DoubleTree by Hilton Hotel Flagstaff

DoubleTree by Hilton Hotel Flagstaff

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Room & Suite (120)
DoubleTree by Hilton Hotel Flagstaff
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About

4.0
#14 of 63 hotels in Flagstaff
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Be welcomed by our friendly staff with a warm chocolate chip cookie when you check in to the elegant DoubleTree by Hilton Hotel Flagstaff. Located near charming downtown Flagstaff, AZ, just seven miles from Flagstaff Pulliam Airport, the hotel offers easy access to shops, restaurants and Arizona attractions, including golf courses, hiking trails, historical monuments and spectacular natural wonders. Marvel at the awe inspiring Grand Canyon and the Petrified Forest National Park, visit the Native American Ruins at Wupatki National Monument or take to the slopes of Arizona Snowbowl, just 15 minutes away. All of the spacious guest rooms at this Flagstaff hotel feature complimentary WiFi, an HDTV and a luxurious, Serta Perfect Sleeper bed. Luxurious executive guest rooms and suites are also available: perfect for families or longer stays.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Skiing
Business Centre with Internet Access
Parking
Wifi
Paid internet
Hot bath
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Fishing
Walking tours
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

1175 West Route 66, Flagstaff, AZ 86001-6213
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Flagstaff Pulliam Airport
4.0
4.0 of 5 bubbles2,081 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The DoubleTree by Hilton Hotel Flagstaff garners appreciation for its attentive service and friendly staff, with many guests enjoying the cozy, ski-lodge-like atmosphere and tastefully furnished accommodations. While the clean and well-maintained rooms are praised, some guests have remarked on the need for updates and have mentioned noisy appliances. The hotel's amenities, including on-site dining and a lobby fireplace, are well-received, yet travelers caution that the value may not match the price due to high rates and inconsistencies.
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Efficient
Amenities
Satisfactory

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2,081Reviews26Q+A100Room tips
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Detailed Reviews
LF2020 wrote a review Jan 2024
Tulsa, Oklahoma171 contributions24 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Great staff, great Bed, Great Shower, Great hotel! Oh! And the cookies are delicious!

The staff were helpful & welcoming. The bed was comfortable. The last time I had a shower at a hotel with that kind of GREAT water pressure was, well, NEVER! What an absolute pleasant surprise and just a great place to stay!
We did not try the onsite restaurant, but it looks very nice.
It is also very close to many amenities!
We would stay here again!
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ServiceExpernce, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Feb 5, 2024
So glad you enjoyed your stay with us LF2020. Thank you for sharirng your experience with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2Weevils wrote a review Aug 2021
San Diego, California167 contributions70 helpful votes
4.0 of 5 bubbles
A good overnight stay with friendly staff and a clean room that was quiet. A comfortable king size bed, an adequate mini coffee maker dispensing into paper cups and an armchair in need of new cushions. Coffee is also available in the lobby in the morning and appeared to be complimentary.

Breakfast is no longer included but if you are a Hilton Honors member the hotel credits you $12 per person per day towards any meal you purchase at the hotel. If you spend more, you pay the difference when you check out.

The breakfast menu was basic but pricey - you can't get breakfast plus tax and tip for $12 per person and the food was mediocre. The breakfast burrito was small for the price but the pancakes were fine. I guess they've found another way to generate more income from their guests as you can easily pay anywhere from $15 on up per person for breakfast, plus tax and tip.

The location is good - not too far from the main freeway, close to a number of restaurants and other businesses, yet set back away from street noise. This was a good overnight stay, would stay here again if in the area but next time would get breakfast elsewhere.
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Date of stay: July 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ServiceExpernce, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Aug 30, 2021
We appreciate your recommendation and review. Sharing with our Director of Food & Beverage to look for opportunities to improve services and offerings in our restaurant to best meet the needs of our guests.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Barandal wrote a review Jul 2020
Phoenix, Arizona8 contributions2 helpful votes
3.0 of 5 bubbles
I love this location and the rooms are nice and clean. Our room was freshly cleaned and sanitized. We were close to many attractions . My only issue is the amount of dogs in and on the premises. I don’t hate animals and I understand people need places to stay with pets . I do not understand the reasoning for so many dogs in the lobby , parking lot and in bar area. Pet owners should be encouraged to use pet area and if they don’t, charge them a cleanup charge. Dogs that are not certified trained service animals should not be allowed to roam freely. Guests should be respectful and keep pets on a leash . Hu
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Services, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Jul 27, 2020
Hi Barandal, thank you for the note. First, we are so pleased you found our new CleanStay standards met your expectations and your room was cleaned and sanitized. Next, though we do allow pets, they must be leased (even service animal must be leashed ). Also, there are specific locations pets are NOT allowed including: pool, fitness room, sauna, lounge, and restaurants (unless they are a service animal). We do our best to balance the needs of guests with pets and those without. We will review the policies as well with our front desk team so that they can communicate more effectively with the pet owners to ensure the policies are enforced. Thank you for bringing your concern to our attention.
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Julie F wrote a review Jul 2020
Tucson, Arizona4 contributions
2.0 of 5 bubbles
I booked our room directly through Hilton website as I try to do and got a decent rate. We checked in without any issues. After being in our room (sealed with sticker on door to ensure room was "sanitized") for one day, we found a wedding band under the edge of a side table as well as finding cherry tomatoes under the edge of the sofa bed which were days old as they were already starting to shrivel up. We contacted the front desk who stated someone would clean the room. As we were leaving the next morning to go on a hike, the housekeeping staff inquired what room we were in as we passed her in the hall. We just assumed she was going to clean the room. WE WERE WRONG!!! Upon our return to the room later that day, nothing had been done to the room.....it was just as we left it that morning. Again the front desk was notified but nothing occurred. We also ordered room service and received kids pizza with a crust that was too tough to eat and extremely well done chicken nuggets. We ordered a breakfast burrito to go which was good. Stick to the breakfast menu only and find lunch/dinner food elsewhere.
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Date of stay: July 2020
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Services, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Jul 27, 2020
Please accept our apologies that your room was not cleaned to meet our CleanStay standard and that your request went unanswered. There is no excuse. It's unacceptable. Please know that we do take your comments seriously and we are in the process of reviewing them with our Housekeeping Team and Management. Your review will be a part of the solution and retraining of our team. We thank you for bringing your concerns to our attention and allowing us the opportunity to resolve them. We are dedicated to providing a clean, sanitized and comfortable experience for our guests with service that exceeds expectations.
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galuton wrote a review Dec 2022
Montrose, California1 contribution1 helpful vote
3.0 of 5 bubbles
The women at the front desk checking in my family was very frustrated with her job and made it clear. When asked about pets, breakfast and parking she said it was not her problem and we could speak to HR.

