the Marriott front desk that I was going to arrive at the bus station and how show I get to their hotel. I was told it was only 4 blocks...More

    1  Thank JJMAYNARD
    Management response:Responded 25 May 2017

    We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for...More

    La Quinta Inn & Suites Springfield
    562 reviews
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    Hilton Garden Inn Springfield
    716 reviews
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    Hampton Inn West Springfield
    637 reviews
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    Homewood Suites Holyoke-Springfield/North
    654 reviews
    #1 of 5 hotels in Holyoke
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$190 - US$304 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your Tower Square Hotel Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield ,
    • Springfield Marriott
    Add Photo Photos
    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (63)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Nearby
    Sponsored by:
    La Quinta Inn & Suites Springfield
    562 reviews
    .85 km away
     
    Homewood Suites Holyoke-Springfield/North
    654 reviews
    8.53 km away
     
    Hilton Garden Inn Springfield
    716 reviews
    1.25 km away
     
    Hampton Inn West Springfield
    637 reviews
    4.33 km away
     
    Nearby Restaurants
    Theodore's
    304 reviews
    .28 km away
    The Student Prince Cafe & The Fort Dining Room
    396 reviews
    .25 km away
    Nadim’s Downtown Mediterranean Grill
    160 reviews
    .19 km away
    Palazzo Cafe
    10 reviews
    .22 km away
    Nearby Attractions
    Springfield Museums
    364 reviews
    .59 km away
    Dr. Seuss National Memorial Sculpture Garden
    355 reviews
    .59 km away
    Basketball Hall of Fame
    499 reviews
    1.06 km away
    Springfield Armory National Historic Site
    213 reviews
    1.51 km away
    Ask a question
    Questions & Answers
    Diane D
    15 June 2016|
    AnswerShow all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    1
    Vote
    Debbie A C
    7 January 2015|
    AnswerShow all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    0
    Votes
    Room Tips
    "Facing west over the river is a nice view, but can be noisy w/ highway and construction"
    Read review
    "I sayed on the 11th floor. Numbers were in the 1120s. Great view."
    Read review
    "Avoid the 'river view' it is really a highway view with the noise that comes with that."
    Read review
    "Bathroom is small, any room would be fine but everyone in our group said the same about the size if the..."
    Read review
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