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Rodeway Inn Downtown

Traveller (35)
Room & Suite (58)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Golf Course
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Budget
HOTEL CLASS
185Reviews
80Photos
1Q+A
32Room tips
Traveller rating
  • 6
  • 18
  • 29
  • 23
  • 109
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Popular mentions
I arrived and checked in, I attempted to use my debit card, for some reason it kept declining. There was no reason for it to decline. I even called my bank at the moment. I was told they weren't declining anything, the problem was on the motel's side. I think back, I'm sure the
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Downtown
Responded 2 weeks ago
rezdiv, Thank you for sharing your experience, and I want to apologize for the inconvenience that you experienced with our hotel staff and management due to your card . In the hotel business, there are occasional misunderstandings and complaints to be addressed, and we are well prepared to remain professional and to be as accommodating as possible. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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This place is 100% about location on a budget. If you are expecting a 5 star place on a 2 star budget go somewhere else. Yes the rooms are small. Yes the layout it weird in some rooms. All fees were known up front no hidden charges for me. My biggest complaint is that I did ask
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Downtown
Responded Jan. 30, 2019
vampiregf, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is great to hear of how you enjoyed the value and the convenient location of our hotel! I deeply regret that our staff was unable to accommodate you a king size bed , though I'm very glad that this did not detract too much from your overall experience. Please keep us in mind for your next stay in the area.
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This place charges way too much for no more than what you get but that's because of their downtown location. Room was very small and dirty. The shower curtain rod fell down on top of me as I was entering the shower causing me to fall into the shower hitting my head against the
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Downtown
Responded Nov. 28, 2018
John P, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. I want to assure you that we do engage in deep cleaning processes and we appreciate that you've informed us of a need to address housekeeping policies and procedures. Thank you for your comments. We hope to see you again and to impress you with our improvements.
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Room was small but very clean and well organized , good breakfast coffee ,juice had different varieties overall knowledgeable staff very helpful restaurants , at walking distance. room had microwave, fridge , good wifi , coffee maker.
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Downtown
Responded Nov. 18, 2018
srtp1013, Thank you for your kind words srtp1013 ! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are overjoyed to hear that you had a good time with us and we are looking forward to your next visit!
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If your looking for rude staff and a crappy motel this is your place. Prepayed online and was charged a $12 mystery fee upon check in. The lady at the front desk wasn’t friendly at all. The room was beat up. The window in the bathroom didn’t have a lock on it. Has been broken
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Response from Nerissa M, Guest Relations Manager at Rodeway Inn Downtown
Responded Nov. 12, 2018
Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, rooms cleanliness and hospitality that we hold to such a high degree of importance in our hotel. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen again. On behalf of our entire staff, we thank you for your business and we hope to see you again.
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Amtrak is across the street and about a block down. The shuttle dropped us off at Amtrak and it was a five min walk to the motel.
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"Large SUVs and trucks would not fit in the parking lot."
"2nd floor or 1st floor facing north or east facing"
"Rooms away from the main road are quieter."
"Stay somewhere else may not get the room you booked."
"Please never go there if you want a clean and decent room"
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PRICE RANGE
US$38 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
downtown rodeway innrodeway inn flagstaff
LOCATION
United StatesArizonaFlagstaff
NUMBER OF ROOMS
25
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