Ramada by Wyndham Buffalo Downtown

Ramada by Wyndham Buffalo Downtown

Traveller (473)
Panorama at the Adam's Mark Buffalo
360
Panoramas (11)
Room & Suite (39)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#17 of 26 hotels in Buffalo
3.8 of 5 bubbles
Location
3.2 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.2 of 5 bubbles
Value
Conveniently located in the heart of downtown Buffalo, the Ramada by Wyndham Buffalo Downtown features spacious accommodations and modern amenities ideal for any traveler.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Telephone
Iron
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish

Location

120 Church St, Buffalo, NY 14202
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Buffalo Niagara Intl Airport
13.7 km
See all flights
Niagara Falls Intl Airport
24.7 km
See all flights
Buffalo-Exchange Street Station
11 min
2,072Reviews32Q+A100Room tips
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Detailed Reviews
Jenn60974 wrote a review Nov 2021
Buffalo, New York4 contributions6 helpful votes
3.0 of 5 bubbles
We visited with a group of friends who were all staying here. I was very hesitant after reading the reviews. We found most of what was in the reviews to be true but it wasn’t as bad as I expected.

Our room was very dated with popcorn ceiling, fading wallpaper, stains on the chair and curtains. Otherwise the bedding and room seemed reasonable clean and was probably nice many years ago. After Lysoling everything I felt ok about it.

On the positive side the location is great. You can easily walk everyone you want to go downtown. The hotel bar area was nice. The service was slow but there was a lot of space and it had a nice laid back vibe.

Overall, this place has great potential and will probably be nice when fully renovated. If you stay know what to expect and decide if you can live with that. The rates were very reasonable for a Saturday night while the surrounding hotels were outrageous due to a Bills game. Also, they are slowly renovating so if you stay request a renovated room.

Would I stay again now, no. Would I try it again when fully renovated, yes.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Ask for a renovated room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert P, Marketing at Ramada by Wyndham Buffalo Downtown
Responded Jan 5, 2022
Thank you so much for staying with us and we hope to be able to see you again in the future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben Ton wrote a review May 2021
Lancaster, New York4 contributions1 helpful vote
3.0 of 5 bubbles
The Good: Customer service and what a room is expected to deliver (bring own soap or ask for it at front desk).

The bad: Lack of transparency. Expect $10/night for parking and a $50/night deposit for room. Luckily could afford since I didn't know at time of booking one month before visit. Also, "COVID" took away all amenities (pool/bar/room service). Havt to take service elevator instead of normal.

