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Hampton Inn Scranton at Montage Mountain

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Hampton Inn Scranton at Montage Mountain
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658 Reviews from our TripAdvisor Community

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Showing 655: English reviews
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Pittsburgh, Pennsylvania
Reviewed 3 days ago NEW

Room 312 was clean, well-designed and comfy, although the mattress could have been newer - somewhat "spring-feel." Aside from that, the free breakfast was wonderful with waffles, good scrambleds, and a very friendly staff who introduced themselves and related a few stories about "survival" during various blizzards, etc. Just good friendly fun. A very quick on/off from I-81 just south...

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Helpful?
Thank Mitch-MK
Wells, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This Hampton Inn has it all-- friendly checking , clean rooms, good fitness center and tasty breakfasts. Some of the rooms don't have refrigerators so if that is important to you, be sure to request a room that has one.

Review collected in partnership with Hampton
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Helpful?
1Thank Susan K
About Hotel's Favourite Review
Stacey F, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Susan, Thank you for your business and for leaving feedback regarding your recent stay. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Stacey

Houston, United States
Reviewed 3 days ago NEW

No complaints.....great room, loved the option for refrigerator and microwave. Breakfast was great...selections could satisfy anyone! Great location. Close to everything. I am from Houston so everything seemed near!

Review collected in partnership with Hampton
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Helpful?
Thank N8058VZdonnaw
Southborough, Massachusetts
Reviewed 1 week ago

Unbelievable staff. They are exceptional caring people. The best Hilton has to offer! They were so helpful and couldn't have been nicer. Made sure their guests were safe and fed. Like staying with family members.

Review collected in partnership with Hampton
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Helpful?
Thank michellehM6608JE
Stacey F, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Michelle, We enjoyed providing a safe, comforting location during the blizzard! Thank you for staying with us and we hope that you made it safely wherever your were traveling to (and that it is warmer!). Best regards, Stacey

Scrub Island
Reviewed 1 week ago

Rooms on first floor are flooded by lobby noise and at all hours, poor vending choices, no radio,in room, weak TV channel options, room was too hot or too cold. Staff was nice and breakfast has really improved, streamlined arrival and departure

Review collected in partnership with Hampton
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Helpful?
Thank andrewpG6912MR
Brandon G, Guest Services at Hampton Inn Scranton at Montage Mountain, responded to this review

We are sorry to hear that you didn't have a perfect stay during your time in Scranton. We never intend for anyone to have a poor experience. By chance, did you report the noise issues to the front desk? We would have been more than happy to move you to a quieter room. I can assure you the noise you...

Houston, Texas
Reviewed 1 week ago

Booked 3 rooms here recently for 3 nights while in town for a family funeral. Called ahead to request 1 of the rooms be cleaned to certain specifications for a family member who has severe allergies to chemicals (cleaning products, air fresheners, perfumes, etc.). Staff was amazing regarding granting my request. Happily complied and room was great. Family member was...

Review collected in partnership with Hampton
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Helpful?
Thank alley54
Stacey F, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

We are very sorry to hear that a funeral brought you to our location and hope that we made your time in Scranton more comforting. Thank you for choosing to stay with us. Best regards, Stacey

Ottawa, Ontario, Canada
Reviewed 1 week ago

We happened to get stranded in Scranton on our way south the night the big snow storm started. The Hampton Inn hotel staff, starting with check in, and for the following day and half were fantastic. While 20 inches of snow made travel unsafe, if not impossible, they quite cheerfully looked after and fed their guests. This on top of...

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Helpful?
Thank Gordon R
Stacey F, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Gordon, The blizzard was crazy but we truly enjoyed helping our guests and making sure everyone was comfortable and fed! Thank you for staying with us and hopefully the next time we see you, it will be in much better weather conditions! Best regards, Stacey

East Brunswick, United States
Reviewed 1 week ago

The Hampton Inn at Montage is in a great location with easy access to Scranton, Wilkes-Barre, restaurants and malls. I've been staying there for many years, primarily because I like the staff and the rooms. I like getting good value for the cost. I'm speaking for myself. No ulterior motives. I don't work for Hilton and have no connection to...

Review collected in partnership with Hampton
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Helpful?
Thank Thomas C
Stacey F, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

On behalf of our team, it has been a pleasure getting to know you over the years! You are part of the Hampton family here and we appreciate that you choose to stay at our property. See you soon. Stacey

Plymouth, Massachusetts
Reviewed 1 week ago

Excellent value, helpful staff, immaculate room, comfortable bed, and breakfast. What more could you ask for on the road? We needed to switch our reservation because of forecasted weather conditions as we were on the road traveling, and the representative who helped us with this was very helpful.

Review collected in partnership with Hampton
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Helpful?
Thank F6595DZmarym
Stacey F, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that everything was great and we hope to see you again next time you are traveling though the Scranton area. Best regards, Stacey

Fulton, New York
Reviewed 3 weeks ago

Great hotel. Excellent breakfast with an excellent restaurant withing walking distance. The hotel staff is extremely friendly and the rooms are very clean and comfortable.. the hot breakfast is a huge perk as well...

Review collected in partnership with Hampton
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Helpful?
Thank donaldbL8159AO
Stacey F, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Donald, We are happy to hear that you love our property! Thank you for choosing to stay with us and we hope to see you again soon. Best regards, Stacey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more   less 

Additional Information about Hampton Inn Scranton at Montage Mountain

Address: 22 Montage Mountain Rd, Scranton, PA 18507
Region: United States > Pennsylvania > Scranton
Price Range: $147 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Scranton at Montage Mountain 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hampton Inn Scranton At Montage Mountain Hotel Scranton
Scranton Hampton Inn
Hampton Inn Montage Mountain
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Scranton at Montage Mountain staff and other travellers.
5 questions
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3 months ago
Pennsylvania
2 months ago
Kearny, New Jersey
over a year ago

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Questions? Get answers from Hampton Inn Scranton at Montage Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the upper floors and their view of the ski resort and airport.”
 of 5 bubbles Mitch-MK, 24 Mar 2017 | Read review
“We had a king deluxe room, absolutely loved it! Perfect set up for us!”
 of 5 bubbles hiltonlizleclaire, 4 Mar 2017 | Read review
“away from elevator is best...”
 of 5 bubbles RaymondA722, 7 Feb 2017 | Read review
“Airport shuttle doesn't start until 7:00 AM”
 of 5 bubbles 97jans, 4 Jan 2017 | Read review
“Smell the air from the HVAC unit before you settle in to the room.”
 of 5 bubbles Advisor169, 28 Nov 2016 | Read review
5 of 5