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When we entered the room used soap bars were still in the shower, some of the towels were wet. The sheets in the bed were also dirty/stained. When we checked in the female front desk attendant failed to tell me that the television in my...More
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Response from Dipesh P, Guest Relations Manager at Travelodge Flagstaff University WestResponded 7 August 2017
Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these...More
We made a reservation for two queens and a rollaway bed, which was reflected on the paperwork. When we got there, we were told that they didn't have any rollaways at all. be aware if you are booking for a family. Also, the facilities are...More
Response from Dipesh P, Guest Relations Manager at Travelodge Flagstaff University WestResponded 24 July 2017
Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around....More
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