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Sheraton Springfield at Monarch Place

588 reviews
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Traveller (173)
Room & Suite (74)
Dining (5)
Overview
  • Excellent24%
  • Very good36%
  • Average21%
  • Poor12%
  • Terrible7%
Travellers talk about
“club floor”(17 reviews)
“renovated room”(8 reviews)
“nice hotel”(34 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Sheraton Springfield at Monarch Place
Special Offer: Breakfast for 2 Included
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (588)Write a Review
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Show reviews that mention
All reviewsclub floorrenovated roomnice hotelgreat rateper daydance competitionstay at this hotel againthe room was nicememorial bridgean overnight stayfree parkingfitness centerone night staybeds were comfortableindoor poolhall of fameconnecticut river
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21 - 25 of 579 reviews
Reviewed 20 September 2017

Stayed here for two nights for a conference at Mass Mutual Center. Had trouble finding parking at the hotel, had to park down the street. That was an adventure getting back during rush hour traffic with all the construction on the streets. Despite that, the...More

Thank teatimekids
Reviewed 17 September 2017 via mobile

Power went out during the night, they offered us a horrible continental breakfast. The wifi did not reach my room even though I paid for their premium wifi. Because the power went out, the ice in the fridge melted getting my socks wet. Not a...More

Thank angel M
Management response:Responded 18 September 2017

Dear valued guest , I am sorry the power went out during your stay with us. We are working with the power company to find out why this occurred. The power situation did cause us to put together a continental breakfast. I am sorry it...More

Reviewed 15 September 2017 via mobile

I was there last week and the room was ok, just the wifi didn't work after I got to my room so I called the front desk and the lady said she needed a few minutes to fix it so I waited for half an...More

Thank Alicia T
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 17 September 2017

Thank you for sharing your feedback, I am sorry it was due to an unpleasant experience during your stay. I have reviewed your feedback with our team to ensure we communicate better in the future. Please accept my apologies.

Reviewed 13 September 2017 via mobile

I felt it was a little overpriced, but the staff was nice and the room was very comfortable. The bed is very sleepable! Room service is until 11pm which is nice but, again, expensive. The inside of the hotel is very well appointed, and I...More

Thank Sagewater322
Reviewed 6 September 2017

I stayed at the Sheraton on business and found the hotel quite comfortable... I had a huge King-Sized bed which was very comfortable... and the in house restaurant was good, as well.... they have an indoor pool which I didn't use... but it was nice...More

Thank divasmurf4090
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$136 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (173)
Room & Suite (74)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cheryl G
30 August 2017|
AnswerShow all 4 answers
Response from buzz333 | Reviewed this property |
I do not know? We drove when we went. Sorry I can't help. Seems like the kind of hotel that would tho.
0
Votes
Jeff K
18 May 2017|
AnswerShow all 6 answers
Response from Aaron C | Reviewed this property |
Oh, its downtown, so running overall may be a challenge unless you like frequent stops. I would suggest the fitness center in the hotel or LA Fitness
1
Vote
Cheryl C
2 September 2016|
AnswerShow all 4 answers
Response from JBartlett1 | Reviewed this property |
Best thing to do is try google map from that location. Always works for me :)
1
Vote
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12
Room Tips
"Bring your own water!"
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"Higher floor for quiet"
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"9th floor works for me"
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"higher floors have best views"
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