Clean rooms and good housekeeping kept our beds made and replenished on towels. Highly recommend staying here if you are traveling around the Flagstaff area. The best part about your arrival is getting the warm walnut chocolate chip cookie! Huge fan of Double Tree by Hilton from now on after staying at a few, they are just a great stay for a great price!
Stayed a couple of nights in late October. There was a package deal going on at the time that included 2 drinks per night as well as breakfast each morning. It was a good deal and was only a few dollars more than the regular room rate. Certainly worth it. I entered the lobby and was the only person there so was waited on immediately. The front desk clerk was very nice and attentive. Thanked me for being a Hilton Gold, gave me all the goodies from the package I booked with. We asked for the cookies and received those too. Yummy! Pool is outdoors so it is shut down for the winter season. I received some text messages after check-in asking if we needed anything and if we enjoyed our stay. After our first night, I texted the number requesting a fresh set of towels and possibly re-making of the beds. With COVID going on, I was expecting them to maybe leave a bag of towels at the door and that was it. When we entered that evening we had new towels and our room had been done up. Overall great costumer service. I loved the texting feature and being able to reach a real human using it! Had a great stay. Room was nice and clean, beds comfy. Would stay here again when in the area.…
After five horrible nights at the Doubletree in Phoenix, I was pleasantly surprised to find a very gracious and welcoming staff at this hotel. Well-stocked bar made great martinis and food from the kitchen was at par with Doubletree expectations. Room was clean and satisfactory and my entire experience was pleasant. This hotel is worth a stay if passing through Flagstaff.
the check in was was quick and the young man was friendly and helpful. The room was in wing and a bit of a walk from the lobby, but spacious and comfortable. Very clean open area, and room. We would return and recommend.
Ended up spending the night here after a visit to the Grand Canyon and we were very happy with the condition of the hotels and help from the staff. My only complaint would be the sheets on the beds were a little rough but everything else was good.
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