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Hilton Garden Inn Flagstaff

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Hilton Garden Inn Flagstaff
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1,072 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
Loganville, Georgia
Reviewed 3 days ago NEW

Late night forklift, dumping, pounding and construction at hotel was bad. I couldn't believe this was happening late, after 8pm. Breakfast service was good and very supportive. Embassy Suites is a better bet until they can finish renovations. Guests should come first.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank BBergerGA
Coto de Caza, CA
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I was happily greeted every time I came through the front door. There were fresh delicious baked cookies near the front desk every night and mini muffins every morning. I stayed in one of the newly renovated rooms. It was quiet. I never heard any of the renovation from the other end of the hall even though I knew it...

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Thank MAK10Racer
About Hotel's Favourite Review
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thanks for the excellent review! We truly appreciate your feedback as well as your business. I'm happy to hear you got to experience one of our renovated rooms we just completed the top floor last week. Glad you hear to found our new design to your liking. We look forward to welcoming you back soon. Toby Gladden General Manager Hilton...

Saratoga Springs, Utah
Reviewed 5 days ago NEW

Staff was very helpful. They went out of their way to get me a great room at a great price. They even gave me a Veteran's discount, even though I did not ask for it. Room was clean, quite and comfortable.

Review collected in partnership with Hilton Garden Inn
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Thank wiseoldbull
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you for the excellent review! We are truly happy to hear you found the hotel and our staff to your liking. We look forward to welcoming you back next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Dallas, United States
Reviewed 6 days ago NEW

We have stayed at this property several times. Several years ago we found it a bit dated, but it was comfortable and it worked for us. But it has become very dated and the facilities are just not up to par with most Garden Inns. There is no covered drop-off area, the lobby is very small, and the dining room...

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Thank Ed E
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the newly remodled room and restaurant were not of the high standards you've come to expect from Hilton Garden Inn. We want our guests to have the best stay possible where everything is like new, in- place,...

Aliso Viejo, California
Reviewed 1 week ago

Great hotel for the value. Clean and comfortable with all the amenities The bed was comfortable and the room had plenty of room for 2. Keurig in the room makes waking up easier. Nice lobby and common areas. The service is what you would expect form a Hilton property, always attentive. There is also a breakfast buffet available in the...

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Helpful?
Thank Roadtrp23
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for the excellent review! We truly appreciate it. We look forward to welcoming you back next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Reviewed 2 weeks ago

We were the first to stay in one of their newly remodeled rooms. It was modern looking which was nice. The shower was great minus the rubber that is supposed to go between the doors to prevent air from getting in.

Review collected in partnership with Hilton Garden Inn
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Thank 252cristald
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the shower in our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying...

Reviewed 2 weeks ago

We stayed at Hilton Garden Inn because it had a favorable same day cancellation policy. Enjoyed our stay. The staff was very welcoming and greeted us as Hilton Honors Members. The accommodations were quite good, the mattress was firm and we had a good nights sleep.

Review collected in partnership with Hilton Garden Inn
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Thank K1157JKrogerh
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thanks for the excellent review! We truly appreciate it and look forward to welcoming you back soon. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Reviewed 2 weeks ago via mobile

Stayed here 2N. A small hotel with helpful staff at the Reception. We found our room satisfactory and just able to accommodate our family of 4. There is no complementary breakfast. There is a restaurant in the hotel but we did not eat there because there are many other eating options nearby.. In fact the whole area is so densely-built...

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Thank Peanut88butter
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thanks for the great review. We truly appreciate the feedback and look forward to welcoming you back soon. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Saskatoon, Canada
Reviewed 2 weeks ago via mobile

This was definitely not the experience we had hoped for, especially after coming all fhe way from Canada! This was midway in our vacation, as we had previously spent 4 nights in Phoenix and were heading to the Grand Canyon and Las Vegas from Flagstaff. While the hotel itself was very nice, and the setting was very pretty, we had...

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Thank Sherry3946
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Sherry3946, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in...

St. Pete Beach, Florida
Reviewed 3 weeks ago

Hotel is in the middle of a remodel. My room had not been updated yet. It was worn but it was clean and comfortable. The check in and out was efficient and pleasant. The lobby was bright and welcoming. The breakfast had a good selection and the staff was extremely helpful and pleasant.

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Helpful?
Thank yellowstn
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thanks for the great review! I'm happy to hear you found the hotel to your liking. We look forward to welcoming you back to the hotel soon. Thanks, Toby Gladden General Manager Hilton Garden Inn-Flagstaff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 

Additional Information about Hilton Garden Inn Flagstaff

Address: 350 West Forest Meadows Street, Flagstaff, AZ 86001
Region: United States > Arizona > Flagstaff
Price Range: $152 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Flagstaff 3*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Travelocity so you can book your Hilton Garden Inn Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff
Hotel Style:
#1 Business Hotel in Flagstaff
#1 Green Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Flagstaff staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the rear.”
 of 5 bubbles 84ede, 15 Feb 2017 | Read review
“Ask for a room away from the renovation that's currently taking place”
 of 5 bubbles JjO0Ee, 7 Nov 2016 | Read review
“Be sure to offer AAA or Veterens Status for discount. Best to get a low price at the desk.”
 of 5 bubbles ohjames, 4 Oct 2016 | Read review
“3rd floor facing north works well.”
 of 5 bubbles Johnst783, 2 Oct 2016 | Read review
“Rooms on the inner courtyard are the quietest. Lower level rooms on the inner courtyard have patios and walk out access to the courtyard.”
 of 5 bubbles glcoleman50, 19 Sep 2016 | Read review
5 of 5