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Radisson Lackawanna Station Hotel Scranton

Radisson.comUS$125*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Radisson Lackawanna Station Hotel Scranton
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977 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Lackawanna Station Hotel Scranton
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Showing 975: English reviews
Scranton, Pennsylvania
Reviewed 20 August 2016 via mobile

Here for business training. Area was set up as requested at desired time. Staff was friendly and helpful. Rooms were clean and appropriate. Location is central to other amenities. Lunch buffet at hotel is wonderful!!! Highly recommended!

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Helpful?
Thank ssb87
Gillett, Pennsylvania
Reviewed 19 August 2016 via mobile

We stayed on the 2nd floor in a Barry nice room with a comfortable bed and a beautiful view. The second night we stayed on the 6th floor and the bed was uncomfortable and the view not as nice. We did call the front desk due to a ceiling tile falling and it was cleaned up and repaired immediately. Staff...

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1Thank ali102015
Raleigh, United States
Reviewed 19 August 2016

Review collected in partnership with Radisson Hotels
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Thank Chris M
Ashburn, Georgia
Reviewed 17 August 2016

The room was recently updated. Nice corner room, but very dark. Only one tiny window. Sofa, but no end tables or coffee table. Refrigerator, coffee maker and microwave were a nice touch. Bar downstairs was adequate. Restaurant was outstanding. Coffee bar very good.

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Thank 910syd
Denver, Colorado, United States
Reviewed 17 August 2016

Excellent hotel. Great for experiencing some of the history of Scranton. This used to be the old train station. The service is excellent and the food at the restaurants is exceptional. Best food in Scranton! This is a great place for a couples getaway and to experience some of the old architecture and history of Scranton. I would stay there...

Review collected in partnership with Radisson Hotels
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Thank John B
New York City, New York
Reviewed 16 August 2016

I arrived on Friday before 6pm with a confirmation number to be told that I wasn't in the system. The hotel had a reservation for the following night. No rooms I was told. The rude clerk then said she would talk to her manager. She came back with the same story. She said it made no difference that I had...

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2Thank oldturtle72
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for making us aware of your unfortunate frustrations. We have a staff that has received numerous service awards of excellent, so we truly apologize for our inability to locate the reservation you made through your online provider. We have reached out to all online booking engines to assure their communication with us is proper and all have been...

Reviewed 16 August 2016 via mobile

Stayed here due to a conference at Steamtown. Stayed two nights. This hotel has some really neat architectural elements to it. It's been restored and is a really neat place to stay if you like trains. The rooms were clean and comfortable. There computer systems went down so I couldn't get my receipt until a couple of days later, but...

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Thank Chris H
Reviewed 16 August 2016

Hotel is not clean. Bathrooms are dirty on regular basis. also the staff is very disorganized. I will not stay in this hotel in the future. Linen is old and torn. Curtains are dirty. It is not a luxury hotel as they like to think of themselves. the restaurant is nice through.

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Helpful?
Thank Nina P
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Good morning, Ms. Poliak. Thank you for your continued feedback on your stay last month, and I a glad we had the opportunity to talk last month as well. Our multi million dollar guest room renovations are nearing completion, and we are very excited at the grand difference that has transformed. While we continually buy new linens several times per...

Danbury, United States
Reviewed 15 August 2016

Review collected in partnership with Radisson Hotels
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Thank Frederick M
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

GREENSBURG, United States
Reviewed 13 August 2016

Average hotel. Large rooms, beds are comfortable. Older and carpeting needs replaced. Restaurant is good but slow service. Rooms need dehumidifier. Water pressure low. Need signs showing where vending machines are.

Review collected in partnership with Radisson Hotels
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Thank Deborah H

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's 2.0 Restaurant, Trax Bar & Grille, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, and complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport. ... more   less 

Additional Information about Radisson Lackawanna Station Hotel Scranton

Address: 700 Lackawanna Ave, Scranton, PA 18503-1705
Region: United States > Pennsylvania > Scranton
Price Range: $162 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Lackawanna Station Hotel Scranton 3.5*
Number of rooms: 146
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Also Known As:
Radisson Scranton
Scranton Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Lackawanna Station Hotel Scranton staff and other travellers.
5 questions
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9 months ago
Scranton, Pennsylvania
over a year ago
Waltham, Massachusetts
over a year ago

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Questions? Get answers from Radisson Lackawanna Station Hotel Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stop in the bar for daily specials.”
Eldorado850, 5 May 2017 | Read review
“We had a corner room on the 2nd floor, scenic view, spacious.”
Kettlemom, 28 Mar 2017 | Read review
“You hear the piano everywhere and the staff does not seem to monitor the lobby.”
rosey967, 21 Mar 2017 | Read review
“Upper floors offer interesting view of main level below”
MurphyM95, 18 Mar 2017 | Read review
“Our room with a King size bed and a sofa was great. It also had a refrigerator, sink and microwave.”
kmeier2017, 3 Mar 2017 | Read review
5 of 5
Radisson.com
US$125* /night
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TripAdvisorUS$125
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Prices are for 1 room, 2 adults
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