Aiden By Best Western Flagstaff

Aiden By Best Western Flagstaff

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About

4.5
#2 of 63 hotels in Flagstaff
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Flagstaff,AZ, the Aiden By Best Western Flagstaff is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Bowling offsite
Kids stay free
Parking
Wifi
Hot bath
Pool with view
Outdoor pool
Heated pool
Fence around pool
Yoga room
Coffee shop
Breakfast available
Happy hour
Patio
Photo copier / fax In business centre
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

2000 S Milton Rd, Flagstaff, AZ 86001-6314
4.5
4.5 of 5 bubbles198 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Aiden By Best Western Flagstaff draws guests in with its spotless rooms and chic atmosphere, receiving accolades for both its cleanliness and modern vibe. While the central location near NAU is a hit among many travelers, others occasionally struggle to find the hotel. The comfortable and well-appointed rooms are a highlight, although noise and space limitations have been noted. Despite the warm praise for the friendly service and inviting communal spaces, some guests consider the hotel's pricing steep, especially with the absence of complimentary breakfast and extra charges for certain amenities.
Location
Central
Atmosphere
Chic
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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Detailed Reviews
T C wrote a review Sep 2023
2 contributions
4.0 of 5 bubbles
The room was clean but only 1 body washed to be used between 2 people showering and handwashing was not enough. The room was also very very loud (thin walls). My husband was also bummed when he went to order breakfast and 1 lady told him and pastry and coffee for the deal and then when he went to pay she said no only black coffee/bagels/muffins are included but it was to late for him to reorder so he paid more then he was expecting.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Sep 15, 2023
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Aiden in Flagstaff. I appreciate your input, and I apologize for the inconveniences you experienced during your stay. I will address the issues with the cleanliness of the room and ensure that we provide an adequate supply of body wash for our guests in the future. Additionally, I will investigate the breakfast confusion and ensure that our staff provides accurate information to prevent any misunderstandings in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Sincerely, Sara General Manager, Aiden Flagstaff
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miranda t wrote a review Sep 2023
1 contribution
5.0 of 5 bubbles
My recent stay at a hotel in Flagstaff, Arizona, was nothing short of exceptional. This establishment boasts the perfect location and impeccable cleanliness that made my trip truly memorable.

First and foremost, the location couldn't be better. Situated in the heart of Flagstaff, this hotel provided easy access to the city's top attractions, restaurants, and shops. Whether I wanted to explore downtown or embark on outdoor adventures in the surrounding areas, everything was just a stone's throw away. The convenience of this location was a game-changer for my trip.

Now, let's talk about cleanliness. The hotel's commitment to maintaining a pristine environment was evident from the moment I entered. My room was spotless, and it smelled fresh and inviting. Housekeeping consistently exceeded my expectations, ensuring that every corner was thoroughly cleaned and sanitized. It's rare to find such dedication to cleanliness, and it greatly contributed to my peace of mind during my stay.

In addition to the perfect location and exceptional cleanliness, the staff were incredibly accommodating and friendly. They were always ready to assist with any request and provided valuable local insights.

If you're planning a visit to Flagstaff and value both a prime location and a meticulously clean environment, I wholeheartedly recommend this hotel. It offers the best of both worlds and made my trip to Flagstaff truly unforgettable. I'll definitely be returning on my next visit!
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Sep 5, 2023
Dear mirndat395, As the General Manager of Aiden in Flagstaff, I'm thrilled to hear about your exceptional stay at our hotel. Your kind words regarding our prime location, impeccable cleanliness, and friendly staff are greatly appreciated. We're delighted to have contributed to making your trip memorable. We look forward to welcoming you back on your next visit to Flagstaff! Warm regards, Sara General Manager, Aiden Flagstaff
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Heathyr N wrote a review Oct 2023
Wilsonville, Oregon13 contributions2 helpful votes
+1
5.0 of 5 bubbles
This is hands down one of the best traveling hotels we have stayed at! The rooms are clean, beds comfortable, multiple pillows with varying firmness. Bathroom had sink separate from shower and toilet so one could get ready while other is showing. Room has tons of outlets and usb ports, large smart tv, keurig with high end k cups, quiet ac unit, blackout shades and really nice decor/wallpaper. Bathroom had vanity lights around mirror, hair dryer, plenty of towels and nice smelling products. Built in spots to set your luggage on was also so nice to have! Plenty of space in room to not feel crowded.

