We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Springfield Marriott

Booking.comUS$144*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Springfield Marriott
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

349 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Springfield Marriott
See the most recent reviews
Showing 345: English reviews
Alabama
Reviewed 4 October 2015

I stayed at the Springfield Marriott for a business meeting and got to experience the hotel and also quite a bit of the catered food at events at the hotel. While many travelers might not necessarily eat banquet style dining here, I figured it would not hurt to share that experience. The hotel itself is centrally located in Springfield, not...

 Report
Helpful?
1Thank sellinrain
Bill H, General Manager at Springfield Marriott, responded to this review

Dear Traveler, Thank you for staying with us and for providing your feedback. I enjoyed reading your perspective regarding your stay, hotels location and the catered events you attended. We value being the host hotel for your companies celebration and were pleased to see you would return when I our area again.

Bronx, New York
Reviewed 2 October 2015 via mobile

Came here for a tournament with my kid. Someone else selected it. This hotel is okay. Rooms clean, staff pleasant. BUT room is pricey, self parking is $17 extra, bar and restaurant are in an interior mid scale mall--like being in an airport. Icky, over lighted, loud, and waaaay out of date. Think early 80s. There is nowhere else without...

 Report
Helpful?
1Thank NYCdriver
Bill H, General Manager at Springfield Marriott, responded to this review

Thank you for staying with us and for posting your review. I appreciate your feedback and would agree that our bathrooms are on the small size. While our décor might be somewhat dated, I was pleased to read that our rooms were clean and staff was pleasant and well trained. I hope you will continue to use Marriott Hotels as...

Hyde Park, New York
Reviewed 30 September 2015 via mobile

Just checked in and so far everything is great. Check in was a breeze and the hotel Libbey was very nice. Room is very big and very clean. I'm very happy with this place and would highly recommend it.

 Report
Helpful?
Thank Mike Z
Bill H, General Manager at Springfield Marriott, responded to this review

Mike, Thank you for posting your experience. I was pleased to see check-in was efficient and we made a good first impression. We appreciate your recommendation as well.

Boston, Massachusetts
Reviewed 29 September 2015

Checked in for a one-night stay to head out to the Big E the next day. Upgraded to the Concierge Level on the top floor (15th and 16th floors are Concierge Level). Concierge Lounge was closed for the weekend. Nothing special about the room, but cleanliness met expectations. While the lobby has been updated, much of the hotel could benefit...

 Report
Helpful?
Thank EvoUSA
Bill H, General Manager at Springfield Marriott, responded to this review

Thank you for staying with us and for posting your feedback. It was great to read that you came for the BigE. I went this past weekend and had a great time. I appreciate your positive comments regarding our overall cleanliness and friendly staff. While our product is a little older than other properties within our system, we pride ourselves...

East Moriches, New York
Reviewed 28 September 2015

Stayed there before. Nice nice hotel, rooms are clean beds are great. Has a Restaurant, Bar, and fitness center, pool. In the middle of the city really no place to,walk to. But best around that part of the city. Easy to check in. E mail check out

 Report
Helpful?
Thank Harry11940
Bill H, General Manager at Springfield Marriott, responded to this review

Harry, Thanks for staying with us and for posting your feedback. It’s always nice to read comments from repeat guests. I appreciate highlighting our cleanliness and the many features we have to offer. We look forward to your next visit.

Milford, Connecticut
Reviewed 26 September 2015

Came for the Big E. Room was satisfactory and gym was good. Don't like carpet by the bathroom sink. There is a nice roof deck on the 6th floor and there is a little mall with a CVS connected to the hotel.

 Report
Helpful?
Thank Fritzanity
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you for your positive comments and we hope that your trip to the Big E was enjoyable. We look forward to having you again should your travels bring you back to Springfield. Lisa Novelli Senior Manager, Guest Experience

Tel Aviv, Israel
Reviewed 23 September 2015

I am an elite Marriott member with years of experience staying in Marriott hotels .. This is the most outdated Marriott hotel I ever visited in years. The lobby is fine but the hotel floors and rooms are in a bad shape, right out of the 80th, Really needs to be decorated in order to be one of the Marriott...

