Hampton Inn & Suites Buffalo Downtown

Hampton Inn & Suites Buffalo Downtown

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Hampton Inn & Suites Buffalo Downtown
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About

4.5
#6 of 26 hotels in Buffalo
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Turn new experiences into unforgettable moments at Hampton Inn & Suites Buffalo Downtown. Stay within steps of Shea's Buffalo Theatre, two blocks from NFTA metro, and eight minutes from KeyBank Center and Canalside for sports and entertainment. Savor distinctive cuisine and innovative cocktails at any of our onsite restaurants. Embrace effortless relaxation in your room featuring our ultra-comfortable bed, ergonomic workspace, free WiFi, and a coffee maker. Upgrade to a suite for extra space featuring a small kitchen equipped with a full-sized refrigerator, a microwave, a two-burner cooktop, and dishwasher. Indulge yourself in our complimentary hot breakfast. During your stay take advantage of our indoor heated swimming pool with a whirlpool spa, and our fully-equipped fitness center. Host your next meeting or event with our versatile meeting space.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

220 Delaware Avenue, Buffalo, NY 14202
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Buffalo Niagara Intl Airport
13.1 km
See all flights
Niagara Falls Intl Airport
Buffalo-Exchange Street Station
18 min
1,573Review36Q+A100Room tips
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Detailed Reviews
Joe E wrote a review Aug 2023
Hotel's Favourite
4.0 of 5 bubbles
We had a great stay here. The room was large and very comfortable. Everything was clean and fairly well maintained. The room had all the amenities we expected.

The only downside was the tub and shower. The water pressure was quite low and the tub didn't drain very well. Also the water temperature shifted a lot during our showers. From barely warm enough to extremely hot.

The location of the hotel is great. There were a number of bars, restaurants, and coffee shops within walking distance. We felt very safe walking around the hotel at night.