Staff… so friendly and recommended great local spot for dinner. Common area clean and fun seating with charging stations throughout. Bar in the evening offered local beer on tap, higher end cocktails. Breakfast in the morning not included but had a wide variety of food/drinks and an espresso bar. Fresh lemon diffused water station set up for guests in lobby.

Outdoor area we didn’t get to use as we were in and out… but gorgeous outdoor pool with flagstone surround. Tons of nice outdoor seating/couches. Fire pits under cover and around property. Giant Connect 4 and cornhole. Heaters under covered patio with seating for many.
Gym was one of the best. Clean, had 2 sets of free weights up to 25lbs and another set up to 50 lbs. 2 benches, bands, yoga area, 2 treadmills, 2 elliptical, 2 bikes with large windows views to surrounding hills. All equipment was brand new and well cleaned. Towels, wipes and water filling station in gym.

We always stay at another brand to earn points when traveling.., however we will now seek out the Aiden by Best Western brand after this experience. Nice work staff and management at Aiden Flagstaff!!!
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Oct 26, 2023
Thank you for this amazing review! We're delighted to hear that you had an exceptional stay at Aiden Flagstaff. Your kind words about our rooms, amenities, and friendly staff truly energize us. We're thrilled you enjoyed the clean, well-equipped gym, outdoor area, and all the little details that make your stay memorable. We can't wait to welcome you back, and we're honored to have you as a fan of Aiden by Best Western. Safe travels!
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Doug G wrote a review Nov 2023
Phoenix, Arizona133 contributions92 helpful votes
4.0 of 5 bubbles
This hotel has been in the process of opening for several years now, and it's nice to finally have a better Best Western option in Flagstaff. Check in was awkward and long, but the staff members were friendly. Our room was cute, clean, and had a big TV. The bathroom was tiny, however. The only problem with our room was that it was about 10 feet from the front desk (behind it, actually), and we heard voices and noise coming through the door at all hours. No free breakfast - looked like you could buy a reheated breakfast sandwich for $5 at the bar. Yum. You're almost guaranteed to miss the entrance on your first go-around, so good luck. I would only stay here again if they lowered their rates or I had enough BW points to stay for free. There are better choices in town for the same or less $$.
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Date of stay: November 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Nov 13, 2023
We appreciate your patience during our hotel's opening process and your kind words about the friendliness of our staff. It's fantastic to hear that you found your room cute, clean, and enjoyed the big TV. We apologize for the inconvenience of the room's proximity to the front desk and any disturbances you experienced. We take your feedback seriously and will explore ways to minimize such disturbances in the future. Regarding breakfast, we understand your preference for complimentary offerings, and we'll consider guest feedback when reviewing our services. We're committed to providing value for our guests, and we appreciate your thoughts on pricing. We continually assess our rates to ensure they align with the quality and amenities we offer. Thank you for your candid review, and we hope to have the opportunity to serve you again with an even more enjoyable experience in the future.
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Gary G wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
It was an updated Best Western with very clean, newly looking hotel. My only complaint was the free breakfast you had to pay. But it was a total better than the free breakfast offered and the room seemed cheaper than other BW probably because they didn’t charge extra for free breakfast. Honestly, I’d rather have it that way than being charged extra
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Date of stay: November 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Dec 17, 2023
Thank you for choosing to stay with us and for your positive remarks about our clean and updated hotel. We're delighted to hear you appreciated the value we offer, even without a complimentary breakfast. We understand your preference for a lower room rate without an additional charge for breakfast and are pleased that you found our approach more appealing. Your feedback is valuable, and we look forward to the opportunity to welcome you back for another enjoyable stay.
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Tim A T wrote a review Sep 2023
Augusta, Georgia2 contributions
5.0 of 5 bubbles
Excellent best hotel experience all around I have ever had the staff is awesome. They really care snd you can tell they really enjoy providing a great customer experience. They have a bar area with draft beer snd places to eat. You can walk to the best pizza place and several other things to eat and snak they also have food at the bar. If you want a place to stay in Flagstaff this is it heads above the other hotels even the higher end ones based on price.
The Mgr was awesome and the front desk too.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Only place to stay in Flagstaff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Sep 5, 2023
Dear Slvgolf123, As the General Manager of Aiden in Flagstaff, I'm thrilled to hear that you had an excellent experience at our hotel. Our dedicated staff takes pride in providing top-notch service, and it's wonderful to know that you felt their genuine care and enthusiasm for ensuring a great customer experience. Our bar area with draft beer and dining options, along with the convenient proximity to local eateries, is always a plus for our guests. We appreciate your kind words about our management team and front desk staff. Thank you for choosing Aiden in Flagstaff. We look forward to welcoming you back in the future! Warm regards, Sara General Manager, Aiden Flagstaff
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Ben R wrote a review Sep 2023
1 contribution
5.0 of 5 bubbles
If you're planning a visit to Northern Arizona University (NAU) in Flagstaff, I wholeheartedly recommend staying at this wonderful hotel. My recent stay here was exceptional, and it's the perfect choice for anyone visiting NAU.

