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The Mansion on Delaware Avenue

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Mansion on Delaware Avenue
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463 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Reviewed 29 August 2016

This beautiful old mansion on a leafy avenue in Buffalo exudes calm, class and comfort, but it's the outstanding service that puts it into a league of its own. We were greeted upon arrival by the genuinely kind and funny front office manager, Mike, and quickly helped up to our lovely room by a most helpful and outgoing 'butler' who...

1Thank totontogirl
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for sharing such a kind and beautifully written review of The Mansion - we're so glad that we were were able to help create such a great Buffalo-visit for you. The Butler Team is so knowledgeable about the who, what & where of the city - they are an excellent resource for our guests. The Mansion's European style...

Rochester, New York
Reviewed 26 August 2016

We had a fantastic stay at The Mansion. All the staff we encountered were beyond excellent. The moment we arrived a valet took care of the car. The gentleman who checked us in the in the afternoon focused on providing a nice experience for us, and was very welcoming. Our room was very comfortable and quiet, and the bathtub/shower was...

Thank Bridget C
Washington DC, District of Columbia
Reviewed 26 August 2016 via mobile

The service is truly 5 Star! The butlers could not be more accommodating. They go out of their way to make your stay enjoyable, from arranging restaurant reservations, giving rides around the city and hiring a bartender to make free cocktails every evening during their happy hour. Could not be better in that department! This bed and breakfast is in...

Thank Billykins202
Geno_Principe, General Manager at The Mansion on Delaware Avenue, responded to this review

Thank you for your review, and for acknowledging The Mansion's Butler Team - service is our hallmark and these hard working professionals consistently create exceptional experiences for our guests. Thank you also for sharing your comment regarding the blinds - I apologize for any inconvenience you might have experienced. I'm sorry that you did not enjoy the decor. Our hotel...

Sarasota, Florida
Reviewed 24 August 2016

The Staff and service could not have been nicer or more accommodating. There is parking somewhere but the minute I arrived they valeted it and they were more then happy to take your car and even go and retrieve items when you forgot them :) as I did. The afternoon cocktail "shaker" was amazing and so was the wonderful breakfast...

Thank Lola W
New Orleans, Louisiana
Reviewed 23 August 2016

This place was a pigsty room carpet and furniture smelled and very worn found a bug in our bed but the worst was the bathroom floor the dirty it turned our white towel black when we tried to clean. the shower tile was moldy and cracks around tub with black the shower tub combo was not usable. carpet in elevator...

Thank cpl100n
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

I am glad that we had the chance to speak before your departure, but am saddened by the fact that none of these specific complaints were mentioned during our conversation. The problem that was mentioned had been taken care of immediately by our housekeeping supervisor and will be mentioned again in light of this new information. It is the goal...

Orem, Utah
Reviewed 14 August 2016

This was my stay on my first night of my trip. I had a few splurge items and this place was one of them. My particular room was on the smaller side but as I was traveling alone it was fine for me. The staff was amazingly helpful to me. I was looking for somewhere to go for dinner and...

1Thank oremgirl1
Geno_Principe, Owner at The Mansion on Delaware Avenue, responded to this review

Thank you for your review oremgirl1! We are pleased to hear that you enjoyed your stay with us. The abundance of complimentary amenities are just one of the many things that many of our guests enjoy. Of those included, the European continental breakfast and the chauffeured driving service seem to be the favorites! We hope to have the opportunity to...

Buffalo, United States
Reviewed 12 August 2016

We have stayed at the Mansion on Delaware several times and have always been treated like royalty., The butlers are always there to assist you and make your visit enjoyable and relaxing. Great breakfast in the morning as well.

1Thank Rob K
Geno_Principe, Owner at The Mansion on Delaware Avenue, responded to this review

Thank you for taking the time to write a review Rob K! Our team of Butlers always strive to create a unique Buffalo experience for all of our guests. We truly appreciate your kind words and hope to see you again in the future.

Pittsford, New York
Reviewed 10 August 2016

When The Mansion first opened years ago, it was a destination. Upscale European boutique imported to Buffalo, NY. From a service perspective, this persists. Staff could not be more accommodating. It needs work however in its rooms. I have stayed there quite a few times. Tub/shower enclosures need repair. Grout is mildewed/stained. Could also use a channel guide for the...

Thank David K
Richmond Hill, Canada
Reviewed 2 August 2016 via mobile

The hotel is classy and has a historic feel. The staff are excellent. The areas to sit and enjoy the building are great, including the patio. The breakfast is not one other hotels have. No bacon and eggs or pancakes. This breakfast offering is superior to that in my view. The hotel was renovated about 15 years ago and our...

1Thank nasty1525
San Francisco, California
Reviewed 24 July 2016

This is a really terrific, small hotel in downtown Buffalo, in an old mansion that has been beautifully refurbished. It includes two parlor rooms where breakfast is served, and you can have cocktails at night that the staff will mix up for you. The rooms are very nice - but what sets it apart is the beautiful building, and extremely...

1Thank Paul T

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07/05/2017 08/05/2017
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  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Buffalo's first and only AAA Four Diamond hotel provides a cosmopolitan, European hotel experience with value added complimentary amenities such as valet parking, breakfast, afternoon cocktails, downtown Land Rover transportation, free wireless and/or hi-speed internet and more. Guestrooms receive equivalent deluxe services and amenities, with size and architectural detail distinguishing each room type. ... more   less 

Additional Information about The Mansion on Delaware Avenue

Address: 414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202-1604
Region: United States > New York > Buffalo
Price Range: $273 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mansion on Delaware Avenue 4*
Number of rooms: 28
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Also Known As:
The Mansion On Delaware Avenue Hotel Buffalo
Mansion On Delaware Avenue Buffalo
Hotel Style:
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
#6 Family Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from The Mansion on Delaware Avenue staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WE have had three different rooms awn three separate stays and all were very nice.”
782williamn, 15 Jan 2017 | Read review
“204, 205, or the bridal suite”
Phan2mDineR, 7 Dec 2016 | Read review
“We loved the sweeping high celings and beautiful sitting area of Room 202”
totontogirl, 29 Aug 2016 | Read review
“there were none”
cpl100n, 23 Aug 2016 | Read review
“Avoid room 206. The hotel should too.”
Bikers_Round_World, 30 Apr 2016 | Read review
5 of 5
US$180* /night
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