The elevator has apparently been broken for months with no sign of it being repaired. Housekeepers and maintenance workers are always in the one working elevator with their carts and equipment.

As a Gold member, I chose to stay at the DoubleTree because of the daily room credit. The hotel reception and manager both said they do not honor that benefit despite it being listed on the site at time of booking. When shown the benefits, the manager said this happens often with guests and he provided meal certificates in the value of the room credit. At the restaurant, the staff said it is commonplace for the manager to provide meal comps in place of the room credit when members say something. I found this extremely deceptive since he admitted to being aware of the practice but having no problem cheating guests of their benefits until called on it.

This was my third and likely final time staying at this property on my family's annual trip to Flagstaff. Despite the kindness shown by many of the other staff, I cannot stay at or recommend this property.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ServiceExpernce, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Jan 17, 2023
We'd like to humbly apologize for the interaction at the Front Desk. We have followed up with the Front Office Manager and confirmed that the agent that addressed you is no longer working with the hotel. We are following up with our Food & Beverage and General Managers and will follow up with you per the contact information on your reservation. Thank you for your patience as we address the issues you brought to our attention.
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Valleygrl359 wrote a review Mar 2021
Orlando, Florida50 contributions45 helpful votes
5.0 of 5 bubbles
The hotel room and common areas were surprisingly modern, clean, pleasant, and well-maintained compared to many other hotels we've visited in a similar price range. Hilton Gold guests were recognized with the breakfast benefit, which was delivered excellently through the food and service provided in the downstairs restaurant. We would definitely recommend this property to those in the Flagstaff area.
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Date of stay: March 2021
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ServiceExpernce, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Mar 25, 2021
We appreciate the recommendation and look forward to your next visit.
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Blimey2010 wrote a review Jul 2021
Houston, Texas425 contributions54 helpful votes
4.0 of 5 bubbles
We had an overnight at this hotel and the staff were very nice and accommodating. I asked for the location of their EV charging and the lady offered to give us rooms closer to the charging area before I even requested. Charging is free and they have 2 Tesla destination chargers and one GE charger. They have 2 restaurants, one Japanese and the other American. Rooms were nice and the shower head is nice.

Will stay again!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ServiceExpernce, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Jul 14, 2021
We appreciate the feedback and are pleased you found our EV Charging convenient!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TEH9902 wrote a review Dec 2020
45 contributions14 helpful votes
1.0 of 5 bubbles
The DoubleTree in Flagstaff was our choice because we expected them to be the cleanest and expected that they would adhere to appropriate COVID-19 protocols.

