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I was met with a very nice person at the front desk, offering very (unexpected) good service. Rooms where big with nice view over the river. There was a good gym and a swimming pool in the facility. Very close to some good bars and...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 24 November 2014
Thank you for sharing your comments on TripAdvisor, I am glad you enjoyed your stay with us and that you had a great nights sleep. The Sheraton is known for their comfortable beds, I hope you will return should your travels bring you back to...More
The hotel is fine. It doesn't go beyond the level of average overall but it's fine for a night or two. Kind of like the decor in the corridors. Bland yellow. Did I mention that it's fine. Not great. Fine.
Service was friendly. Breakfast on...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 14 November 2014
Thank you for your response and sharing your comments. I am happy that over all, you enjoyed yourself. I am pleased to share that we will be offering complimentary internet effective December 1st. We will have a tiered program which a premium level will be...More
We stayed here for 2 nights using SPG Points, we upgraded our room to a club level guestroom with 2 beds when we made our reservation. The hotel was overbooked when we got there, only a room with 1 king bed not on the club...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 10 November 2014
Thank you for sharing with me your experience while staying with us, your feedback does matter and does go along way in helping us to improve. I am sorry we did not have your room type for your arrival, I will look into why. Our...More
We stayed here for 1 night to visit the Basketball HOF, the hotel price was ok but once we got there parking & wifi cost extra and of course no breakfast included so things quickly added up!!
It was quite annoying that there was no...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 3 November 2014
Thank you for sharing, I appreciate the fact you took the time to share. We offer complimentary internet in our lobby, both restaurants and at our Link by Sheraton. Our club level rooms also receive complimentary internet. We have refrigerators which again are provided at...More
I only stayed one night, wish I could have stayed longer. The staff is extremely friendly and helpful, hotel itself is in great shape , rooms are very spacy, beds are crispy clean, big size tv in room. Plenty of parking in the garage. Definitely...More
Thank Vladimir S
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 24 October 2014
Thank you for sharing, I am glad you found everything to be perfect. I appreciate the kind words towards the staff, I will be sure to share this feedback with them. I feel we have a great team and they sure do work hard to...More
US$137 - US$261 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Sheraton Springfield At Monarch Place Hotel Springfield ,