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Radisson Lackawanna Station Hotel Scranton

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Radisson Lackawanna Station Hotel Scranton
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889 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Lackawanna Station Hotel Scranton
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Showing 887: English reviews
Verplanck
Reviewed 3 weeks ago

The hotel is located in a tired section of Scranton. Pulling up to this converted train station yo are struck by the architecture. The lobby is grand with tiffany skylights and restored ticket windows now used as a coffee shop. The rooms are spacious with floor to ceiling windows. The beds were very comfortable but the pillows are very soft....

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Helpful?
Thank Fred G
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Congratulations on your son being accepted to college locally! It will be our honor to host you for the next several years. All of our brand new bedding is a Simmons Ever-Nu plush pillow-top mattress and all of our new pillows are down feather. Our staff can accommodate with hypo-allergen pillows if you prefer upon your return. We know how...

Scranton, Pennsylvania
Reviewed 3 weeks ago

We could not have been more pleased with the accommodations and service that was extended to us during our recent stay at the Radisson. The hotel has been beautifully restored.The guest rooms have been updated and comfortable and the staff was polite, responsive and eager to please. I definitely would stay there again and recommend the hotel to others.

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Thank _jstew291
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you so much for the kind words, but it was our absolute pleasure to host you and be part of your special wedding day. Congratulations on behalf of our entire Wedding and Special Event Staff and the entire hotel staff. We hope to see you on your anniversary and for any more special occasions that may arise. Enjoy your...

Allentown, Pennsylvania
Reviewed 3 weeks ago

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Thank adrienneb801
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Reviewed 3 weeks ago

Trudy was an angel and a very professional registration representative. She was at the front desk when we arrived, exhausted. She got us rooms so we could get some rest and was so helpful. She is truly a devoted employee with customer service as her main priority.

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Thank jeanaZ4473JY
Tallahassee, Florida
Reviewed 3 weeks ago

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Thank kathleenmB9200RQ
Honesdale, Pennsylvania
Reviewed 3 weeks ago

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Thank Arnie_Debbie_B
Scranton, Pennsylvania
Reviewed 3 weeks ago

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Thank jamesmE2579DB
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Reviewed 4 weeks ago

A great place to get away and relax. More than just a bed with all the history inside the building. Several restaurant choices on the premises and nearby, along with many things to do. Elagante yet casual atmosphere.

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Thank 993ritad
Indianapolis, Indiana
Reviewed 4 weeks ago

Our experience at the Radisson in Scranton Pa. was very nice, except for the check in. There was a long line with people waiting to check in. The gal kept telling the people she had no reservation on file for them, but it went on and on and on. Finally another gal appeared and started checking people in. Not a...

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Thank LuckyMesaAZ
New Providence, New Jersey
Reviewed 4 weeks ago

Very dirty and run down. Complacent staff. Broken AC. Noisy room next to ball field with bright lights on early morning to late at night with only a sheer curtain. Probably the overall worst hotel I have used in a very long time.

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Thank Q119THjameso
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

We are very disappointed to read your review and will learn from it to improve. We did check your room and the blackout drapes are functional. I will look into how we can make them more noticeable for guest use. While we have recently completed a multi million dollar complete renovation and have scored A+ and 100% ratings in cleanliness...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's 2.0 Restaurant, Trax Bar & Grille, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, and complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport. ... more   less 

Additional Information about Radisson Lackawanna Station Hotel Scranton

Address: 700 Lackawanna Ave, Scranton, PA 18503-1705
Region: United States > Pennsylvania > Scranton
Price Range: $113 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Lackawanna Station Hotel Scranton 3.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Radisson Scranton
Scranton Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Lackawanna Station Hotel Scranton staff and other travellers.
5 questions
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3 months ago
Scranton, Pennsylvania
over a year ago
Waltham, Massachusetts
over a year ago

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Questions? Get answers from Radisson Lackawanna Station Hotel Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advice to request a quiet room with city view - corner room 213 was quite nice.”
 of 5 bubbles 348jimo, 28 Nov 2016 | Read review
“ask fro a room overlooking the Electric City sign”
 of 5 bubbles fredg489, 19 Nov 2016 | Read review
“every room that we stayed in over the years was beautiful and quiet”
 of 5 bubbles D5700YVjoannem, 4 Nov 2016 | Read review
“We loved it and got a great deal in September”
 of 5 bubbles 917markd, 25 Oct 2016 | Read review
“No idea. They need to be upgraded and CLEANED.”
 of 5 bubbles williamcU8441FV, 24 Oct 2016 | Read review
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