However, before going to bed we noticed that our bed linens and comforter were stained and dirty. So we weren’t even sure if any other corners were cut there as well. I’m disappointed that this even happened.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ServiceExpernce, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Dec 3, 2020
Thank you for your feedback TEH9902. We'll be contacting you ASAP as we DO have very strict standards of cleanliness, and if there was any issue we want to ensure it is resolved not only for your, but for our future guests as well.
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Francine H wrote a review Jan 2020
Chinle, Arizona1 contribution
1.0 of 5 bubbles
My stay at this hotel was disgusting!! My room was located on the south wing from the main hotel in the corner next to the stairs and emergency exit- very loud because this was an entrance to the building. Primarily, I was not happy with my stay because the room showed signs of water damage in the ceiling, the smell of mold came thru the vent when the heater would come on. The carpet was so visibly dirty, i could smell dirt and feet when I layed down to rest. It became so intolerable that i requested another room hoping they would give me a room at another area but instead they gave me room down the hall, which was not any better. What happened to health inspections, does this hotel ever get inspected? Never will i ever stay there again.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Hotel Flagstaff
Responded Jan 12, 2020
Dear Francine H, Thank you for taking the time to share your review. It truly disappoints us to hear your stay did not go as smoothly as we had intended. We only want the best for our valued guests and members, and clearly we missed the mark this time. We've shared the key points you highlighted with our team to use as training tools and step up our service delivery. We will continue to focus our efforts, and we hope the next time you are in the area you will allow us a second chance to deliver the stay you deserve.
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Voyage653734 wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
We stayed here 4 times in the last 8 months There are plenty of choices for hotels in Flagstaff but we wouldn’t consider staying anywhere else.The staff and the commitment to making our stay feel safe and cared for is great. Its not a cookie cutter, no toilet paper scratchy towel and sheets hotel. There are bathrobes, real glasses, clean non moldy showers, ac that doesnt wake you up all night long and doors that fit the molding of the door jam. I could go on. The name Hilton means something. the rates went up during the summer but we didnt even consider looking elsewhere.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel ServiceExpernce, Other at DoubleTree by Hilton Hotel Flagstaff
Responded Jul 14, 2021
Thank you for continuing to choose DoubleTree Flagstaff when you visit the area. We do know you have a choice of hotels in the area and truly appreciate that you choose DoubleTree by Hilton.
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Answer from DoverJungleboy
Dover, Tennessee368 contributions221 helpful votes
The hotel has an excellent breakfast menu. Prices range from about $10 to $15. Includes pancakes, eggs, meats, fruit, etc. Hint - get your coffee from the lobby.
Huntington Beach, California71 contributions1 helpful vote
Hi Jeri V -- lots of questions! We have 17 suites, including 15 Junior Suites, one Presidential and one King Deluxe. All of the information on our meeting and banquet space can be found on our website on the Events page including capacities of each Unfortunately, we aren't allowed to post links in our answers here. We work with each client to address their specific A/V needs based on the event. Max seating at our Woodlands is 130. Hope that answers your questions!
Huntington Beach, California71 contributions1 helpful vote
Sunbeam Steam Iron... though some of the hotels may have something different. Hope that helps!
Huntington Beach, California71 contributions1 helpful vote
Hi William F.. so sorry this is not typically the platform we use to give confirmations... we do hope you enjoyed your stay earlier this month.
Alex asked a question May 2021
Norfolk, Virginia
Does the1 King Presidential Suite includes a microwave?
Huntington Beach, California71 contributions1 helpful vote
hi - we have microwaves available upon request that we can deliver to your room. If you'd like to message us with the name and date of arrival we can do that for you
wingsoftimothy wrote a tip May 2024
UK10 contributions9 helpful votes
1.0 of 5 bubbles
"Don’t bother they are happy to take your money and offer the worse service and rooms in return Our anniversary is ruined"
Read full review
Steve698 wrote a tip Apr 2024
Atlanta, Georgia42 contributions42 helpful votes
5.0 of 5 bubbles
"Plenty of outside free parking."
Read full review
MarkV25 wrote a tip Mar 2024
Phoenix, Arizona133 contributions92 helpful votes
5.0 of 5 bubbles
"Happy hour at the hotel lobby bar."
Read full review
Carrie B wrote a tip Feb 2024
New Brunswick, New Jersey3 contributions6 helpful votes
1.0 of 5 bubbles
"BE CAREFUL if you need to cancel ! Call the hotel to confirm they received it from the third party website. "
Read full review
Jan wrote a tip Dec 2023
New Mexico13 contributions8 helpful votes
5.0 of 5 bubbles
"The fireplace is warm and cozy to sit near after a long drive. Grab a warm cup of fresh coffee and relax in the lobby."
Read full review
Not the right property for you?
There are more places to choose from in the Flagstaff area.
PRICE RANGE
C$185 - C$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson flagstaff, flagstaff radisson
FORMERLY KNOWN AS
Woodlands Hotel
LOCATION
United StatesArizonaFlagstaff
NUMBER OF ROOMS
183
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DoubleTree by Hilton Hotel Flagstaff - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about DoubleTree by Hilton Hotel Flagstaff
Which popular attractions are close to DoubleTree by Hilton Hotel Flagstaff?
Nearby attractions include Ross Dress for Less (0.2 km) and Runway Fashion Exchange (0.5 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Flagstaff?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Flagstaff?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Flagstaff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Flagstaff?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Flagstaff?
Conveniently located restaurants include Sakura Sushi & Teppanyaki, Tiki Grill, and Los Altenos.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Flagstaff?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Hotel Flagstaff offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Flagstaff?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to DoubleTree by Hilton Hotel Flagstaff?
Many travellers enjoy visiting Riordan Mansion State Historic Park (0.7 km), Historic Downtown and Railroad District (2.0 km), and Pioneer Museum (4.1 km).
Does DoubleTree by Hilton Hotel Flagstaff have any great views?
Yes, guests often enjoy the mountain view available here.
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