First and foremost, the hotel's proximity to NAU is a significant advantage. It's just a short drive away from the university campus, making it incredibly convenient for students, parents, or anyone attending events at NAU. This convenience alone sets it apart from other accommodations in the area.

The hotel itself is a gem. The rooms are spacious, tastefully decorated, and equipped with all the modern amenities you could need for a comfortable stay. I was impressed by the cleanliness and attention to detail throughout the property, ensuring a relaxing and enjoyable experience.

One of the standout features of this hotel is its friendly and attentive staff. They genuinely care about making your stay memorable and are always ready to assist with any inquiries or special requests. Their local knowledge was particularly valuable in helping me navigate the area.

Whether you're in Flagstaff for a campus tour, a graduation ceremony, or any other NAU-related activity, this hotel is the perfect home away from home. Its unbeatable location, comfortable accommodations, and exceptional service make it the top choice for NAU visitors. I will definitely be returning on my next trip to Flagstaff!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Sep 5, 2023
Dear S2101JTbenr, As the General Manager of Aiden in Flagstaff, I'm thrilled to receive such a glowing review from our recent guest. We take great pride in providing excellent service and accommodations to NAU visitors, and it's wonderful to hear that our efforts have made a positive impression. Our proximity to NAU is indeed a valuable asset, and I'm delighted that it contributed to a convenient and enjoyable stay for our guest. Our team works hard to maintain the cleanliness and comfort of our rooms, and we appreciate the recognition for their efforts. Thank you for your kind words about our friendly and attentive staff. We strive to create a welcoming atmosphere, and it's gratifying to know that our team's dedication made a difference during your stay. We look forward to welcoming you back on your next trip to Flagstaff. Your continued support is greatly appreciated. Warm regards, Sara General Manager
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momof2hard2please wrote a review Feb 2024
Syosset, New York42 contributions32 helpful votes
1.0 of 5 bubbles
My husband and I were making a tour through the southwest and stayed at numerous Best Western properties throughout the states of Arizona and new mexico. Although each property has its own little quirks or traits, we were excited to stay in this one which describes itself is so much chic. If she is the definition of minimalist to the point that it was not serviceable for the guests than the definition is correct. There is no closet in the room. Rather there are two hooks holding a total of three hangers. There is only one draw in the entire room for you to store any sort of clothing. It's two cabinets shown under the desk in photographs of the room has the microwave and the refrigerator. So therefore the room is not set up in any way where one can unpack for more than one night. Although we were aware that breakfast was not included unlike all other Best Western properties, they advised that there was a coffee shop where you could get breakfast. The coffee shop was a plastic case that held what could only be described as Jimmy Dean Frozen breakfast sandwiches and pastries of unknown origin. The Apple pastry was $6.50 on the Jimmy Dean sandwich was $4. Considering there was a beautiful lobby area there is no excuse for them to not have at least a minimal complimentary breakfast. To be overcharged for such food that you can purchase in the Walmart down the road and put in the freezer for yourself to make for breakfast is ridiculous.
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Review collected in partnership with Best Western
Date of stay: February 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Agency / Consultant at Aiden By Best Western Flagstaff
Responded Feb 25, 2024
Dear momof2hard2please, Thank you for taking the time to share your feedback with us. We genuinely value all guest input as it helps us identify areas for improvement. We apologize that your experience at our property did not meet your expectations during your tour through the southwest. We regret that our room setup, particularly the lack of storage space, did not provide the convenience and comfort you were anticipating. Your comments regarding the minimalistic design have been duly noted, and we will explore ways to enhance the functionality of our rooms for the convenience of our guests, especially those staying for multiple nights. Regarding breakfast options, we apologize for any disappointment caused by the offerings at our coffee shop. We understand the importance of providing a satisfying breakfast experience, and we will review our current offerings to ensure they align with the expectations of our guests. Your feedback regarding the pricing and selection has been shared with our management team for further consideration. We hope for the opportunity to welcome you back in the future to showcase the improvements we have implemented based on your valuable feedback.
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hamlin11 wrote a review Oct 2023
Moreno Valley, California8 contributions3 helpful votes
5.0 of 5 bubbles