Place needs work, but a comfortable room. Didn't appreciate extra cost surprises
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
worldview08 wrote a review Jan 2020
Toronto, Ontario25 contributions44 helpful votes
3.0 of 5 bubbles
This hotel had good food, drinks, and lobby. The floor that we stayed on had tired rooms but were tidy and had everything that we needed. Location is really good. Parking was on site. There was a pool and gym but I didn't get a chance to use either.
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Date of stay: November 2019
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: ask for a renovated room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sightseer20338850760, Public Relations Manager at Ramada by Wyndham Buffalo Downtown
Responded Jan 15, 2020
Thank you for your positive review! We are renovating rooms in 2020 and appreciate your understanding as we compete for your business and continue to offer a better product in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vegas2007 wrote a review Feb 2020
Toronto, Canada1,004 contribution71 helpful votes
5.0 of 5 bubbles
The Buffalo Grand is perfectly located in Downtown Buffalo to attend events at the Keybank Center and the Canalside Waterfront. It is within 15 min walking distance. Also if you want to go to the Entertainment District of West Chippewa that is a short 10 minute walk as well. The price is perfect too. Unlike the properties nearby that will charge you about $200 a night, you can get the Buffalo Hrand for around $100 Canadian a night. Two of us were with a group of friends that were attending the Buffalo Sabres vs Toronto Maple Leafs game, practically the entire hotel were Leafs fans which was wild to see. The hotel is big and laid out pretty large as well. The lobby spacious so when checking in you are not crammed in. The hallways are long as this hotel has alot of rooms, close to 500. The rooms are big with a lot of room to move around, comes with a fridge and microwave which is great. The hotel is under renovation still. My friends and I stayed here back in November for WWE Smackdown and will be back again in March for the same event. You must check out the bar-restaurant on the main floor just off front the lobby. It's big and the staff are terrific. Prices and food are great as well. Twice at this property and I have not experienced anything negative. This will be my go to hotel to stay at whenever I'm going to attend events in Buffalo.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Peace, Marketing at Ramada by Wyndham Buffalo Downtown
Responded Feb 23, 2020
Thank you for your positive and extensive review! We are glad you enjoyed your stay and look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael C wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
After a 3 1/2 hour drive I was glad to lay down and relax. The room was clean the bed comfortable and there where no unexpected problems . The bathroom was large and had no problems . The temperature in the room was easy to control and fast to respond to any adjustments made to the thermostat. There was no annoying noise from adjacent rooms or hallway. I wasn’t very hungry but the restaurant on the first floor offered just about anything wanted. I stopped in the gift shop game room area and picked up a soda and a couple slices of pizza..It was pretty good.. I almost forgot about the parking . The parking is free . I had a great safe quiet night sleep. Check in and check out was handled by two very pleasant people. No unpleasant surprises just a comfortable safe nights sleep. Just what I was looking for. Thank you.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: I stay here for the quiet comfortable safe rooms to get a good night sleep.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sightseer20338850760, Public Relations Manager at Ramada by Wyndham Buffalo Downtown
Responded Feb 14, 2020
Thank you so much for joining us and we appreciate your business!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sandra_garduno wrote a review Aug 2020
Plantation, Florida32 contributions17 helpful votes
1.0 of 5 bubbles
I have been in multiple hotels and hostels and this “hotel” was the most poor and filthy hotel I had ever experience, by far.

It’s not a matter of how old the building is but about the very basic concept of hygiene specially right now during a global pandemic.

I don’t want to spend a lot of time describing what other customers have already reported, but instead I would like to share that I found a death rat in the middle of the corridor but this is not the scariest part of the story, when I saw what I was charged for the room I fainted!!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cswtravels wrote a review Sep 2021
New York City, New York102 contributions49 helpful votes
+1
1.0 of 5 bubbles
I'm not one to give bad reviews, and I pride myself on giving the most honest and fair reviews. That being said...
This is absolutely one of the worst hotels I have ever stayed in. The only thing going for this hotel is the location. Do Not be fooled by the lobby, or bar in this hotel. It will make you believe you are in for a fantastic stay, but the minute you walk to the guest room elevators you will quickly realize this hotel is not only dirty, falling apart, but being greatly mismanaged and neglected by the staff.

Rooms:
The 1st room, 345 was handicap accessible, view of the parking lot. We were shocked by the condition of the room, from the smell, to only 2 small pillows on a king size bed. The thing that made us have to switch rooms the first 10 minutes of being there, was after we flushed the toilet, the tub started filling with water and would not go down.

The 2nd room, 820, had a better view, but the bed look like they just threw the sheets on it. The drain in the bathroom sink was clogged, the tub had a ring around it, and there was used soap from the previous guest in the tub. Clearly, the tub/shower was never cleaned by the staff which the huge stain in the middle of the tub proved. Both the microwave and refrigerator were missing, the carpet and sitting chair had noticeable stains, and broken tv remote, alarm clock, and furniture.

At this point, we decided that we were only in Buffalo 2 nights, we would clean the room ourselves, since it was the holiday weekend and hotels were limited. Thankfully, the mattress in the room was at least comfortable.

Other Issues:
None of the ice machines were working on ANY of the guest room floors. You could only obtain ice from a staff member at the front desk who had to go behind the bar to retrieve it.
The staff was unorganized, not helpful on occasions, and truly did not seem to care about the upkeep of the hotel. There was never a real presence of staff working other than at the front desk.

