Such a great value. Staff was so kind and helpful. There were extras that I didn’t expect (evening “snack”—more like a meal, and free drinks at the bar), and a parking structure that kept my car from getting buried in the snow overnight. The room was perfectly clean, well maintained and I had a nice little view from the 4th floor as the snow was falling. It was a great experience.
I have no issues with the rooms or staff or amenities. The breakfast food was very good, however the area was packed with other guests and most were not wearing masks or maintaining any distance. There is a very good chance that Covid-19 was spread among the guests. It was a dangerous virus situation. Drury needs to shut down the eating areas and /or tape off half of the table areas immediately.
Best customer service I have experienced at a hotel. Great amenities and perks while staying here. All staff was excellent. Shout out to Blake, Corey and Willie, these 3 were amazing our entire stay!!!
I always stay at Drury Hotels on my way out to visit family in Missouri. Because I travel with my dog, I need to find lodging that is pet friendly and offers food on site. Was greeted by an exceptional host at the front desk that was jovial and helpful. Room was perfect even though it was the pet room and the Kick Back and breakfast were easily accessible even though I had my dog with me as they accommodated my presence in the food service area with grace and professionalism unlike the gal at the Amarillo, Texas location. I don't understand the complaints regarding COVID protections as I thought all were obvious, available, and put in place if the complaining humans had brains and complied. Who wants to stay at a hotel with a police presence? Sheesh, people. I love Drury hotels and support them as a family business during these crazy times. Lastly, my room was on the top floor and the view was so beautiful in the morning that I snapped a few pics and sent them to my friends in California! Must stay hotel if going through Arizona on I 40. The only bummer was on my journey back on 1/2 the price was so much higher that I landed at the La Posada in Winslow, AZ.…
I have stayed at the Drury Inn several times over the last few years - several times with my boyfriend and this most recent stay, with my children. I would never stay anywhere else in Flagstaff! Every interaction I have had with the staff (check in, food, asking directions, etc) has been positive. The staff is extremely knowledgable and very friendly. When you factor in the "kick back" (dinner!!) and breakfast, the value cannot be beat. The common areas are clean. Social distancing markers are clear. The room/suite is a comfortable size and has always been clean. I cannot speak highly enough about my experiences with The Drury Inn.
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