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Hilton Garden Inn Flagstaff

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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Flagstaff
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Showing 969: English reviews
Las Vegas NV, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2015

As usual, Hilton Garden Inns always satisfy. The Flagstaff inn was lovely. When I asked directions of the front desk, the young man walked around the counter and took me outside to show me exactly where to go. When does that happen!? Everything was clean and neat, service at the restaurant was good. Would stay here again and again.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Barbara E
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Orlando, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 October 2015 via mobile

This was our 2nd stay at this hotel. Great location which is convenient to downtown and the airport. The service at this hotel is excellent. Love the fact that they offer a complimentary shuttle. Kudos to all of the staff especially Zach. Room was spotless. Love the fridge and microwave.

Helpful?
1 Thank tqqqq14
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Dallas, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2015 via mobile

The staff and overall look and feel of the hotel was wonderful, but when I checked in, the front desk manager was sure to mention the amazing beds they have here. I'm seeing them as sort of a select comfort knock off. You can adjust the firmness of your bed. At first I was happy about this because I typically... More 

Helpful?
1 Thank Legend_est_1976
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2015 via mobile

Very clean, comfortable beds, plenty of linens. Had small fridge with tiny freezer and a microwave, large closet, dresser, and even some storage cabinets around the kitchen. Kuerig for coffee and tea. Space to walk in room and bathroom. Great location. We were able to check in early which was appreciated. Refreshments (muffins, cookies, wine, water) offered in lobby. Pool... More 

Helpful?
1 Thank ak_aloha_girl
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Tustin, United States
1 review
Reviewed 15 October 2015

Hilton Garden Inn in Flagstaff needs to have bigger rooms; they are very cramped and are very basic. Also, the hotel does not offer all the standard toilet amenities. Also, the parking is pretty limited.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Teddy S
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure... More 

Baltimore, Maryland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2015

Spent a comfortable and quiet night here. WiFi was speedy for e-mail and other data light tasks. Breakfast at Coco's, a few steps away, was excellent and good value. Location was excellent, well away from train tracks and set back from Milton road. Staff was friendly and exceptionally helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank hikemama
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your business. We look forward to welcoming you back next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Pittsburgh, Pennsylvania
Level Contributor
181 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 9 October 2015

This hotel was a great choice for a one night stay on the way to Phoenix. The hotel was easy to find with plenty of restaurants to choose from. I found the prices of this hotel vary greatly. I paid $119 on a Saturday night and the weekend before it was over $200. There is a great restaurant next door... More 

Helpful?
1 Thank travmama
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thanks for the excellent review! We truly appreciate all your kind words as well as your business. We look forward to welcoming you back next time your in town. Thanks, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Monterey Peninsula, CA, United States
1 review
Reviewed 8 October 2015

This is an average - older - facility. I think it is price gouging to charge $900. for three nights, taking advantage of Northern AZ University Parents weekend. I will choose another facility on my next visit, and encourage family to do the same.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann G
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our hotel. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future.... More 

St. Petersburg, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2015

This is a very convenient hotel and the breakfast was excellent and service at the front desk and in the breakfast room wonderful. We stayed here three nights and enjoyed good wine sitting in the attractive lobby or on the terrace where we had beautiful view of the lunar eclipse on September 27th. A washer and dryer is available.

Helpful?
1 Thank Caroline B
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

London, United Kingdom
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 October 2015

Good location and very comfortable beds. Breakfast is extra $9.95 but everything you can eat and good food. BUT in the rooms they have a Keurig coffee/ tea machine.UGH ! Could barely drink it, tasted dreadful. Thought I would wait and have coffee in the breakfast room........just as bad. How can they make coffee this weak and tasting dreadful. This... More 

Helpful?
1 Thank Drey33
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 

Additional Information about Hilton Garden Inn Flagstaff

Address: 350 West Forest Meadows Street, Flagstaff, AZ 86001
Region: United States > Arizona > Flagstaff
Price Range: $148 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Flagstaff 3*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Travelocity and Orbitz so you can book your Hilton Garden Inn Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff
Hotel Style:
#1 Green Hotel in Flagstaff
#1 Business Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Flagstaff staff and other travellers.
7 questions
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Questions? Get answers from Hilton Garden Inn Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the renovation that's currently taking place”
 of 5 bubbles JjO0Ee, 7 Nov 2016 | Read review
“Be sure to offer AAA or Veterens Status for discount. Best to get a low price at the desk.”
 of 5 bubbles ohjames, 4 Oct 2016 | Read review
“3rd floor facing north works well.”
 of 5 bubbles Johnst783, 2 Oct 2016 | Read review
“Rooms on the inner courtyard are the quietest. Lower level rooms on the inner courtyard have patios and walk out access to the courtyard.”
 of 5 bubbles glcoleman50, 19 Sep 2016 | Read review
“higher floors have less chance of overhead noise”
 of 5 bubbles israelsoto84, 12 Sep 2016 | Read review
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