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Sheraton Springfield at Monarch Place

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Traveller (173)
Room & Suite (74)
Dining (5)
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Overview
  • Excellent24%
  • Very good36%
  • Average21%
  • Poor12%
  • Terrible7%
Travellers talk about
“club floor”(17 reviews)
“renovated room”(8 reviews)
“nice hotel”(34 reviews)
AMENITIES
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Springfield at Monarch Place
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Springfield at Monarch Place
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (594)
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73
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All reviewsclub floorrenovated roomnice hotelgreat rateper daydance competitionstay at this hotel againmemorial bridgean overnight stayfitness centerone night staybeds were comfortableindoor poolhall of fameconnecticut riveroff the highwayatrium
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221 - 225 of 585 reviews
Reviewed June 24, 2015

Room was very clean service was great. Staff very professional. Did not like the breakfast bar. But the food was great in the other restaurant. This review has too many characters needed.easy check out

Thank Cookie907
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded August 14, 2015

thank you for sharing! I am happy to see that you enjoyed yourself and I appreciate that you recognized our associates, they certainly work hard to ensure everyone has a great stay.

Reviewed June 18, 2015

I stayed here with my boyfriend for 2 nights for a dance competition. We both enjoyed the stay immensely. The rooms were clean and the beds were very comfortable, also loved the extra pillows! We didn't mind the charge for the parking, as we would...More

1  Thank Sandy C
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded August 14, 2015

Thank you for your feedback, I am glad you enjoyed your stay. I will be sure to pass along your review to our associates who all work hard to ensure everyone has a great stay.

Reviewed June 17, 2015

My daughter's lacrosse team reserved a block of rooms at this hotel for a tournament in the area. We reserved a King room with a pullout ahead of time. We checked in on a Friday night at approx. 9:45pm. Went to the room & needless...More

Thank Terri G
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded June 19, 2015

Thank you for sharing your feedback, I am sorry your stay was less than perfect. The music was actually coming from the hotel next door which had a party out on their plaza on the 6th floor so we really did not have any control...More

Reviewed June 16, 2015 via mobile

The service was great but the hotel decor seemed dated like from the 70s. The bed seemed like it was an old spring bed that was way past needing replacement. I prefer the firmer beds being used in Hampton Inns and some of the Marriotts.More

Thank Timothy F
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded June 19, 2015

Thank you for sharing your feedback, I am glad to see that you enjoyed your stay. Our hotel was renovated a short time ago, we will finish the last four floors of guest rooms this November. Other than these last four floors, the entire hotel...More

Reviewed May 31, 2015

We just stayed at this Sheraton, and it would be our last choice next time in Springfield. The parking is ridiculous. Upon check-in, we are informed of a $16 charge for parking. But, of course, they have no involvement with the parking garages and you...More

3  Thank Ralph S
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded June 11, 2015

Thank you for your feedback, I certainly value it as it helps us improve. We do not own the garage therefore there is a discounted rate which is passed along to those who park. The garage is quite small for a 325 room hotel and...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$164 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (74)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cheryl G
August 30, 2017|
AnswerShow all 4 answers
Response from buzz333 | Reviewed this property |
I do not know? We drove when we went. Sorry I can't help. Seems like the kind of hotel that would tho.
0
Votes
Jeff K
May 18, 2017|
AnswerShow all 6 answers
Response from Aaron C | Reviewed this property |
Oh, its downtown, so running overall may be a challenge unless you like frequent stops. I would suggest the fitness center in the hotel or LA Fitness
1
Vote
Cheryl C
September 2, 2016|
AnswerShow all 4 answers
Response from JBartlett1 | Reviewed this property |
Best thing to do is try google map from that location. Always works for me :)
1
Vote
Room Tips
"If you can afford it, get club access. Nice to have the room as a little getaway 24/7."
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"Rooms facing the city are much quieter."
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"River view might be nice. Middle-of-floor room was quiet."
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"Bring your own water!"
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