Best Western On The Avenue
Traveller (126)
And cars backed in and out of the area right out side our room
Room & Suite (81)
Best Western - On The Avenue
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About

4.0
#4 of 26 hotels in Buffalo
4.4 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Buffalo,NY, the Best Western - On The Avenue is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Vending machine
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Click Here to Book Direct & Save Online

Location

510 Delaware Ave, Buffalo, NY 14202
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Buffalo Niagara Intl Airport
12.6 km
See all flights
Niagara Falls Intl Airport
23.3 km
See all flights
4.0
4.0 of 5 bubbles761 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Best Western - On The Avenue earns accolades for its conveniently located and clean rooms, which come with the bonus of modern amenities and comfortable bedding, though a few guests have mentioned outdated décor and smoke odors. The friendly staff and the complimentary breakfast with varied options receive consistent praise. While the free parking is a plus, some guests feel that the pricing is steep considering the amenities offered. Additionally, the absence of in-room microwaves has been noted by some visitors.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Clean
Service
Friendly
Amenities
Comprehensive

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761Reviews11Q+A67Room tips
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Detailed Reviews
Fearless00471052263 wrote a review Jul 2023
Hotel's Favourite
5.0 of 5 bubbles
Very good hotel. Giacobbi's Restaurant was in walking distance, and was very good. The staff were very helpful! The room was good. The location was fairly close to The Keybak Center Arena, where we went for a concert.
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Review collected in partnership with Best Western
Date of stay: July 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western On The Avenue
Responded Jul 11, 2023
Thank you for taking the time to share your five-star experience with us. We are thrilled to know that you enjoyed your accommodation and that our team made a positive impact on your stay with their helpfulness. It is wonderful to know you took advantage of our convenient location by going to a concert and enjoying dining options such as Giacobbi's. We hope that your great stay will bring you back to us in the future. Having you as a guest was our pleasure. Take care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mjlavoie66 wrote a review Nov 2020
4.0 of 5 bubbles
I like this hotel for its cleanliness, convenience, and friendly staff. I just wish they'd reopen their breakfast bar. With restaurants open and able to serve customers, I can't see why they can't also reopen. It was a very nice feature of this hotel and will increase the value of staying there once it's reopened.
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Review collected in partnership with Best Western
Date of stay: November 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western On The Avenue
Responded Nov 9, 2020
We take pride in offering clean, convenient accommodations at an affordable rate, so we're glad you appreciated our efforts. It's also great to know that you felt welcome while you were here. Thank you for your patience with our changes to breakfast during this time. We look forward to resuming our usual breakfast service as soon as corporate and local guidelines allow. Please come see us again the next time you're in town.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
minsusca wrote a review Jan 2020
lake Echo, Nova Scotia, Canada
3.0 of 5 bubbles
Our room was pleasant, We requested a king bed, great! We had 2 occasional chairs and a table, but, you could not sit at the table because the chairs were too low, would have been nicer had they added to table type chairs too, so that a couple could have also played cards or had the ability to sit at the table with a laptop. We paid 136.00 and had to order from a fast food place near the Hotel. They delivered, but after driving for 12 hours a nice sit down meal in my hotel would have been much nicer than what we were offered. The staff was excellent, Breakfast was very nice as well.
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Date of stay: January 2020
2.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Our room was on the fourth floor nearest the main st. Our window overlooked the parking lot.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Best Western On The Avenue
Responded Jan 22, 2020
While our cozy accommodations, superb hospitality, and delectable breakfast, were the positives of your stay, we apologize that some aspects of our amenities were not to your liking. Rest assured, we will discuss your review with the respective departments to ensure a more enjoyable experience for all. It is our hope that you will consider staying with us in the future. Given the opportunity, we would like to provide you with the stay you expect and deserve.
