I was very worried about staying at this hotel after reading the many negative reviews. So much so, that I almost changed hotels. I am so glad I did not. My family and I (along with my Goldendoodle) had a wonderful experience her at Springhill. Every morning we were greeted with smiles and "good mornings" from the entire staff. The entire breakfast staff were attentive and welcoming....making sure that every surface were sanitized and cleaned off after usage. They even said good morning to my dog who I brought along with me every morning. I couldn't give higher praises to the front staff and housekeeping who diligently brought us towels and essentials (as we decided to forego housekeeping). They placed us conveniently to a side exit for easy access to walk my dog. Great job Springhill Suites....I loved our stay and would not hesitate to stay here again.…
I have stayed here multiple times and made a few previous reviews over the years. This is the same hotel that it was years ago, and that's not really a good thing. The staff was no longer knowledgeable, and seemed overworked. It was busy, mattress is aging and a smooshie pillow topper does NOT make a night's sleep better. The room was also NOT clean, which in these Covid times and Marriotts "promises" of higher standards, means that this is a hotel FAILURE and worthy of mentioning. Finding hairs in the room and bathroom mean the cleaning was not only NOT of Covid promised standards but NOT of normal standards either, if I cannot trust that, what can I trust... Breakfast wasn't much different than simply opening the old buffet to the public and in my opinion wasn't exactly safe, but I was thankful just to be passing through. Its doubtful I'll stay here on my next trip, they have much work to do to regain my trust.…
I should have read reviews but just booked having always had good experience with Springhill. Staff was very friendly, but here are a few photos from the room. I’ll let them do the talking. Stay away!
Very no frills springhill suites but good enough! The staff were nice but it isn't on par with some of the nicer springhills we've stayed at in the past. It's located on kind of a dumpy corner next to a lot of urban sprawl and the lobby and rooms etc are very basic. But it gets the job done!
We just arrived to the hotel and it is the worst experience ever. It's dirty and smells like poo. The rooms look like they were bearly cleaned and the hallways has trash of days. I would not recomend to stay here. Zero Covid regulations and very very dirty.
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