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We stayed here on marathon weekend. As soon as we walked in the smell of mildew overwhelmed us. Not surprising considering there was a huge water stain on the ceiling. The bedding had burn holes through out both beds. There was a large urine stain...More
The stairway was very narrow and unlit. Staff was helpfuk but room smelled bad. We went out and purchased aerosol air freshener to make it bearable. Towel rack was falling off the wall, TV remote would not work. The whole place seemed to be way...More
From the time I Walked in the lobby..it seems like a mom and son and not really too professional..she was writing out my bill and adding on a safe fee..I said safe fee? They add it on automatic..Then the room hmmm...cigarette burns all over tub,shower...More
Check in was easy, the young lady behind the counter who was the only one working checked in the 3 people in line before me smoothly (even with the barrage of questions/requests) and the smile never left her face, even when 2 more people arrived...More
1 Thank Martina C
Response from Ms_Maggee_May, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 29 September 2016
Thank you for your review of our property. We're very pleased that your check in went well and you had a good experience. We're very sorry that you were not pleased the the cleanliness of your room. I have instructed housekeeping to pay closer attention...More
No frills but yet pricy, this place is welcoming after a long day on the road, when you need to sleep in this little uptight Town. The TV had a great cable service, beds were comfy and the optionnal fridge was working as well as...More
Thank Pierre A
Response from Ms_Maggee_May, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 5 October 2016
Thank you for your review of our property. We try hard to provide friendly customer service and nice rooms for rates lower than most of our competitors.