Aiden apparently is a new sub-brand of Best Western. This location is a remodeled location and has the usual pool, gym, nice rooms and great customer service. It also includes a heated seating area outside by the pool, 2 gas fire pits, outdoor games like Jenga and Cornhole. It also has a small bar area in the lobby where food is served for breakfast at an additional cost. Nice location close to downtown and NAU. Seek out the rear parking area if the front is full. It's a bit hard to find as is the driveway to the hotel. It's just south of the sign on the main street.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Close to NAU, downtown Flagstaff, tons of restaurants, Target and Starbucks!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Gant, General Manager at Aiden By Best Western Flagstaff
Responded Oct 26, 2023
Thank you for your glowing review of Aiden, our exciting new sub-brand within the Best Western family! We're delighted to offer modern amenities, great service, and an inviting outdoor space with games and fire pits. Our convenient location near downtown and NAU is a plus. If the front parking is full, don't worry—seek out the rear parking area. We appreciate your feedback and look forward to welcoming you again soon.
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Dawn W wrote a review Jan 2024
Portland, Oregon67 contributions83 helpful votes
5.0 of 5 bubbles
The hotel was very nice and mostly clean. My only complaint is that I found several long black coarse hairs in the shower. Either the cleaning people did not clean the shower or an employee went into the room and used the shower. Other than that, the room was very clean.
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Agency / Consultant at Aiden By Best Western Flagstaff
Responded Jan 31, 2024
Hi dawnandkelly16, Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our hotel very nice and mostly clean, and we appreciate your kind words about the overall cleanliness of the room. However, we sincerely apologize for the inconvenience you experienced with the cleanliness of the shower. We will be addressing this issue with our housekeeping team to ensure thorough inspections and cleaning processes are in place to prevent such oversights in the future. Your comfort and satisfaction are our top priorities, and we appreciate your understanding as we work to make improvements based on your feedback. We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience in the future.
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1Daisy2000 wrote a tip Jun 10
Laguna Beach, California68 contributions93 helpful votes
5.0 of 5 bubbles
"Ask about closet/drawer space if that is important; the rooms vary."
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Katie T wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Walls are not sound proof and it’s a fairly busy location, so maybe not the best spot for someone trying to catch some serious z’s"
Read full review
Diane R wrote a tip Apr 2024
Ramona, California17 contributions7 helpful votes
5.0 of 5 bubbles
"Parking entrance was a little confusing 😕 but staff was very helpful in guiding us through. "
Read full review
Compass03458000621 wrote a tip Apr 2024
1 contribution
4.0 of 5 bubbles
"Not PET Friendly! Only Service Animals "
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Sherpa57708017245 wrote a tip Apr 2024
Church Rock, New Mexico1 contribution
5.0 of 5 bubbles
"Finding the entrance to the front lobby was rather difficult. Minimum parking space when full house"
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PRICE RANGE
C$158 - C$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn university hotel flagstaff, quality inn flagstaff, flagstaff quality inn
FORMERLY KNOWN AS
Quality Inn I-40 & I-17
LOCATION
United StatesArizonaFlagstaff
NUMBER OF ROOMS
96
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Aiden By Best Western Flagstaff - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Aiden By Best Western Flagstaff
Which popular attractions are close to Aiden By Best Western Flagstaff?
Nearby attractions include Riordan Mansion State Historic Park (0.9 km), Northern Arizona University (0.9 km), and Bookmans Entertainment Exchange (0.7 km).
What are some of the property amenities at Aiden By Best Western Flagstaff?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Aiden By Best Western Flagstaff?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aiden By Best Western Flagstaff?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Aiden By Best Western Flagstaff?
Yes, free parking is available to guests.
What are some restaurants close to Aiden By Best Western Flagstaff?
Conveniently located restaurants include Delhi Palace cuisine of india, Coco's Bakery Restaurant, and Nimarco's Pizza West.
Are there opportunities to exercise at Aiden By Best Western Flagstaff?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Are any cleaning services offered at Aiden By Best Western Flagstaff?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Aiden By Best Western Flagstaff?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Aiden By Best Western Flagstaff?
Many travellers enjoy visiting Riordan Mansion State Historic Park (0.9 km), Historic Downtown and Railroad District (2.4 km), and Pioneer Museum (4.9 km).
Is Aiden By Best Western Flagstaff accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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