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BEST WESTERN - On The Avenue

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#15 of 22 Hotels in Buffalo
Certificate of Excellence
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1 room 2 adults 0 children
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345 Reviews from our TripAdvisor Community

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Showing 333: English reviews
London, Canada
Reviewed 2 days ago NEWvia mobile

All in all.....Very satisfactory. The room was big, clean, quiet. My only complaint is the perennial one: not enough electrical lugs on the tables on both sides of the bed. We need lots... For phones, tablets, etc. Located a pleasant 20 minute walk for the Kleinhans Music Hall in one direction & gorgeous Art Deco City Hall in the other.

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Helpful?
Thank museum-a-day
Buffalo, New York
Reviewed 2 weeks ago

We found 2 spiders in our room along with what appeared to be mold on the ceiling, a few people on our floor said the same thing some were relocated to other rooms. Staff was friendly bed comfortable rooms could use some updating

Review collected in partnership with Best Western
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Thank stevebO6629BW
Carolina Shores, Norh Carolina, United States
Reviewed 2 weeks ago

Located in a beautiful, historic city and right in the heart of it. Perfect for value when we visit Buffalo to be with family and visit the many kinds of attractions Buffalo offers from ice skating in the new downtown center to the Teddy Roosevelt Inaugural site and the Frank Lloyd Wright designed houses and the many delights of nearby...

Review collected in partnership with Best Western
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Thank williamandthea
Cortland, New York
Reviewed 3 weeks ago

I came to Buffalo for a series of concerts at the waiting room, and the location of this hotel couldn't be more prime, but let's get to the meat of the review: As a Best Western employee myself, I was incredibly impressed with the way things are run at this property. The staff was especially friendly and helpful. When Danielle...

Review collected in partnership with Best Western
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Thank Cody R
Owego, New York
Reviewed 29 November 2016

Tried to charge me $20 more than I booked for. The room we were given smelled of smoke and there were bottle caps everywhere. The drain in the bathroom was broken and the bathroom has mold on the tile in shower. We were given another room (with much attitude) I was not compensated or upgraded for such an inconvenience.

Review collected in partnership with Best Western
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Thank daniellesQ438WL
bestwest510, Public Relations Manager at BEST WESTERN - On The Avenue, responded to this review

Dear Guest, We had a second reservation for a guest with the same last name as you that evening and the lady at the desk accidentally brought up the wrong reservation when checking you in. I'm sorry for the mistake but am glad that it was quickly found and corrected. After sending someone up to inspect your room, it was...

Wilmington, North Carolina
Reviewed 21 November 2016 via mobile

Stayed there a couple nights. The Staff was helpful and friendly. The room was clean and well maintained. Convenient location. The bathroom entrance felt narrow, but overall the room was spacious. Overall, not a bad place, especially for the price.

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Thank Mike B
Banff, Canada
Reviewed 20 November 2016 via mobile

Stayed with friends for a few nights to attend a concert at Canalside. This property was undergoing renovations so it didn't have the greatest atmosphere. Room was pretty typical but staff were very friendly and helpful and the continental bfast was pretty decent. Good location near Allen St bars and restaurants.

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Thank Jason C
Dunkirk, New York, USA
Reviewed 12 November 2016

The staff is GREAT, but the rate for what you get is not. Also be ready to be eating Aldias items for Breakfast, how cheap can you get? The internet was almost non working, I had worked of the neighbors internet

Review collected in partnership with Best Western
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Thank ED C
Toronto, Canada
Reviewed 8 November 2016

If you are looking for a clean and comfortable hotel for a reasonable rate, Best Western on the Avenue is an excellent choice. The beds are comfortable and breakfast selections are very good. The staff is very professional and accommodating.

Review collected in partnership with Best Western
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Thank Ismail A
Ithaca, United States
Reviewed 5 November 2016

This hotel is near the Roswell Park Cancer Institute where I had surgery, and is the best value among hotels convenient to Roswell. While I hope that I will never have to visit Roswell again, I would stay there if I did.

Review collected in partnership with Best Western
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Thank Ronald D
bestwest510, Public Relations Manager at BEST WESTERN - On The Avenue, responded to this review

Dear Guest, Thank you for your kind words about our hotel! I'm glad that you took advantage of our hospital rate as it really is a great value. While I also hope that you will never have to visit Roswell again, I'm happy to hear that you would choose to stay with us if ever in the area. Best wishes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN - On The Avenue

Address: 510 Delaware Ave, Buffalo, NY 14202-1304
Region: United States > New York > Buffalo
Price Range: $169 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN - On The Avenue 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western
Hotel Style:
#7 Business Hotel in Buffalo
#9 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN - On The Avenue staff and other travellers.
7 questions
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Amherst, New York, United States
over a year ago
London, Canada
over a year ago
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN - On The Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms.”
 of 5 bubbles thomasmS7740NW, 16 Oct 2016 | Read review
“I could not advise.”
 of 5 bubbles 529shannonk, 25 Jul 2016 | Read review
“Ask for back of hotel for quieter stay”
 of 5 bubbles JazzJacks, 28 Oct 2015 | Read review
“Ask for the new renovated rooms.”
 of 5 bubbles ncmecm, 25 Sep 2015 | Read review
“Our 5th floor room very comfortable and very very quiet.”
 of 5 bubbles 179rhondah, 9 Sep 2015 | Read review
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