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Vegas2007 wrote a review Sep 2022
Toronto, Canada
5.0 of 5 bubbles
First tye location you cannot go wrong with. In the Historic Allentown Neighbourhood says it all. Walk out and one block you have a bunch of restaurants and cafes. Walk down the street to W Chippewa and there's the nightlife. Walk 3 blocks and you are at the LRT to take you 5 stops to the Keybank Arena.
The hotel is small, clean, and just great. We stayed this past week for one night to attend the AEW wrestling event. The rooms all are on one side of the hotel and it's only 6 floors. Check in is quick. There are two seating areas in the small lobby of you want to just relax and have a coffee. The room was large and clean. Very comfy beds. The bathroom is small but because the design is unique. The sink and mirror is just outside of the bathroom. Lots of space too. Towels are in the wall in a shelf which is great. The bathroom has the toilet and the shower is to the side. Interesting too is there is no door to the shower but the water doesn't all spill out onto the floor unless you stand too close to the shower entrance. We put a small towel down on the floor just in case the water did spill out. The windows actually slide open with a screen in place so you can let in fresh air.
Like I said, you cannot go wrong here. We will be back to attend the WWE Friday Night Smackdown wrestling event in December. Traveled from Toronto.
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Tim Hortons is literally across the street to grab coffee in the morning. No need to drove...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western On The Avenue
Responded Sep 10, 2022
Thank you for choosing to stay with us at Best Western - On The Avenue. It is fantastic to see that you found our location convenient for enjoying the local area and liked our clean, comfortable accommodations. We look forward to seeing you again soon!
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Jeff K wrote a review Feb 2020
Lockport, New York
5.0 of 5 bubbles
Attending a show at KeyBank Arena so we stayed down town. Looked for hotels in Buffalo, many were $300+ per night, this was MUCH more reasonable. This Best Western was a short walk to the Metro and ride downtown. It was a beautiful night, so we walked. Nice location on Delaware near Allentown and good eats and beverage. The young lady working the desk couldn’t have been nicer, always smiling. The room was very nice, comfortable bed, fridge, big tv, clean and very quiet. We would definitely stay here again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Best Western On The Avenue
Responded Feb 26, 2020
Dear Jeff, We hope you had a great time at the show you attended and truly appreciate your kind feedback. It pleases us to learn that you had such a pleasant evening and enjoyed our comfortable beds, convenient amenities, and friendly service. Thank you for letting us know that you'd return in the future, we hope to see you again soon at Best Western On The Avenue.
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Lauri T wrote a review Jan 2020
5.0 of 5 bubbles
great amenities, there are safety latches on inside of doors. some hotels don't have extra safety latches on inside of doors. prices for the rooms are super affordable. rooms are very modern cozy and beautiful . the last hotel i booked before best western the décor of the room was 1960 or 1970 the bedding looked very old. and the staff was not nice, and it was more expensive than Best Western. and they did not offer breakfast
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Review collected in partnership with Best Western
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Best Western On The Avenue
Responded Jan 17, 2020
Dear Lauri, We can't thank you enough for your commendation for our fabulous rooms, superb amenities, and affordable rates. For another relaxing experience, you can rely on us again at Best Western On The Avenue!
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Katie B wrote a review Feb 2020
5.0 of 5 bubbles
As history buffs, my husband and I decided on an overnight stay in Buffalo to visit the Theodore Roosevelt Inaugural National Historic Site. The hotel is centrally located in the heart of town, and many restaurants are within walking distance. The entire staff was welcoming, including the resident parrot, Simba. The complimentary, well stocked breakfast buffet was the icing on the cake. We will stay here again when the occasion arises.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Best Western On The Avenue
Responded Feb 7, 2020
Our property has always been the perfect place for travelers with a penchant for history, and we are glad that our location suited your needs as well. It brings us joy to read your kind words about our hospitable staff with our friendly parrot as the highlight and our thoughtfully curated breakfast. It is such a pleasure to know that should your travels bring you back to Buffalo, you will trust Best Western On The Avenue again.
