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Fairfield Inn Scranton

Fairfield InnUS$93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairfield Inn Scranton
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238 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Scranton
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Showing 236: English reviews
Houston, Texas
Reviewed 18 January 2017

One night stay check in was nice and easy. The staff was great. The hotel is out-dated. Couldn't find enough plugs for my electronics. However, the hotel is in a great area everything is near by. I would stay again once updated.

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Helpful?
Thank Angel H
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for taking the time to review the Scranton Fairfield Inn! I'm glad you enjoyed the service my staff provided. We are hoping to get a renovation in the near future and we hope you'll try us again the next time you're in town!

Atlanta, Georgia
Reviewed 12 January 2017

The hotel is an older model but updating. Indoor pool is nice. However the only drawback is that there is no workout facility there. You are allowed to go across the parking lot to the Residence Inn and use theirs for free, but waking in 8F weather when sweaty is not a good thing.

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Helpful?
Thank mee338
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for the review! I apologize for the inconvenience of not having a fitness center in the building. This is something we're hoping to add in the future! I definitely understand not wanting to go outside in freezing weather after working out!

Toronto, Ontario
Reviewed 1 January 2017 via mobile

Tried the online check-in and got the room key immediately upon arrival. Room is a bit old but is still nice and clean. Heating works well. Breakfast is well stocked and is better than the average Fairfield Inn.

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Helpful?
Thank Chiu Y
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you for your review! I'm glad you enjoyed your stay and had a good breakfast with us. We hope to welcome you back the next time you're in town!

Valparaiso, Chile
Reviewed 14 December 2016

Was in the Dickson City area for family business. Everything was excellent at the hotel (service, rooms, breakfast). Only draw back was having to go across the street (Residence Inn) for the workout room in December.

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Helpful?
Thank RockTech75
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for the review! I'm glad you enjoyed your stay! We are hoping to add a fitness center in the future. I completely understand the inconvenience of having to go next door for that amenity!

Dallas
Reviewed 11 December 2016

It was clean with a decent shower. The staff was good. Enough plugs which I have found in many places in a short supply when I need to plug in my CPAP. One thing I don't understand is when there are two beds to accommodate 4 people why are there only 2 hand towels, 2 face towels, and 3 bath...

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Helpful?
Thank leroys73
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you very much for taking the time to review the Scranton Fairfield Inn! I'm glad you enjoyed the staff and had enough plugs for your needs. We provide towels based upon the standards provided to us by Marriott. If more towels are needed, we are happy to provide them. Thanks and we hope to see you again soon!

Baltimore, Maryland
Reviewed 7 December 2016

This was a great stay. Staff went above and beyond to accommodate all of our group's requests. Hotel is very clean, comfortable and location is good with lots of shopping and dining options. Will definitely come back

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Helpful?
Thank Nostalgia212
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you very much for the kind words! I'm so glad you enjoyed your stay. We were happy to accommodate your group and we look forward to welcoming you back!

New York City, New York
Reviewed 18 October 2016

This is a budget hotel - don't expect anything but the basics. Rooms and furniture showing the wear and tear. Needs an upgrade. "Business Center" is one small computer in the corner of the lobby. The Residence Inn is right behind this property and it would be worth the extra money to stay there. Breakfast room is small and the...

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Helpful?
Thank Greenleaf101
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Hello, thank you for taking the time to write a review for the Scranton Fairfield Inn. I'm glad that while we may need an update, you found our property to be adequate. Thanks!

Reviewed 17 October 2016 via mobile

All in all. Decent. Nothing over the top for sure. Pool, a little dirty. Room clean except for a stray beetle that came in probably through the screen. Not enough drawers for clothes. Or hangars for pants.

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Helpful?
Thank Jason V
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you for taking the time to review the Scranton Fairfield Inn! I am very sorry you did not have enough drawer space or hangers. Next time, let us know and we would be happy to bring you more hangers! Thanks and we hope to see you again!

Birmingham, Alabama
Reviewed 12 October 2016 via mobile

I am surprised at the positive comments here. This property is one of the dirtiest, oldest, and definitely dated of any Marriott, FAIRFIELD INN I have ever stayed in. Brought a group here first part of Oct. 2016. Booked 24 rooms. The entry mat was filthy, the eating tables were grimy, breakfast was lacking any perks, drapes in rooms were...

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Helpful?
Thank CelebrationB
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

I am very sorry that you and your group did not enjoy your recent stay. This is not a typical experience so I apologize for all of the issues you experienced. I have reviewed your comments with my team and we will address all of them to ensure this experience does not happen again.

Reviewed 3 October 2016 via mobile

Fairfield Inn provided decent accommodations for my family of four. It was clean and the front desk staff was friendly. The pull-out sofa was very uncomfortable, as is usual, but the king size bed was great.

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Helpful?
Thank Mary Jo H
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you so much for taking the time to review the Scranton Fairfield Inn! I'm glad you enjoyed your stay with us and found the king bed to be comfortable and the staff friendly. Thanks and we hope to see you again in the future!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool. ... more   less 

Additional Information about Fairfield Inn Scranton

Address: 949 Viewmont Dr, Scranton, PA 18519-1663
Region: United States > Pennsylvania > Scranton
Price Range: $139 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Scranton 2.5*
Number of rooms: 81
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Also Known As:
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Scranton Fairfield Inn
Dickson City Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Scranton staff and other travellers.
1 question
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Honesdale, Pennsylvania
5 months ago

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Questions? Get answers from Fairfield Inn Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for a room with newer mattresses and bedding”
AnkieM_12, 20 Apr 2017 | Read review
“Go somewhere else if you have high expectations for Marriott facilities”
ThomJStaunton, 28 Feb 2017 | Read review
“Stay away from the elevators and vending.”
leroys73, 11 Dec 2016 | Read review
“Quiet area. relaxing.”
E3839JUfranks, 6 Sep 2016 | Read review
“Go for the higher floors for less noise”
jonthethird, 25 Oct 2015 | Read review
5 of 5
Fairfield Inn
US$93* /night
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Prices are for 1 room, 2 adults
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