Overall:
This place claims to be under new management. Well if that is the case, they need to renovate, revamp, and restructure this entire hotel. I would not recommend this hotel to ANYONE. The location of this hotel although great, is not worth the price. Take your business elsewhere.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert P, Marketing at Ramada by Wyndham Buffalo Downtown
Responded Sep 29, 2021
We apologies for the unacceptable conditions you experienced. We are currently undergoing repairs of the issues you noted. Again we are very sorry for this and are working hard to deliver a better experience in the future. Your remarks are well noted and we are making every effort to get things back in shape after the pandemic closure as soon as possible. We hope you will give us another chance to serve you better.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ranger W wrote a review Dec 2021
1 contribution
1.0 of 5 bubbles
This was the worst experience my wife and I have ever had. The service was horrible. We were told that the lounge was open with food available until 1am. That there was a breakfast buffet starting at 830am and a bistro for coffee opened at 6am. Well after returning from a local concert (11pm) the bartender said he already called last call for food and that he was going to call last call for the bar soon. I told him what we were told and he agreed to take a food order. We ordered food and drinks. After 15-20 minutes I asked if he forgot our drinks he said oh yeah what did you want again. Food came out and it was literally room temperature. I ordered another drink and after another 15 minutes I asked if he forgot again. He became very rude and unprofessional I showed him the sheet we received at check in stating the loung was opened till 1am. He insisted that he was doing us a favor by staying open and if we didn’t like it we could go back to our room. Enough on that you get the picture
At 830am I went to the lobby to get coffee and discovered there wasn’t anything open to get a cup of coffee and was told the buffet wasn’t going to open at all and the bistro might be open by 9
Needless to say we packed up and got out of there with absolutely no plans to go back oh yeah it was the first time staying at a hotel that I had to pay $10 to park on their property. Go figure

So if you are ever in the area I suggest you go somewhere where they will leave the light on then staying ate this horrible hotel.

