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Adam's Mark Buffalo

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#10 of 23 Hotels in Buffalo
GreenLeadersSilver level
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Adam's Mark Buffalo
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1,732 Reviews from our TripAdvisor Community

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Utica, New York
Reviewed 2 days ago NEWvia mobile

I wanted to give this local establishment my business while in town for the tournament. I would say everything about the hotel is slightly below average with some aspects being poor. Pros- Location in proximity to the Key Bank center. Room was clean for the most part. Staff, tough not overly warm and fuzzy, were professional. Cons- Super thin walls-...

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Helpful?
Thank Crystal G
Lampasas, Texas
Reviewed 3 days ago NEW

Stayed during NCAA tournament. Room was a little dated but that could be said at many places. Furniture could also be updated. Staff very friendly and helpful. Nice location downtown. Had meal at the bistro/bar which was very good. Seemed a little overwhelmed by the basketball fans coming into the bar around closing even though the hotel was hosting a...

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Thank chammett
Reviewed 1 week ago

Loved the 6:30am room service American breakfast. Nicely done eggs. Loved the free high speed internet. Great coffee provided at the coffee making corner in the room. We also liked the snow garden and sitting area in the lounge. Nicely done up, enhanced by superb lightings.

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Thank GAN L
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you very much for your review. We're so glad you enjoyed your breakfast and so many aspects of your room and stay. Love the "snow garden" comment. Fresh perspective and yes, Wednesday was a big snow day here (but around a lot of the country too). Well, today is much warmer and beautifully sunny. Hope you can come back...

Reviewed 1 week ago

The hotel offers a decent place to lay your head for the price that you are paying. The rooms were decent, the pool was okay, and the common areas were bright and inviting. What I feel the hotel lacks is a business model that caters to the customer experience, coupled with internal policies and procedures that are predictable and repeatable....

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Thank Ingrid H
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your review and taking the time to post it. First, let me apologize for the inconsistency you experienced and the specific situations that occurred. I do want to thank you for giving a very thorough description of your stay experience, however, as it will be very helpful in sharpening our focus and re-training as/where needed. We have...

Umea, Sweden
Reviewed 1 week ago via mobile

Went here with friends for 2 nights. Satisfied with the room and the hotel facilities. Close to the arenas and canalside downtown Buffalo. But downtown Buffalo is empty during the weekends, so the location of the hotel is a little bit off from bar and shop districts.

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Thank PL6668
Reviewed 1 week ago via mobile

Because I can't give it 0 stars, I gave it a 1. It started off with a 45 minute line to check in. It was so bad that they started to hand water to guests waiting in line. Water? I mean come on. Cross train these employees to check people in. While in line, you are in front of a...

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Thank Christina A
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. We sincerely apologize for not meeting your expectations. We do take your concerns seriously and will review your comments fully to address the issues you mentioned. There are some peak periods with big check-ins and some wait time can be expected. We do our best to move the line along as fast as possible. I...

Reviewed 1 week ago

I think the best part of this hotel was the sails in the lobby area and the swimming pool. Everything was horrendous. The hotel is falling apart- wallpaper peeling off, elevators are half broken, and carpet is falling apart. The people are very rude, and the breakfast isn't worth $5. I have stayed in nicer Motel 6's than this dump.

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Thank Tiffany M
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

We are sorry that we did not meet your expectations during your visit. The hotel does have some wear and tear, and we do our best to keep up with this as well as do preventive maintenance to keep the facility up as it should be. Many of your fellow travelers have recognized our staff for providing very warm, friendly...

Hagersville, ontario
Reviewed 2 weeks ago

The lobby is very nice and open. Check in was quick and staff very friendly. It's very easy to get to and the parking is great. The hotel is in a great location if you're going to a ball game (only a 15 minute walk to Coca Cola Field) and hockey game (only a 20 minute walk to Key Bank...

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Thank Margaret P
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. We do appreciate them and as follow-up, we always do our best to address any shortcomings or specifics that are mentioned that may still need attention. Ideally, you mentioned the plug outlet item during your stay or at check-out, however, if not, please feel free to contact us again directly to let us know so...

Kelowna, Canada
Reviewed 3 weeks ago

Yes, this is an older hotel, however, the rooms have had renovations, and the bedding, towels and TV's are updated. We found the beds comfortable, lots of supplies, lots of space to walk around the beds and desk. The only thing, don't stay here if you're a light sleeper. Our room was on a high floor, but our window was...

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Thank JGLjen
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. We appreciate your choice of our hotel and that you found it convenient and comfortable. Although we cannot always guarantee this, next time you come, ask if there are rooms available away from the highway side. We will try to accommodate you if we can. Thanks again for your visit and taking the time to...

Windermere, United Kingdom
Reviewed 3 weeks ago

Well located for downtown and the Niagara Convention Centre, the hotel has friendly staff, a pleasant enough bar and a brasserie with some tasty dishes on the menu. The staff were really great but we got the impression that, despite their best efforts, there weren't enough people on duty to be able to fully handle the guests that were dining...

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Thank johnnyjape
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments. We appreciate the good comments and that you found our bar and restaurant pleasant and with tasty food. It was a particularly busy time and we do our best to staff according to our expectations, however, at times, it can get especially busy. It is good that our staff were friendly and did our best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Adam’s Mark Hotel in Buffalo NY provides more of the comfort, amenities and entertainment choices you desire. This remarkable Buffalo hotel has 486 deluxe guest rooms, including a variety of suites. It offers an extensive list of amenities and services that ensure every guest will experience absolute comfort and pleasure. In the final stages of guestroom renovations we are excited to offer Executive King and Double Rooms featuring refrigerators and microwaves in each of these rooms. Come see our renovations we are excited to start the next phases of the renovations including corridors, lobby, Deco Restaurant and Tiffany Rose Lounge. ... more   less 

Additional Information about Adam's Mark Buffalo

Address: 120 Church Street, Buffalo, NY 14202
Region: United States > New York > Buffalo
Price Range: $111 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adam's Mark Buffalo 3*
Number of rooms: 486
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Also Known As:
Adam`s Mark Buffalo Hotel Buffalo
Adams Mark Buffalo
Adamsmark Buffalo
Buffalo Adams Mark
Buffalo Adamsmark
Hotel Style:
#2 Green Hotel in Buffalo
#9 Business Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Adam's Mark Buffalo staff and other travellers.
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Questions? Get answers from Adam's Mark Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will likely offer more scenic views. We were on the 4th floor, and had limited visibility of any part of the City.”
 of 5 bubbles 321ingridh, 14 Mar 2017 | Read review
“We were on the 9th floor, room 929 and it had a nice view and was very quiet.”
 of 5 bubbles D8613JLmargaretp, 8 Mar 2017 | Read review
“ask for a room not facing the highway”
 of 5 bubbles JGLjen, 25 Feb 2017 | Read review
“Try the Hyatt”
 of 5 bubbles johnnyjape, 25 Feb 2017 | Read review
“not here pay a 20$ more and pick a marriot”
 of 5 bubbles juliebJ9770EI, 15 Feb 2017 | Read review
5 of 5