Overall, this is a hotel we would definitely stay at again if we come back to Buffalo.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Massimi, General Manager at Hampton Inn & Suites Buffalo Downtown
Responded Aug 29, 2023
Thank you for your comments! We love to hear about our happy guests. We will look into the issues with the water pressure and temperature right away. Thank you for the heads up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lazydays77 wrote a review Oct 2020
Chicago, Illinois
5.0 of 5 bubbles
I was going through town and needed a stop, booked on the fly. There are so many restaurants/bars within walking distance. As of 12 October 2020 the pool/hot tub are open, just require you to reserve a time window (45 minutes). The room is super clean and sealed when you arrive, and exceptionally comfortable, felt like a high end suite. Melanie behind the desk hustled her butt off for me finding a spot for dinner (Columbus Day, a lot of unexpected restaurants closed). I could not be happier with my stay.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee Duncan, General Manager at Hampton Inn & Suites Buffalo Downtown
Responded Oct 18, 2020
lazydays77, Thank you for the wonderful review regarding your recent stay with us. I am so pleased to hear Melanie was able to find you a place for dinner, she is a great asset to our team. We hope to see you next time you are passing by.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daydream710431 wrote a review Feb 2020
4.0 of 5 bubbles
When I went to check in I learned that my confirmed reservation room was given to another guest. There was not a similar room available so we were given a lesser substitute. The hotel and rooms were clean, staff was friendly. The complimentary breakfast had most of the food gone when we got there and it took awhile before refilling them. We did get a slight reimbursement when we checked out.
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Review collected in partnership with Hampton
Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee D, General Manager at Hampton Inn & Suites Buffalo Downtown
Responded Feb 5, 2020
Daydream710431, I am so very sorry there was a problem with your reservation at check in. We never want our guests to have an experience less that their expectations. I appreciate all the great compliments regarding the cleanliness and the staff. I will be speaking with the breakfast team to ensure they are preparing enough food to ensure no guest has to wait for food. Thank you for your feedback. I hope you will return again next time you are in the Buffalo area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mrplantain wrote a review Jan 2020
Brampton, Canada
3.0 of 5 bubbles
The hotel was great and the majority of the staff members were very helpful and well trained in customer service. My only issue was the creepy weekday breakfast area lady who went out of her way to harass families with children under the age of 14. She stopped my family before we entered the area to warn us "some guests do not like children" in the next 15 minutes I saw her approach 5 other families telling them to keep "your kids off the line" and that she was concerned for their safety because of the renovations on the original breakfast area. She spent a fair bit of time staring at children if their parents allowed them to get their own food. She also wiped down "the line" forcing a child to back up or be pushed out of the way. This lady made it clear that she was the one who didn't like children.
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Review collected in partnership with Hampton
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee D, General Manager at Hampton Inn & Suites Buffalo Downtown
Responded Jan 9, 2020
mrplantain, I am so sorry to hear that your experience with our breakfast hostess did not exceed your expectations. I understand how frustrating that must have been. We never want our guests to feel this way and we will certainly address the situation. I hope you will return to give us another try to see that we are dedicated to making improvements.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lesh4537 wrote a review Jan 2020
Cleveland
1.0 of 5 bubbles
Our hotel room was dirty. The second room we moved to was found to not be clean either. Staff did try to correct the issue. The second night the hotel manager was on a power trip. Several people I had encountered had similar issues with either a dirt room or the manager.
Breakfast was by far one of the worst I have seen in a Hilton. The fresh cut fruit looked as though it had been sitting all week. The first day of breakfast the gravy and sausage looked extremely unappealing. I learned from a couple in our group later that ate it, their stomachs were turning later that day. With having two hockey teams and a dance team in the hotel they never made more smoothies so if you did not get their when the breakfast began you were out of luck. The waffle irons looked as though no one had cleaned them.
The pros: not all hotel staff was unpleasant. The pool temperature was nice. There are four restaurants that are accessible from the hotel so you do not have to leave (a Mexican, Subway, Chocolate Bar, and a Hot Dog place).
Parking is $10 a day and they do have complimentary tea and coffee in the lobby.
Construction was on the 2nd floor when we were there. Just meant that breakfast was in the meeting rooms.
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Review collected in partnership with Hampton
Date of stay: January 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee D, General Manager at Hampton Inn & Suites Buffalo Downtown
Responded Feb 5, 2020
lesh4537, I am so very sorry to hear that we did not exceed your expectations during your stay with us. This is not okay with me as we never want our guests to see us at less than our best. Please accept my sincere apology and know that we are taking care of the issues that you have brought up. I have spoken with the housekeeping manager, the assistant manager and the breakfast hostesses to ensure that everyone is providing their best everyday. Please feel free to contact me directly at the hotel if you would like to discuss this any further.
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elizabethSs592 wrote a review Dec 2021
5.0 of 5 bubbles
Comfy, clean and modern! Staff was helpful. Breakfast was great. Location is great and I love that the hotel and neighbourhood is very dog friendly. The parking lot was fenced and gated so that made me feel comfortable and safe.
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Review collected in partnership with Hampton
Date of stay: December 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Piepszny, General Manager at Hampton Inn & Suites Buffalo Downtown
Responded Jan 7, 2022
Good Afternoon elizabethSs592, thank you for your wonderful review about our property. It's always great to hear back from our guests. I'm so glad you enjoyed the amenities we have to offer as well as our location. We hope to see you again soon the next time you are traveling through Buffalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joleideez wrote a review Jul 2021
Buffalo, New York
3.0 of 5 bubbles
The doors to the rooms have a opening at the bottom about a inch so you can hear everything in the hall way. Also I was placed next to the elevator so not only could I hear the people talking and walking in hall. I also could hear people waiting for the elevator talking and the elevator noise itself every time it opened and closed and every ding.
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Review collected in partnership with Hampton
Date of stay: July 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dambanker wrote a review Mar 2022
Toronto, Canada
5.0 of 5 bubbles
I've reviewed this hotel before but its been over 2 years since my last visit here. I'm happy to say that nothing has changed here, this is still a top notch place to stay. The service and rooms are still excellent and I highly recommend this location to anyone looking to stay in downtown Buffalo.

