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Residence Inn Scranton

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Traveller (39)
Room & Suite (38)
Dining (2)
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Overview
  • Excellent30%
  • Very good43%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (168)
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LanguageEnglish
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All reviewsone bedroom suitebasketball courtasked for a quiet roommarriott appfull size fridgeshopping and restaurantsindoor pool was nicelaundry roomfresh fruithot and cold selectionshome away from homeextended staysnow tubingenglish muffinsgas fireplacecheck in was a breezegreat night sleep
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1 - 5 of 166 reviews
Reviewed 1 week ago

I stay in the Scranton area on business about 60 days a year. I have stayed at most of the area Hotels, and the Residence Inn Scranton stands well above the others for value for a reasonable price. The great experience starts with the staff,...More

Thank Y5228IYpatricks
Reviewed 4 weeks ago

I have been staying here for several months working a temporary work assignment near by. The staff is personable and greets me by name. I look forward checking in each week and seeing Bernice 's friendly face. They have a great breakfast program and 3...More

Thank jimtW2500TM
Response from Patricia B, General Manager at Residence Inn ScrantonResponded 4 weeks ago

Thank you for your comments. We are so glad you are enjoying your stay with us!

Reviewed 4 weeks ago via mobile

I actually had a very nice stay here. It started with Bernice at the front desk. She is very friendly, accommodating and helpful. She’s not bad on the eye either. Lol. The rooms are nice but you can tell they haven’t been updated in a...More

Thank Ron D
Response from Patricia B, General Manager at Residence Inn ScrantonResponded 4 weeks ago

Thank you for your comments. I am glad our staff has been helpful through out your stay.

Reviewed April 9, 2018

Trucks go uphill just to the south of Residence Inn in low gear on I-81 and come down the same way--at many, many decibels. They run all night by room 107 and, one suspects, many others. Hear them shift!! The entrance to the Inn looks...More

Thank Poophiles
Response from Patricia B, Manager at Residence Inn ScrantonResponded April 10, 2018

Thank You for taking the time to share your recent experience at the Residence Inn Scranton with us. Your valuable feedback helps us identify areas of opportunity for us to improve on. We hope to see you again and thank you for staying with us.

Reviewed March 14, 2018

We don't travel often much anymore, but I have to say that this hotel was amazing. This is our first time staying at Residence Inn and we will absolutely will book again. We actually may even start traveling more, as your rooms provide every convenience...More

Thank Tara H
Response from Patricia B, General Manager at Residence Inn ScrantonResponded March 15, 2018

Thank you so much for your comments. I am so glad you enjoyed your stay with us.We look forward to welcoming you back!

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$140 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (39)
Room & Suite (38)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Golfpa1
I'm considering staying at this hotel. I have several questions: 1) This is a pet friendly hotel, do the rooms smell of pet urine or poop? 2) On of the reviewers indicated that some of the long term guests cook outside in the hotel parking lot is this actually happening? It sounds like a low class hotel or government subsided accommodations. Is it? 3) I'm reading some of the comments that the hotel is noisy, is this true? 4) Many of the comments seem to be critical of the hotel yet the general manager of the hotel thanks the guest for staying at the hotel but never addresses the reviewers complaints which tells me that if the general manager doesn't recognize issues at their hotel the staff must also be oblivious to any guest complaints...how does the hotel personnel address issues at this hotel? Thanks
August 1, 2017|
AnswerShow all 2 answers
Response from Keshia P | Reviewed this property |
The hotel was very clean and did not smell from pets. The people outside seemed like construction workers and I personally did not like the cookouts and hanging in the parking lot but i did not really have any issues with... More
1
Vote
averyjoan
June 30, 2016|
AnswerShow all 6 answers
Response from Amanda E | Property representative |
Yes we are pet friendly
0
Votes
Room Tips
"Rooms away from the Interstate are quieter at night"
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"The even number rooms face in and are better than odd numbered rooms that face I81 or Sam's Club next..."
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"Avoid West facing rooms. Avoid handicap room 107."
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"Felt like home"
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