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Hampton Inn & Suites Buffalo Downtown

1,264 reviews
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Traveller (141)
Room & Suite (107)
Pool & Beach (15)
Overview
  • Excellent69%
  • Very good24%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“chocolate bar”(72 reviews)
“free parking”(75 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Buffalo Downtown
Special Offer: Double Points, Every Stay
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,264)Write a Review
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Show reviews that mention
All reviewschocolate barrestaurants attachedfree parkinggreat hotelfree breakfastthe breakfast areagreat stayhot tubindoor poolwithin walking distancebusiness centerwould definitely stay here againbuffalo downtownniagara fallsfamily weddingroom keygreat room
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321 - 325 of 1,230 reviews
Reviewed 16 June 2016

Great rooms, great & helpful staff, got everything and more I expect from a Hampton Inn. We needed to get somewhere around town and they could instruct us how to get there. After talking with the staff we had good eye recognition with them. It...More

Review collected in partnership with Hampton
1  Thank Glenn F
Response from David G, General Manager at Hampton Inn & Suites Buffalo DowntownResponded 20 June 2016

Thank you for staying with us. We appreciate the kind comments regarding the service you received. Thank you for choosing Hilton for your travel needs.

Reviewed 16 June 2016

Everything was excellent. Clean and comfortable, great service, complimentary breakfast and internet service. I think the staff really do their best to make sure everything is just right. Loved the gym.

Review collected in partnership with Hampton
Thank Peter A
Response from David G, General Manager at Hampton Inn & Suites Buffalo DowntownResponded 20 June 2016

Thank you for the comments regarding the staff and hotel amenities. The staff does take pride in what they do for all our guests. Should your travels bring you to the area again we would love to have you as a guest again.

Reviewed 15 June 2016

This hotel is a beautiful place, the halls are nice and wide, the rooms are clean, the decor is tasteful. You're within walking distance of just about everything. Oh and the staff are about the friendliest of any hotel I've ever stayed at. Would highly...More

1  Thank futureeastcoaster
Response from David G, General Manager at Hampton Inn & Suites Buffalo DowntownResponded 20 June 2016

My apologies for the Wifi difficulties you experienced. We do have complimentary Wifi throughout the hotel for guest use. Any of the front desk associates would have been happy to assist you with getting connected. Please visit us again soon.

Reviewed 15 June 2016

I am very picky when it comes to hotels and as soon as I walked in the door I was in shock. Everything was updated and clean. Staff was friendly and hotel is in an excellent location. Spent the night for a wedding and I...More

Review collected in partnership with Hampton
1  Thank jordang195
Response from David G, General Manager at Hampton Inn & Suites Buffalo DowntownResponded 20 June 2016

We look forward to your return! You could have stayed another night if you would have liked to, we love repeat guests. Thank you for your business.

Reviewed 14 June 2016

My late night return flight to NYV got cancelled when I arrived at the Buffalo airport. As a result I had to book a hotel at the last minute and head back to downtown Buffalo. Needless to say, I was exhausted and not amused. However,...More

Review collected in partnership with Hampton
2  Thank vanessaNYC977
Response from David G, General Manager at Hampton Inn & Suites Buffalo DowntownResponded 16 June 2016

Travel is difficult and we understand the many pitfalls that our guests may encounter. We are empathetic to our guests issues and try to make a difference in their day. Thank you very much for the comments regarding the service you received, it is appreciated.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$150 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Buffalo
#1 Family Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$150 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Buffalo
#1 Family Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (141)
Room & Suite (107)
Pool & Beach (15)
Dining (7)
Amenities (43)
Business Centre & Event Rooms (1)
Questions & Answers
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jelomu
29 August 2017|
AnswerShow all 5 answers
Response from pclMassachusetts | Reviewed this property |
From what I saw, there is plenty of parking. You also need your room key to enter the parking area so you shouldn't have to worry about non guests taking up spots. This is a great hotel in a great location, enjoy your stay.
0
Votes
georgine m
30 July 2017|
Answer
Response from friskegirl26 | Reviewed this property |
They have very few smoking rooms and you will not be guaranteed a smoking room from my experience. The Best Western up the street has multiple smoking rooms and yes two bed smoking rooms....I would try there instead.
1
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Room Tips
"Don't book here they may not honor it"
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"Choose one somewhere else."
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"No complaints here, I liked that it was very quiet."
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"King suites are huge!"
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