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BEST WESTERN Pony Soldier Inn & Suites

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BEST WESTERN Pony Soldier Inn & Suites
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1,197 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pony Soldier Inn & Suites
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Showing 1,093: English reviews
Central Arizona, Arizona
Reviewed 20 June 2016

The room is clean and smells fresh. The staff is pleasant. BUT . . . The hotel is right across the street from the main railroad track. Trains come through every 20-40 minutes all day and ALL NIGHT. If you stay here, because the price is fair, wear ear plugs, that will help somewhat. Next time we will choose another...

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Helpful?
Thank mom22sons
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your feedback. While it sounds like you enjoyed the room itself and the welcoming nature of our staff, I’m sorry to hear the trains caused any frustration. Many of our guests don’t find them to be of any nuisance but for those more sensitive to it, we do have rooms in quieter locations upon request depending on...

Seattle, WA
Reviewed 17 June 2016

My husband and I stayed here for Memorial Day weekend recently. The hotel is quiet, clean, and our room was spacious. We were on the second floor and, at check-in, the staff offered to help us with our luggage and heavy cooler, which we really appreciated. There are no microwaves in the room, but there is one in the lobby...

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Helpful?
Thank JeanAtHome
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for choosing Best Western Pony Soldier for a comfortable night’s rest and delicious breakfast over the holiday weekend! I’m glad to hear you had a pleasant time overall. Please come see us again the next time your travels bring you our way and remember that the best rates are always found when booking direct. Have an...

Honiton, United Kingdom
Reviewed 15 June 2016

The Motel was suprising quiet as it is next to a main road and the railroad with trains going past at regular intervals. The rooms were clean and the bed was very comfortable. The breakfast was included in the price and it wasn't bad. There are plenty of restaurants nearby if required

Review collected in partnership with Best Western
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Helpful?
Thank Yvonne R
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking time to review your recent stay! I’m glad to hear you found that despite the convenience of our location, we still provide a comfortable, quiet night’s rest and a delicious breakfast to help start your day out right! We look forward to seeing you again the next time you’re in Flagstaff, and remember that...

Bremerton, Washington
Reviewed 13 June 2016

We thought the elephants in the room above us were coming through the ceiling-very noisy! At 2am we were awakened by horrible foot prints over our heads, people dropping things on the floor above us and loud door slamming. I've stayed in hotels throughout many trips and have not heard neighbors like this. Do not recommend.

Review collected in partnership with Best Western
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Helpful?
Thank Charlie G
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Please accept my apology for the frustrations that you describe. While it’s not a common issue, occasionally noisy neighbors can be burdensome and I apologize that you experienced this while staying with us. Please don’t hesitate to give us a call down at the front desk so that we can send someone to quiet the source of the noise or...

Burnaby, B.C.
Reviewed 12 June 2016

Well kept hotel. Pleasant stay, good breakfast, clean rooms. Staff was friendly. A pleasant surprise on Route 66 in Flagstaff. Would stay there again when travelling through Flagstaff. Much nicer than the other hotels in the area

Review collected in partnership with Best Western
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Helpful?
Thank JeannieBurnabyBC
sgramsaz, Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking time to leave us feedback about your recent stay. I’m glad we could provide a comfortable night’s rest along your Route 66 explorations. We look forward to seeing you again the next time you’re in the area and remember that the best rates are always found when booking directly with Best Western Pony Soldier....

Prescott Valley, United States
Reviewed 12 June 2016

Very clean and comfortable, rooms have been upgraded with all new furnishings. The breakfast buffet is served in a large well appointed dining room with plenty of choices that are very good. Easy access to I-40 and Grand Canyon. Outside shopping and restruants are not within walking distance, must use your auto. Overall a great place to stay overnight or...

Review collected in partnership with Best Western
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Helpful?
Thank Lewis S
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking time to review! I’m glad to hear our valued guest are enjoying some of our recent updates such as new furniture, lighting and carpeting. Our delicious breakfast buffet is an often remarked on guest favorite and I’m glad to hear you enjoyed it. Please come see us again the next time your travels bring...

arizona city, United States
Reviewed 6 June 2016

The work station was located in a corner the living room area. So, it was very convenient. Not in the way, as in many other hotels. The electrical/computer outlets were located on the desktop, so it was not necessary for my elderly self to climb around trying to find an outlet. The bed was very comfortable, too. We had a...

Review collected in partnership with Best Western
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Helpful?
Thank Helen M
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking time to write such a positive review! I’m glad to hear we were able to provide a great night’s rest along your explorations of Flagstaff and beyond. We know that many of our travelers are blending business with pleasure and so we do try to make it convenient for both. Please come see us...

Prescott, Arizona
Reviewed 5 June 2016

I decided to give the property another try even though my last visit (as described in a prior review) was less than excellent. Best Western is rebranding and the rate was good so I decided to give it a shot. I am happy to report that even though the facility is the same, the exceptionally heavy air freshener smell was...

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Helpful?
Thank P L
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings again, and thank you for your loyalty to Best Western Pony Soldier! I’m glad you decided to give us another chance to provide the comfortable and welcoming environment many have grown to count on from our hotel, and to hear that we delivered a pleasant stay overall. We look forward to seeing you again next time and remember that...

arizona
Reviewed 3 June 2016

We very much like to stay at this hotel, mostly because it allows us to stay in comfort with our small dog who travels with us. There is a small grassy section for walking the dog and the room has a tile floor so that spills are easily cleaned up. Plus, the breakfast is excellent.

Review collected in partnership with Best Western
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Helpful?
Thank arizonamimi
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your loyalty to Best Western Pony Soldier. I’m glad you know that when visiting Flagstaff with your furry friend, you can count on us for a comfortable night’s rest and delicious hot breakfast. We look forward to seeing you again next time, and remember that the best rates are always found when booking direct. Have...

Brighton, England, United Kingdom
Reviewed 2 June 2016

Good reception and friendly staff.Given a room next to the road and railway which didn't bother me too much but may well annoy others as the trains run regularly all night.Good breakfast and nice pool.Could do with a makeover especially in the common areas.

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Helpful?
Thank Ernest R
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your feedback! I’m glad to hear you had a pleasant stay overall and found our staff welcoming. We have a lot of nice upgrades in process now with new furniture arriving, new carpet and lighting updated as well. We hope to see you again next time and you can tell us what you think! Looking...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004-3936
Region: United States > Arizona > Flagstaff
Price Range: $125 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pony Soldier Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Pony Soldier Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request non train side.”
Lemonlavacustardcake, 16 Apr 2017 | Read review
“quieter rooms are further from the road.”
andrewrZ2618RG, 9 Apr 2017 | Read review
“Rooms at the back are quieter since freight trains seem to go through Flagstaff on a continuous basis.”
138duchess64, 6 Apr 2017 | Read review
“If train noise bothers you, ask for a room towards the back of the hotel or ear plugs.”
needtogoonvacation, 30 Mar 2017 | Read review
“Get room at back of the property, away from the road”
ABQ_workingmom, 29 Mar 2017 | Read review
5 of 5