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G3688AVantoined wrote a review Dec 2023
Buffalo, New York
4.0 of 5 bubbles
Great location, loved that the hotel is no more than a 5 min drive from being in the heart of downtown. Enjoyed that my room was on the parking lot side where I can remote start my car before I leave the room form the 4th floor. Slept like a baby, had a wonderful hot shower and really enjoyed the breakfast. One thing to keep in mind is that this hotel allows for smoking and non smoking rooms. We were on the non smoking side but somehow second hand smoke filled our room. I'm not sure how that happened but once reported the hotel staff took care of the problem immediately and by morning I didn't smell smoke nor did my room or any of my belongings. In the future I'll probably stick to a completely non-smoking hotel to avoid any smoking mishaps.
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Review collected in partnership with Best Western
Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western On The Avenue
Responded Jan 2, 2024
Thank you for choosing Best Western - On The Avenue and for taking the time to share your valuable feedback. While we are sorry there was a concern with smoke, we appreciate you allowing us to correct the situation. We are thrilled you found so much to enjoy about your stay and that you got such a great night's sleep. We hope that with so much going for us, you'll give us another opportunity to impress you even further.
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cjyap wrote a review Jul 2023
Griswold, Connecticut
5.0 of 5 bubbles
My husband and I stayed here for 3 nights, while visiting Buffalo for the first time. This is a great location and base for sightseeing. Allen St is 1/2 a block away and has a lot of fun and varied restaurant choices. The Theodore Roosevelt Inauguration site is 2 blocks away. Summer St, and Millionaire's Row is 2 blocks away. Just walking a few blocks around the hotel is a feast for the eyes with the variety of architecture of local homes.
Now about the hotel. I found it quiet overall. We were on the 5th floor. There was a mini fridge in the room, but no microwave. The rooms were spacious, in addition to a bed and desk, there was a comfortable chair to sit on. There is a full breakfast provided which was plentiful and there were a lot of choices: eggs, make your own waffles, fruit, yogurt, bagels etc. The staff is friendly, welcoming and ready to help with sightseeing suggestions.
Parking is free. This is big, since other hotels, just a few blocks away charge and furthermore, once here, I realized I liked this location much better than the other places.
You could easily walk down to the Canal area, it's less than 2 miles, but driving is easy too.
PS there is free parking at the Marina. There's a gate there, but drive through, take your first right, and an immediate left to park for free. Enjoy the walk along the canal to get to the sites. (no more than 5min)
Can't go wrong staying here.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: You can walk to a lot of places from the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western On The Avenue
Responded Jul 18, 2023
Thank you very much for taking the time to share your comments with us. We are thrilled to know that you enjoyed your overall visit and appreciated our excellent location, comfortable and spacious accommodations, delicious breakfast options, and friendly staff members. It was a pleasure hosting you and your husband, and we hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TaliaF83 wrote a review Jan 2022
Ashville, New York
5.0 of 5 bubbles
My husband and I had to come to the area for his mother's surgery on a Friday. They allowed us to check in early with no problems. After an issue with the hospital, surgery was postponed until Saturday so we needed to stay another night. The staff went above and beyond to get us another room as well as offering fantastic recommendations on local food spots and things to do while we waited. After all of that every time we saw them someone asked how mom was doing or about updates. Absolutely meant the world to us. The owner was great. The front desk morning staff was my favorite. She's very easy to talk to and very kind and genuine. We will definitely go back!
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Review collected in partnership with Best Western
Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western On The Avenue
Responded Feb 1, 2022
Dear Talia, We truly hope that everything went well with your mother-in-law, and we wish her a speedy recovery. Thank you so much for highlighting our fantastic staff. It means the world to us to know that we could help you during this time. We look forward to welcoming you back to Best Western - On The Avenue.
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Alan T asked a question May 2023
Layton, Utah142 contributions25 helpful votes
Is this hotel in a good and safe area of town? And how far away from the airport is it?
