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Holiday Inn Express Flagstaff

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Holiday Inn Express Flagstaff
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636 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Tonawanda
Reviewed 8 July 2015 via mobile

We used this hotel as a staging point for our trip northward toward the Grand Canyon and several destinations in Utah. It is easily reached off the interstate and has several restaurants and a Walmart nearby. We flew into Phoenix and arrived here in about 2 hours. Upon arrival I realized this hotel is professionally run and the staff is...

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Helpful?
Thank RScott20142014
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello RScott20142014, Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of cool pine country and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Best, Jordan Mauck Assistant General Manager

Payson, Arizona
Reviewed 5 July 2015

First let me say this isn't some resort or five star fancy pants property, I would best describe it as a "Travelers Hotel". The staff is quite courteous, the decor is pleasant, and the morning breakfast is excellent! Breakfast is more than cold cereal. They include eggs, bacon, ham, and sausage to boot! There's pancakes and a host of other...

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Helpful?
Thank AZ_Rep_Barton
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

AZ_Rep_Barton, Thank you so much for your kind review from your travels. We are very happy to hear you had a pleasant stay with us and look forward to any returning stays. It is great to know our hotel renovation has been a success! Take Care, Austin Russell Front Office Manager

Ponca City, Oklahoma
Reviewed 2 July 2015

Didn't have a reservation, but was able to get a room. Lobby was clean & staff was helpful & kind. Had to use only 1 elevator. The 2nd one was out of order. Long waits. I used the stairs several times to my room on the 4th floor. Remodeling. It wasn't too bad, but wasn't that great for the price....

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Thank jandk1
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

jank1, Thank you for your feedback on your stay here in Flagstaff. We apologize for the inconvenience of our elevator as we undergo final stages in our renovation and thank you for understanding. We hope to see you again! Best, Austin Russell Front Office Manager

Phoenix, Arizona
Reviewed 20 June 2015

Unless I get a deal on Priceline, Holiday Inm Express is our hotel of choice if it is available. This hotel was a bit pricey $180 but it was a special occasion so I booked it. It was a nice hotel but wifi didn't work at all. It was so slow my husband and I both reverted to our 3G...

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1Thank EHPhxAZ
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello EHPhxAZ, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that you experienced difficulties connecting to our complimentary internet. Please note that your concerns have been passed on to our management team to conduct more research on where the lapse occurred. We do hope you give...

Reviewed 20 June 2015 via mobile

I have tried 3 times to speak to Front Desk staff. Each time i have been the only person in line. Each time they have made me feel invisible for 10 minutes. I understand that they have other tasks but just look up, "We will be right with you sir." That would go a long way. After 10 minutes of...

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Helpful?
Thank Dan L
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Dan, Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally. Best, Jordan Mauck Assistant General Manager

Fredericksburg, Virginia
Reviewed 19 June 2015

My wife and I were looking for a place to stay one night on our way home from vacation. We looked at other places in the immediate vicinity, but HI Express was hands down the best option. (We actually checked in and immediately back out of another nearby hotel.) The hotel is very clean, secure, and comfortable. The staff was...

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2Thank J L
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Dear JL. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best, Jordan Mauck Assistant General Manager

Savannah, Georgia
Reviewed 18 June 2015

We had a pleasant stay here while we were touring around Northern Arizona. The rooms were nice and clean and the breakfast was good. I would suggest that they provide some additional lighting in the room though because it was difficult for my wife to get ready with the limited lighting.

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Thank eatdrinkandleisure
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello eatdrinkandleisure, Thank you for your review. I am glad to hear that overall your experience was positive. We appreciate your feedback regarding the in room lighting. This critical feedback will be passed along to our management and maintenance team. Thank you and look forward to seeing you soon. Best, Jordan Mauck Assistant General Manager

Garden Grove
Reviewed 17 June 2015

Stayed at the Holiday Inn Express June 10th in Flagstaff and as usual everything was great. The rooms are very clean and with all the extras. Top line TV, refrigerator, microwave and coffee, plus the free breakfast. The only negative part for me is that they changed to those little one cup at a time coffee makers. I prefer the...

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Helpful?
Thank Howard S
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Dear Howard, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I will be sure to share your comments regarding our coffee makers with our management team. I hope your next stay is just around the corner. Call us if there is anything we can help you with. Best, Jordan...

Washington, Utah
Reviewed 15 June 2015 via mobile

For the price, this hotel was great. Convenient location and very clean. For as many people that were in the breakfast area, it was well stocked. Only one down side, the pool was a little chilly, but the hot tub was great.

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Thank teddysmom1
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Dear teddysmom1, Thank you for taking the time to review your stay with us. I am very pleased to hear that all aspects regarding your your stay were pleasant. Do checkout our Facebook page for local events happening that you might be interested in. Looking forward to seeing you again soon. Best, Jordan Mauck Assistant General Manager

Sharpsburg, Georgia
Reviewed 10 June 2015

This was a nice, clean hotel in a good area with shops & restaurants nearby. It was a good location for us to stay after going through Sedona and making our way to the Grand Canyon (about 1hr 20 min to the Grand Canyon). My kids enjoyed the pool, I appreciated the business center, and the breakfast was good. I...

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Helpful?
Thank ckedgar
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello ckedgar, I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon. Best, Jordan Mauck Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 

Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Lane, Flagstaff, AZ 86004
Region: United States > Arizona > Flagstaff
Price Range: $143 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Flagstaff 2.5*
Number of rooms: 50
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Flagstaff staff and other travellers.
7 questions
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Knoxville, Tennessee
3 months ago
santa fe NM, United States
Pocahontas, Illinois
Phoenix, Arizona

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Questions? Get answers from Holiday Inn Express Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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