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Being retired we travel extensively but this is the worst experience ever. Upon checking in had to wait almost 10 minutes while the girl at the front desk was plucking her eyebrows, went to room which was not clean and had a musty smell, the...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 4 May 2017
We're glad that you feel comfortable sharing your concerns with us. We believe that first impressions are extremely important, and are deeply distressed by the check-in experience you described. We'll be discussing this with the staff member who checked you in. From what you've written,...More
Spent two nights here. Rooms older but clean, nice size, and ok furnishings. No elevator might be problem for older people. Hot breakfast had nice selection, constantly replennished very adequate. Staff helpful and friendly.More
Thank rick w
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 18 April 2017
Thank you for staying at the Quality Inn and for taking the time to give us your feedback. We work hard to keep our rooms clean and updated with comfortable furnishings. We also pride ourselves on offering a top-notch breakfast, so it's great...More
I usually am not harsh on my hotel reviews, but you need to know this going in: it was cheaper, but I didn't expect this. This is an older hotel badly in need of updating. Carpeting in hallways is disgustingly filthy. I was glad I...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 14 April 2017
Thank you for taking the time to offer this valuable feedback. We are glad that you enjoyed a good night's rest in one of our clean and comfortable beds. However, we are disappointed to learn that other aspects of your stay were not as pleasing....More
We have been traveling across the USA and have been staying primarily in Quality Inns.
I did not read the TA reviews; I should have.
The lobby is fine except that broken door is still broken!
The halls are grungy.
The room is surface clean,but...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 13 April 2017
We hope that you are enjoying your travels and appreciate that Quality Inn has been your go to for overnight accommodations. We are pleased that you found that the bed here at Quality Inn I-40 & I-17 is clean and comfortable. Thank you for taking...More
It's too bad that some travelers had a bad experience at this hotel, we found it to be fairly nice. The rooms were average, but clean and comfortable. We were only there for one night. The parking lot is big and adequate. The breakfast is...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 12 April 2017
Thank you so much for your feedback! We are pleased to hear that you found our accommodations comfortable and that you enjoyed having breakfast while taking in the impressive views from our dining area. Hopefully, your next visit with us will be for longer than...More
US$74 - US$159 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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