Answer from Sandie H
As far as a good and safe area of town I would say borderline. It is not near the airport.
felizdaisy asked a question Jul 2020
Los Angeles, California19 contributions16 helpful votes
Minimum age for check in?
Answer from bestwest510
Buffalo, New York
Hello, Please call us at (716) 886-8333 so we can explain our policy to you!
Sue H asked a question Jul 2018
Plainville, Connecticut40 contributions11 helpful votes
How far is this hotel from the falls an the shopping mall?
Answer from MsPDom
Wauseon, Ohio1 contribution
An hour is a good estimate, maybe give more time for the tollbooth (it can be very busy at times).
beckarama asked a question Dec 2015
London, Canada375 contributions97 helpful votes
What is your pet policy?
Answer from Megabucks
Chicago, Illinois15 contributions15 helpful votes
TRAVELING WITH PETS AT BEST WESTERN Best Western recognizes the ever growing needs for pet friendly accommodations. We strive to offer our guests and their furry friends a comfortable stay and have done our best to ensure consistency at all of our pet friendly properties. Best Western pet friendly properties will allow up to two domestic dogs in a rented room, with a maximum size of 80 lbs per animal. Other pet types such as cats, birds, monkeys, snakes, or other animals are allowed at the discretion of each property and require prior approval from the property. There may be a maximum $20 per day charge for each room with a pet or multiple pets or a maximum per week charge of $100. A refundable damage deposit of up to $50 per stay may be required of all guests with a pet. When making your reservation at a pet friendly hotel, it is recommended that you call the hotel directly if you have specific pet related questions and to guarantee availability of a pet friendly room. Planning a vacation with your pet? Use the FIND A HOTEL search on the left to locate one of our pet friendly hotels and make a reservation. Please Note - Policy is applicable to North America properties only (including US, Canada, Caribbean, Excludes: Mexico)
Trip22688752623 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Book now"
Read full review
Bonnie G wrote a tip May 2024
Binghamton, New York23 contributions5 helpful votes
5.0 of 5 bubbles
"Getting a room on the 5th floor eliminates any noise from traffic. And provided a great view of the sunrise!"
Read full review
A8353GJjohnc wrote a tip May 2024
New York, United States9 contributions1 helpful vote
4.0 of 5 bubbles
"Parking lot get full quickly. If possible try to get there earlier."
Read full review
George P wrote a tip May 2024
16 contributions
1.0 of 5 bubbles
"Get there early if you stay in this dump because there isn’t enough parking. "
Read full review
John K wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"N/A"
Read full review
Not the right property for you?
There are more places to choose from in the Buffalo area.
PRICE RANGE
C$253 - C$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inn - on the avenue hotel buffalo, best western hotel buffalo, best western buffalo, buffalo best western
LOCATION
United StatesNew YorkErie CountyBuffaloAllen
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western On The Avenue - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western On The Avenue
Which popular attractions are close to Best Western On The Avenue?
Nearby attractions include Theodore Roosevelt Inaugural National Historic Site (0.4 km), Allentown (0.2 km), and Trinity Episcopal Church (0.4 km).
What are some of the property amenities at Best Western On The Avenue?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western On The Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western On The Avenue?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western On The Avenue?
Yes, free parking is available to guests.
What are some restaurants close to Best Western On The Avenue?
Conveniently located restaurants include Fat Bob's Smokehouse, Betty's, and Allen Burger Venture.
Are there opportunities to exercise at Best Western On The Avenue?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Best Western On The Avenue?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western On The Avenue?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western On The Avenue?
Many travellers enjoy visiting Frank Lloyd Wright's Martin House (4.7 km), Theodore Roosevelt Inaugural National Historic Site (0.4 km), and Buffalo and Erie County Naval & Military Park (2.4 km).
Is Best Western On The Avenue accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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