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Holiday Inn Express Flagstaff

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Holiday Inn Express Flagstaff
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636 Reviews from our TripAdvisor Community

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Showing 580: English reviews
St. George, Utah
Reviewed 31 July 2015

Late night and a long day brought me to Flagstaff late on a Wednesday night. Too tired to continue I agreed to $189 a night for a handicap room and a queen bed. Had a great view of the train tracks and freeway.

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Helpful?
Thank Jay P
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Thank you Jay P., We appreciate you taking the time to submit a review. Throughout the summer with all the tourists headed to the Grand Canyon, our rates do increase for our peak season. We hope that you were able to relax and rest after your long day. Unfortunately, the location of the hotel is between tracks and the highway...

Reviewed 24 July 2015

At festival pricing, we got a great value. Comfortable beds and pillows. Nice breakfast spread. Friendly staff. Pool and spa, clean and working. It is a little dated decor but the bathrooms have been updated. Worst thing - wifi connection was terrible. Best thing - men in kilts, lots of men in kilts! But only for that weekend.

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Helpful?
Thank Artacyn
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Thank you Artacyn, We appreciate your feedback on your stay with us. We are glad to hear you had a great time in Flagstaff for the Celtic Festival. Our hotel has been completely renovated and I have past your comment regarding the WiFi onto the department head. We hope to see you again for future visits. Best, Austin Russell Front...

Bermuda Dunes, California
Reviewed 21 July 2015

Not sure what more you can expect from a Holiday Inn Express. Rooms are, well - Holiday Inn. Staff is rude and seems put out. If it hadn't been so late at night traveling I would have kept on going. Overpriced for a 9 hour sleep over. Left an item there and they were not at all helpful in getting...

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3Thank Cheeks1994
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Cheeks1994, We appreciate your honest feedback. Your comments have been shared with our Management team. Safe travels, Austin Russell Front Office Manager

Rio Rancho, New Mexico
Reviewed 19 July 2015 via mobile

We stay here every time we are traveling. The staff is always very friendly and helpful. The rooms are clean but nothing remarkable. We have stayed at better and worse holiday inns. I like there are places to eat within walking distance, which is nice when u have been driving all day.

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Helpful?
Thank gina m
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Gina M., Thank you for providing feedback on your stay. We are glad to hear you are a frequent guest when travelling. We hope your experience with us only grows. See you Next Time, Austin Russell Front Office Manager

Ash Fork, Arizona
Reviewed 18 July 2015

For more than $200/night (July, 2015) I expected a lot more. The rooms are cramped. The decor is showing signs of wear. The closing edge of the wooden door of our room had a dent in it suggesting past application of a crow bar. Only one elevator seemed to be working, and people were complaining about the long wait times....

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2Thank charlesplatt
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Good Day Mr. Platt, My name is Austin Russell and I am the Front Office Manager of the Holiday Inn Express in Flagstaff. I apologize that you did not find your stay as satisfactory. I do not make any excuses for our shortcomings and take all comments very seriously to make all our guests feel happy and satisfied. Yes, our...

Reviewed 14 July 2015 via mobile

The hotel is small and clean great for something quick. The service is good, but I went with a some friends that didnt know english and they struggle trying to comunícate. Near by is a delicious restaurant.

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Helpful?
Thank Viviana V
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Viviana, Thank you for taking the time to provide feedback regarding your visit. We appreciate your honest remarks and are glad that you enjoyed your overall visit. We hope that you do think of us again for future travels! Best, Jordan Mauck Assistant General Manager

Chino Hills, California
Reviewed 11 July 2015

This is an older hotel, the rooms are noticeably smaller than other Holiday Inn Expresses. The walls are thin. The rooms have been redone with new wallpaper and decor. The air conditioning in our room leaked water onto the floor, which got the bottom of our suitcases wet and made my allergies act up. The hotel is close to the...

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Helpful?
Thank Carol H
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Carol H, Thank you for taking the time to respond with a review on your stay and our hotel. We are still working on little renovations to make our hotel feel new. We apologize for the inconvenience of the A/C Unit and have made that our number one priority in our maintenance department. We hope that you will consider us...

uk
Reviewed 11 July 2015

Room okay, but pool facilities shocking! Absolutely freezing water! It took me fifteen minutes to get my 11 year old son in the water, and he is a swimmer in a swim club! Whilst trying to coax him in I think I was in danger of getting hypothermia!! Shabby, run down facilities. Hot tub crumbling around sides, no bubbles, just...

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Helpful?
Thank lizziemartie
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

lizziemartie, Thank you for submitting a review on your stay with us. We are doing everything we can to update our older building. We apologize if it did not meet the standards of what you expect from an IHG branded property. Best, Austin Russell Front Office Manager

Prescott, Arizona
Reviewed 9 July 2015

Noisy door slamming by other guests. After falling to sleep early, at 1:20 A.M. was awakened by a continuous vehicle horn that lasted for 20 minutes. The vehicle was located below 2nd floor window. When the noise finally stopped, was not able to sleep the rest of the night. The free breakfast was great. The hotel staff was friendly. Will...

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Helpful?
Thank Larry H
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Larry H , Prescott, Arizona, We would like to thank you for choosing Holiday Inn Express - Flagstaff. We understand the importance of receiving a good night sleep. Unfortunately, it sounds like you received the opposite of just that. The noise experience that you had is extremely out of the ordinary and unfortunately happens to be one of those...

Reviewed 9 July 2015 via mobile

This hotel is a little older than a lot of Express but is very well kept. All the common area was spotless and I enjoyed the pool. The rooms were being updated when we were there. The rooms were a little small.the breakfast was standard Express breakfast.

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Helpful?
Thank Mark H
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Mark H, Thank you very much for taking the time to provide feedback regarding your visit. We are thankful to have been your resting spot as you were attending a wedding. We hope to see you again for future visits to beautiful Flagstaff. Best, Jordan Mauck Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 

Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Lane, Flagstaff, AZ 86004
Region: United States > Arizona > Flagstaff
Price Range: $143 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Flagstaff 2.5*
Number of rooms: 50
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Flagstaff staff and other travellers.
7 questions
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Knoxville, Tennessee
3 months ago
santa fe NM, United States
Pocahontas, Illinois
Phoenix, Arizona

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Questions? Get answers from Holiday Inn Express Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're looking for easy on/off the highway, food and gas -- this is the place!”
 of 5 bubbles 490peggyg, 3 Nov 2016 | Read review
“Our room was in the back not too noisy, did face street. Was mid way down hall.”
 of 5 bubbles Lenlog, 29 Sep 2016 | Read review
“Southside, odd numbered rooms don't face railroad or busy local road.”
 of 5 bubbles 150NightsPerYear, 25 Sep 2016 | Read review
“5th floor was very quiet.”
 of 5 bubbles sftbalcoach23, 25 Sep 2016 | Read review
“We were on the third floor on the back side of the hotel. We love the sound of trains, so it was fine for us.”
 of 5 bubbles 573nant, 3 Sep 2016 | Read review
5 of 5