Never been so
disappointed
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert P, Marketing at Ramada by Wyndham Buffalo Downtown
Responded Jan 5, 2022
Thank you for your review and we apologize for this experience.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nathan F wrote a review Jan 2020
Bailieboro, Canada26 contributions18 helpful votes
2.0 of 5 bubbles
Arrived and was told I only had 1 out of the two rooms I actually paid for and reserved weeks ago. Came from Canada and this was the last thing I wanted to hear after being out all day in town. Staff were extremely rude and refused to assist troubleshoot any further. I kept getting re directed to take it into my own hands and phone the company I booked through. Not acceptable. Luckily there was a general manager of some sort standing around the counter who intervened and actually wanted to help & did. He actually had to tell both of the first employees to stop talking down to me. Even though I booked in my name , the second room was for some reason listed in my girlfriends name and this is what was causing the issue. It was a shame I had to be treated rudely by two employees before this got figured out. Don’t expect much here , just a convenient border sports town hotel that’s close to the arena.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sightseer20338850760, Public Relations Manager at Ramada by Wyndham Buffalo Downtown
Responded Jan 8, 2020
Thank you for taking the time to write your review. We would like to apologize for the less than satisfactory experience . I will be speaking with the hotel owner today about this. Please be assured that this was unacceptable and I appreciate you bringing this to our attention .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
johnnyMotown wrote a review Feb 2020
Toronto, Canada40 contributions
5.0 of 5 bubbles
This was the 2nd time my friends and I have stayed here and it was great. We were going to the Leafs vs Sabres game down at the Keybank Center and the arena is only a 15 minute walk away. The hotel is huge, the bar is awesome. We had a great laugh with the manager both nights we were there, and meeting Harry Stinson at the bar, he is the new owner, was a surprise. Great guy from where we are from, Toronto, telling us the vision he has for the place. Main Street is a short walk away where you can walk up and hit some restaurants but honestly the bar/restaurant in the hotel is great and the food is great as well. W. Chippewa is just up the street for the nightlife. Rooms are large and clean, we had a fridge and microwave in our room staying on the 7th floor, our friends stayed on the 6th and had them, friends that stayed on the 5th had them but our friends on the 4th floor didn't for some reason.
The hotel was busy because of a Youth Conference on Saturday night and then hundreds of Leafs fans checked in Sunday. We are all looking forward to heading back in 2 weeks when the WWE Smackdown event is at the Keybank Center.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
Room Tip: Ask for rooms with fridge and microwave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Peace, Marketing at Ramada by Wyndham Buffalo Downtown
Responded Feb 29, 2020
Thank you for your positive review. We are glad you enjoyed your stay and look forward to seeing you at the next WWE event!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris K asked a question Sep 2020
Buffalo, New York
How old do you have to be to reserve a room?
Answer from Ciara S
Liverpool, New York
21 there
Shobhit asked a question Feb 2020
Ahmedabad, India
Hi, what are the check in & check out timings?
Check in is 3pm and check out is 12 noon.
Ticu P asked a question Oct 2019
Toronto, Canada145 contributions4 helpful votes
How much is self parking?
Parking is $15 per night .
Answer from Cossack1
Manchester, New Hampshire100 contributions45 helpful votes
Maybe 10-12 minutes by drive. I would not recommend walking, the bus station as with most cities is not located in a real good area.
Beth K asked a question Mar 2017
Schenectady, New York2 contributions
How far it to the key Bank centerand Amtrak station
Answer from Nancy N
Buffalo, New York1 contribution
Hello, it's a very short walk or taxi ride to both of those. It is 5 minutes or .8 mile to KeyBank Center and 3 minutes or .5 mile to Amtrak Station. I hope this helps!
Drew J wrote a tip Jan 2022
1 contribution
1.0 of 5 bubbles
"Do not book"
Read full review
Jenn60974 wrote a tip Nov 2021
Buffalo, New York4 contributions6 helpful votes
3.0 of 5 bubbles
"Ask for a renovated room."
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Leslie wrote a tip Jul 2021
Mechanicsburg, Pennsylvania7 contributions1 helpful vote
1.0 of 5 bubbles
"Don't stay here. "
Read full review
Pam W wrote a tip Jun 2021
Jamestown, New York19 contributions11 helpful votes
1.0 of 5 bubbles
"Choose another hotel"
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Sly S wrote a tip Jun 2021
1 contribution
2.0 of 5 bubbles
"Check out the room before you check in!"
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Not the right property for you?
There are more places to choose from in the Buffalo area.
ALSO KNOWN AS
adam`s mark buffalo hotel buffalo, adams mark buffalo, adamsmark buffalo, buffalo adams mark, buffalo adamsmark
FORMERLY KNOWN AS
The Buffalo Grand Hotel
LOCATION
United StatesNew YorkErie CountyBuffalo
NUMBER OF ROOMS
486
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Ramada by Wyndham Buffalo Downtown - Reviews & Photos

Frequently Asked Questions about Ramada by Wyndham Buffalo Downtown
Which popular attractions are close to Ramada by Wyndham Buffalo Downtown?
Nearby attractions include Buffalo Pedal Tours (0.4 km), Buffalo City Hall (0.4 km), and Silo City (0.2 km).
What are some of the property amenities at Ramada by Wyndham Buffalo Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ramada by Wyndham Buffalo Downtown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ramada by Wyndham Buffalo Downtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ramada by Wyndham Buffalo Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Ramada by Wyndham Buffalo Downtown?
Conveniently located restaurants include Pearl Street Grill & Brewery, Sato Brewpub, and Mon Ami Restaurant.
Are there opportunities to exercise at Ramada by Wyndham Buffalo Downtown?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Ramada by Wyndham Buffalo Downtown have airport transportation?
Yes, Ramada by Wyndham Buffalo Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Ramada by Wyndham Buffalo Downtown located near the city centre?
Yes, it is 1.0 km away from the centre of Buffalo.
Are any cleaning services offered at Ramada by Wyndham Buffalo Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Ramada by Wyndham Buffalo Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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