Feel free to read my previous reviews here for more details if you wish.
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Date of stay: March 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ayeoman87 wrote a review Nov 2023
Bolivar, New York
1.0 of 5 bubbles
Checked into our room to find what clearly appeared to be a masturbation area for the previous tenant. Lotion and a crusty hand towel right out in the open window sill. Called to complain, it waa disinfected and a small discount was provided. Then we started to look around more to notice our room clearly hadn't been cleaned at all since whatever took place prior. Food in cupboards, filth all over, dirty sheets, dirty tub, dirty cupboards, dirty door knobs, caution tape on the walls and tape all over the walls, dust all over. It was a nightmare. There were no other rooms to switch too and we had a wedding to attend with no time to switch or we would have.
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Review collected in partnership with Hampton
Date of stay: November 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Massimi, General Manager at Hampton Inn & Suites Buffalo Downtown
Responded Nov 15, 2023
Thank you for your feedback. I know we have spoken privately, but I am so sorry for the issues you experienced during your stay with us. Our guests certainly expect more out of us, and we will continue to make improvements so issues such as this never happen. I look forward to hearing from you when you can make it back to the area! We would love to have you as our guest again so you can get the true experience of the Hampton Inn Downtown Buffalo!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terri J wrote a review Jul 2021
5.0 of 5 bubbles
Great location and hotel. Clean, complimentary breakfast was good. King suite was very nice. Within walking distance of many good restaurants. Parking on site was affordable at only $10 day. Should stay at this hotel again,
.
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Review collected in partnership with Hampton
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Di asked a question Aug 2022
Hamilton, Canada7 contributions1 helpful vote
How far are you from the Shea Performing Arts Center?
Answer from Laurie P
Cortland, New York8,475 contributions490 helpful votes
5 minute walk.
Di asked a question Aug 2022
Hamilton, Canada7 contributions1 helpful vote
Are there any hidden service fees or "tax recovery" fees?
Sarah asked a question Sep 2021
Tallmadge, Ohio15 contributions2 helpful votes
Is the pool open? Some pools in certain hotels are closed due to Covid. Thanks.
Answer from Diane W
When I was there, the pool was open by appointment only. Your best bet would be to call the hotel. Covid policies are changing regularly.
Isabel S asked a question Jun 2021
Great Neck, New York
Do you have enjoining bedrooms ?
jasknyc wrote a tip Nov 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
"We stayed on the 2nd floor, and while I normally go for a higher floor it was very quiet. I'd just ask the front desk person."
Read full review
Ray H wrote a tip Oct 2023
57 contributions1 helpful vote
4.0 of 5 bubbles
"Second floor over Waves restaurant can be really noisy!"
Read full review
EMonteserin wrote a tip Jul 2023
Toronto, Canada2 contributions
1.0 of 5 bubbles
"Not able to use washroom while waiting to check in 3 hrs. + without cutting in line & asking for bathroom key."
Read full review
Hodge E wrote a tip Jul 2023
1 contribution
4.0 of 5 bubbles
"If you have mobility issues, ask about accommodations as the beds are very high and hard to get into if you're short."
Read full review
traveler4136 wrote a tip Jun 2023
traveler413666 contributions51 helpful votes
2.0 of 5 bubbles
"Parking lot is small & costs $15 per day."
Read full review
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PRICE RANGE
C$277 - C$414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites buffalo downtown hotel buffalo, hampton inn and suites buffalo downtown, hampton inn buffalo, buffalo hampton inn
LOCATION
United StatesNew YorkErie CountyBuffalo
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hampton Inn & Suites Buffalo Downtown - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hampton Inn & Suites Buffalo Downtown
Which popular attractions are close to Hampton Inn & Suites Buffalo Downtown?
Nearby attractions include Shea's Buffalo Theater (0.4 km), Irish Classical Theatre Company (0.4 km), and Tralf Music Hall (0.3 km).
What are some of the property amenities at Hampton Inn & Suites Buffalo Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Buffalo Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton Inn & Suites Buffalo Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Buffalo Downtown?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hampton Inn & Suites Buffalo Downtown?
Conveniently located restaurants include Bacchus Wine Bar & Restaurant, Dinosaur Bar-B-Que, and Osteria 166.
Are there opportunities to exercise at Hampton Inn & Suites Buffalo Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Buffalo Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Buffalo Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Buffalo Downtown offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hampton Inn & Suites Buffalo Downtown?
Many travellers enjoy visiting Frank Lloyd Wright's Martin House (5.6 km), Theodore Roosevelt Inaugural National Historic Site (1.3 km), and Buffalo and Erie County Naval & Military Park (1.5 km).
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