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BEST WESTERN Pony Soldier Inn & Suites

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BEST WESTERN Pony Soldier Inn & Suites
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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pony Soldier Inn & Suites
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Showing 1,057: English reviews
United States
Reviewed 14 October 2015

Spacious room and suite, comfortable beds , good breakfast. Only thing lacking was the washing and dryer machines for self laundry. Pleasant lobby atmosphere, free internet and Wi FI.. Great location.

Review collected in partnership with Best Western
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Helpful?
Thank Danyal S
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking time to review your recent stay with us! I’m happy to hear our spacious accommodations worked out so well for you! There is a laundry facility nearby and we’ll take your suggestion into considerations when we plan our next updates. Some of our best ideas come from conversations with guests. Please come see us...

London, United Kingdom
Reviewed 11 October 2015

The hotel is tired but clean and the beds are comfortable. The staff are friendly and helpful. The breakfast is average but sufficient. We stayed for 1 night on a trip around Arizona and found the hotel to be good value for money.

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Helpful?
Thank DUR_03
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for choosing Best Western Pony Soldier for a comfortable night’s rest along your travels. Please come see us again the next time you’re in the area and remember that the most competitive rates are always found when booking directly. Enjoy the colorful autumn upon us! Best, Scott, GM

Tucson
Reviewed 11 October 2015

We stayed here as it's close to drive to the Grand Canyon. The hotel is an older hotel so the rooms are smaller which made it hard to use my walker in the room. I didn't ask for a handicapped room because they only have them with a king bed & I was traveling with a friend so we needed...

Review collected in partnership with Best Western
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Thank Patricia M
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your feedback. While pleased you enjoyed the exceptional hospitality of our staff, I’m disappointed to hear there were other aspects of your stay that left it a mediocre experience for you. While we do offer handicapped rooms that are the most easily accessible for your situation, we do also offer room types that provide a bit more...

indiana
Reviewed 11 October 2015

Had a suite room. Nice room, only complaint would be the sofa needed cleaning. Seemed very dusty or just upholstery was worn out, would rub off on your clothes. Breakfast area nice and food fairly good. Was nice that room had two full bathrooms

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Helpful?
Thank hikes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to review your recent stay with us! I’m pleased to hear you enjoyed your stay overall. The two bathrooms in the suites are excellent for those rushed mornings before travel and I’m happy it worked out so well for you. Please come see us again the next time your travels bring you...

Hanford, California
Reviewed 9 October 2015

It is a clean and comfortable hotel. The employees are very friendly and extremely helpful. The breakfast had a waffle maker, hot eggs and bacon, grapefruit, fruit, toast, oatmeal. It has a indoor pool, and hot tub. If we make it back to Flagstaff, we will definitely stay here. Close to the restaurants we had planned to go to on...

Review collected in partnership with Best Western
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Thank Chevy57PU
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your recent stay. I’m thrilled to hear you had such a great time staying with us while visiting Flagstaff. Our delicious breakfast buffet is a sure hit with many of our valued guests. We look forward to seeing you again the next time you are in the area, and until then-- enjoy the colorful autumn!...

North East England
Reviewed 8 October 2015

Spent a couple of nights here visiting nearby Sedona National Park, the hotel on the main road (old route 66) into Flagstaff is boarded by the main railway meaning there is some road/rail noise, although our room was towards the rear of the hotel so gave us no sleeping issues. An onsite breakfast room had a suitable array of choice...

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Helpful?
Thank Holsoholic
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for taking the time to write such a positive review about your recent stay with us. We always love to hear when we have hit the mark for exceptional service. We hope to see you again the next time you are in Flagstaff, and remember that the best rates are always found when booking directly with Best Western...

Yerington, Nv, United States
Reviewed 7 October 2015

We would not hesitate to stay again. Location was great. Close to freeway entrances. Room was very clean and comfortable. People were very friendly and helpful. Best breakfast of our trip. Room was located on ground level and was quiet.

Review collected in partnership with Best Western
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Helpful?
Thank Judy M
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for taking the time to tell us about your recent stay! I’m very pleased you had such a great time with us! Our delicious breakfast buffet is a sure hit with many of our guests and I’m happy you found it to your liking! Please come see us again the next time you’re in Flagstaff, and remember that...

Tournon-d'Agenais, France
Reviewed 5 October 2015 via mobile

The rooms at Best Western hotels appear to be consistently good and this was no exception. A decent-sized room, clean with a very comfortable bed and good linens/towels. I booked this hotel as it had a pool, which it, indeed, does. The pool is covered and right next to the parking and there was a huge shipping container parked alongside...

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Helpful?
Thank Julie S
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your seasoned review! I’m happy to hear you enjoyed a comfortable night’s rest with us along your travels! The trains do add a bit of character to the visit, and I’m glad to hear it was something you enjoyed. Also, our storage box is holding new carpet that is being installed. That shouldn’t be an...

Arizona
Reviewed 4 October 2015 via mobile

First time staying. Young ladies at check in were very friendly. Lobby was nice, parking convenient and our room was smaller but plenty spacious for the two of us. Room was clean and bed was comfortable. Yes you can hear the multiple trains but they did not wake us. Breakfast room was very nice and large. Breakfast selection was good....

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Helpful?
Thank trvlne1
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for choosing Best Western Pony Soldier for your family weekend! Our staff will be pleased to know you had such nice comments about them! I’m happy to hear you discovered as many guest do that the trains don’t tend to be bothersome. Please come see us again the next time you’re in Flagstaff, and until then-- happy travels!...

Indio, CA
Reviewed 3 October 2015

We stayed in this Motel 2 different nights. It was nice, clean, comfortable, and had a great breakfast. HOWEVER--When we left the hotel after our first night we left 2 nice jackets and my most favorite blouse behind. We went from Flagstaff to Durango, CO and much to our surprise the jackets were not with us. At first we thought...

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Helpful?
Thank Tamitha
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Wow-- thank you for taking the time to write such a positive review of your experience with us! I’m very glad we were able to locate your missing items and get them back to you! Shirley is a valued asset of our team here and will be pleased to know you had such great things to say about her! We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004-3936
Region: United States > Arizona > Flagstaff
Price Range: $120 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pony Soldier Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Pony Soldier Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room as far as possible from Route 66.”
 of 5 bubbles GlendaZ, 20 Mar 2017 | Read review
“Rooms on the ground floor can hear noise from upper floor room.”
 of 5 bubbles SherylGirl, 14 Mar 2017 | Read review
“the farther back from the train tracks the better.”
 of 5 bubbles bearscat, 12 Mar 2017 | Read review
“Room 132 has 2 bathrooms!”
 of 5 bubbles MMPJMH, 25 Feb 2017 | Read review
“Request to book a quiet room away from the main road.”
 of 5 bubbles 663anneliesem, 24 Jan 2017 | Read review
5 of 5