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Full view
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Room & Suite (113)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Flagstaff
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 65 hotels in Flagstaff
Location
Cleanliness
Service
Value
Travellers' Choice
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Snack bar
Vending machine
Business Centre with Internet Access
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Location
Full view
75Somewhat walkable
Grade: 75 out of 100
55Restaurantswithin 1 km
5Attractionswithin 1 km
856Reviews9Q+A100Room tips
Reviews
Traveller rating
- 364
- 277
- 129
- 50
- 36
Time of year
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Popular mentions
I was very worried about staying at this hotel after reading the many negative reviews. So much so, that I almost changed hotels. I am so glad I did not. My family and I (along with my Goldendoodle) had a wonderful experience her at Springhill. Every morning we were greeted with smiles and "good mornings" from the entire staff. The entire breakfast staff were attentive and welcoming....making sure that every surface were sanitized and cleaned off after usage. They even said good morning to my dog who I brought along with me every morning. I couldn't give higher praises to the front staff and housekeeping who diligently brought us towels and essentials (as we decided to forego housekeeping). They placed us conveniently to a side exit for easy access to walk my dog. Great job Springhill Suites....I loved our stay and would not hesitate to stay here again.…
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Date of stay: March 2021
Location
Service
Sleep Quality
Helpful
Response from Sara Fowler, General Manager at SpringHill Suites Flagstaff
Responded 6 days ago
Hello Rana! Thank you so much for choosing to stay with us during your recent travels! We are all so happy that you and your Goldendoodle enjoyed the hotel and the staff. Please come see us again soon and we would be happy to have you - until then have a wonderful rest of your week. On behalf on the entire team!
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I have stayed here multiple times and made a few previous reviews over the years. This is the same hotel that it was years ago, and that's not really a good thing. The staff was no longer knowledgeable, and seemed overworked. It was busy, mattress is aging and a smooshie pillow topper does NOT make a night's sleep better. The room was also NOT clean, which in these Covid times and Marriotts "promises" of higher standards, means that this is a hotel FAILURE and worthy of mentioning. Finding hairs in the room and bathroom mean the cleaning was not only NOT of Covid promised standards but NOT of normal standards either, if I cannot trust that, what can I trust... Breakfast wasn't much different than simply opening the old buffet to the public and in my opinion wasn't exactly safe, but I was thankful just to be passing through. Its doubtful I'll stay here on my next trip, they have much work to do to regain my trust.…
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: Stay on top floor and request no neighbors, walls are thin as usual.
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Helpful
Response from Sara Fowler, General Manager at SpringHill Suites Flagstaff
Responded 3 weeks ago
Thank you for choosing our hotel! We are sorry to hear about these issues that happened during your stay - they have been shared with the appropriate departments. Come back and see us soon!
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+1
I should have read reviews but just booked having always had good experience with Springhill. Staff was very friendly, but here are a few photos from the room. I’ll let them do the talking. Stay away!
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Date of stay: March 2021Trip type: Travelled with family
Helpful
Response from Sara Fowler, General Manager at SpringHill Suites Flagstaff
Responded 4 weeks ago
Thank you for choosing our hotel! We are sorry to hear about these issues that happened during your stay - they have been shared with the appropriate departments. Come back and see us soon!
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Very no frills springhill suites but good enough! The staff were nice but it isn't on par with some of the nicer springhills we've stayed at in the past. It's located on kind of a dumpy corner next to a lot of urban sprawl and the lobby and rooms etc are very basic. But it gets the job done!
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Date of stay: August 2020
Rooms
Cleanliness
Service
Helpful
Response from Sara Fowler, General Manager at SpringHill Suites Flagstaff
Responded 3 weeks ago
Hello Eldorado6! Thank you for choosing the Springhill Suites in Flagstaff! We appreciate your thorough review and we will use this information to help improve our service. We hope to see you again! Best regards, Springhill Suites Team
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We just arrived to the hotel and it is the worst experience ever. It's dirty and smells like poo. The rooms look like they were bearly cleaned and the hallways has trash of days. I would not recomend to stay here. Zero Covid regulations and very very dirty.
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Sara Fowler, General Manager at SpringHill Suites Flagstaff
Responded Dec. 31, 2020
Thank you for choosing our hotel! We are sorry to hear about these issues that happened during your stay - they have been shared with the appropriate departments. Please know this is not customary of the level of service we strive to achieve - if there is something I can do to make an amend for your poor experience please contact me directly at sara.fowler@crestlinehotels.com. Thank you for giving me an opportunity to make things right I look forward to your email.
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PRICE RANGE
US$93 - US$236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites flagstaff hotel flagstaff
LOCATION
United StatesArizonaFlagstaff
NUMBER OF ROOMS
113
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Claim Your Listing Frequently Asked Questions about SpringHill Suites Flagstaff
Which popular attractions are close to SpringHill Suites Flagstaff?
Nearby attractions include Riordan Mansion State Historic Park (1.1 km), Bookmans Entertainment Exchange (0.9 km), and Flagstaff Escape Space (0.6 km).
What are some of the property amenities at SpringHill Suites Flagstaff?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites Flagstaff?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites Flagstaff?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at SpringHill Suites Flagstaff?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to SpringHill Suites Flagstaff?
Conveniently located restaurants include Delhi Palace cuisine of india, Nimarco's Pizza West, and Coco's Bakery Restaurant.
Are there opportunities to exercise at SpringHill Suites Flagstaff?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites Flagstaff?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at SpringHill Suites Flagstaff?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to SpringHill Suites Flagstaff?
Many travellers enjoy visiting Riordan Mansion State Historic Park (1.1 km) and Historic Downtown and Railroad District (2.5 km).
Is SpringHill Suites Flagstaff accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.