 Report
Helpful?
2Thank Oren B
Bill H, General Manager at Springfield Marriott, responded to this review

Oren, Thank you for staying with us last week and for posting your review. I appreciate your perspective regarding our guest room product compared to other Marriott Hotels you have visited. I hope the overall cleanliness and service provided by my team during your stay your expectations.

orlando
Reviewed 19 September 2015

If there is ever a reality show called 'Hotel Face-Lift' this place would be a prime candidate. Perhaps I'm biased because only days before my business stay at the Springfield Marriott, I was in Bangkok Thailand where apparently the hoteliers take their work and their customers far more seriously. First impression is always the check-in desk. Lots of attitude and...

 Report
Helpful?
Thank stevietv
Bill H, General Manager at Springfield Marriott, responded to this review

Thank you for staying with us and for sharing your experience on TripAdvisor. I was disappointed to read that our overall product and service fell short compared to other Marriott Hotels you have visited. Please accept my sincere apologies for any inconvenience your encountered. Please be assured that I will share your feedback with our front desk leaders since this...

Consett, United Kingdom
Reviewed 16 September 2015

Stayed here for a couple of nights. The room was clean and a good size. The beds were very comfortable. Good location and very helpful staff. Convenient self parking for 17 dollars a day. I'd be happy to stay again.

 Report
Helpful?
Thank davie m
Bill H, General Manager at Springfield Marriott, responded to this review

Thank you for staying with us and for posting your review. I appreciate your positive comments about the cleanliness of your guest room, comfortable beds and service provide by my team. I thank you for your loyalty and we look forward to your next visit.

Scottsdale, Arizona
Reviewed 15 September 2015

I've stayed here several times, and it always has excellent service at the front desk, and in the restaurants. The central location is good with a large parking lot attached, a CVS and Dunkin Donuts downstairs, and it is also right next door to the Sheraton and a few minutes drive from the Naismith Basketball Hall of Fame Museum. The...

 Report
Helpful?
Thank AmanJunkieBoston
Bill H, General Manager at Springfield Marriott, responded to this review

Thanks for staying with us and for posting your review. I appreciate your positive comments about the service provided throughout our hotel and great location. I thank you for your loyalty and we look forward to your next visit.

104 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (80)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (24)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (9)
Viewed
Dining (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Springfield
1.2 km away
Hampton Inn & Suites Springfield/Downtown
0.1 km away
Sheraton Springfield at Monarch Place
1.3 km away
Hilton Garden Inn Springfield
Show Prices
Show Prices
Show Prices
0.8 km away
La Quinta Inn & Suites Springfield
2.2 km away
Regency Inn and Suites West Springfield
Regency Inn and Suites West Spri...
#3 of 17 in West Springfield
302 reviews
3.2 km away
Best Western Springfield West Inn
Best Western Springfield West In...
#2 of 17 in West Springfield
144 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Springfield Marriott hotel, near I-91 and I-90, is ideal for family vacations, business trips, and leisure travel. This Springfield, MA hotel is located near the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Memorial, the MassMutual Center, and other attractions. As the premier downtown Springfield, MA hotel, the Springfield Marriott offers 11,000 sq ft of newly renovated meeting space that is perfect for business, weddings, and social events of any size. ... more   less 

Additional Information about Springfield Marriott

Address: 2 Boland Way, Springfield, MA 01115
Region: United States > Massachusetts > Springfield
Price Range: $205 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Springfield Marriott 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Travelocity, Hotwire, Hotels.com, Priceline, Orbitz, Cancelon, Cheap Tickets, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Springfield Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Springfield Hotel Springfield
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Springfield Marriott staff and other travellers.
3 questions
Ask a question
Montgomery County, Pennsylvania, United States
11 months ago

See all questions (3)

Questions? Get answers from Springfield Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose an alternative hotel”
574mylesl, 22 May 2017 | Read review
“All rooms appear equal”
JJMAYNARD, 19 May 2017 | Read review
“We were in 1401 and had a great view of the downtown.”
74alycem, 15 May 2017 | Read review
“Higher floor room on the river side is nice”
mikebI4825IV, 11 Apr 2017 | Read review
“Best room would be at another hotel”
ECLtravelers, 26 Mar 2017 | Read review
5 of 5
Booking.com
US$144* /night
View Deal
CancelonUS$161
Marriott HotelsUS$144
Expedia.comUS$144
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates