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Holiday Inn Express & Suites Downtown Buffalo

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#11 of 23 Hotels in Buffalo
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Holiday Inn Express & Suites Downtown Buffalo
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646 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Downtown Buffalo
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Showing 616: English reviews
Ashfield, Massachusetts
Reviewed 1 February 2014

The suites are spacious and clean, the front desk and other staff efficient and friendly, the lobby basic, and the clientele a mix of business folks, airline crews which seem to be a mainstay, and then value-seekers. There is Wifi and included breakfast buffet -- but I went three blocks down W Chippewa for a Starbucks. The free parking is...

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1Thank BTH1
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with your feedback. I'm pleased we were able to consistently provide you with efficient service and comfortable accommodations. We are fortunate to be located on W. Chippewa street near various eateries and cafe's. We look forward to your next visit!

Seattle, Washington
Reviewed 25 January 2014 via mobile

We came to buffalo on a long weekend to check out a bills games, go to a concert, try some wings, and make a stop at Niagra falls. We chose this hotel based on price and location to the concert. The hotel did not disappoint. Rooms were massive and clean. The bed was very comfortable especially after a day of...

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2Thank mary l
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Many thanks for your awesome review! Glad to hear you were able to experience some of the great things about this area- including the Falls and some wings. Our location in the Theater District as well as the TGI Fridays located in the building is certainly one of our perks. I'm very pleased that our suites met your needs and...

Webster, New York
Reviewed 23 January 2014

We stay at Comfort Suites whenever we attend events at the First Niagara Center - Sabres Games, Concerts, etc . . . the location is ideal, easy in and out - to and from the Arena. Plus it's right near Chippewa Street - with loads of eateries to choose from or we eat at the TGI Fridays downstairs in the...

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Thank Karen C
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Wow! Thank You so much for your great review. You touched on many of the great aspects of our hotel. Especially the trolley line that allows easy access to the First Niagara Center as well as our location on Chippewa close to various restaurants and bars. I'm so glad to hear we have met all of your needs, we look...

Central NY State
Reviewed 23 January 2014 via mobile

One night stay while visiting Canisius College. Beautiful two room suite. Very roomy. Bed was very comfortable. Bathroom was roomy and comfortable. Be alert for towels that are stored inside the shower. Odd location. A weary traveler could turn on the shower and saturate his bath towel! Train/subway is next to hotel, but it is quiet. Very convenient to hop...

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Thank maddiecat22
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank You so much for your wonderful and detailed review. I'm very pleased to hear our accommodations met your needs while you were visiting Canisius. The trolley on Main Street next to the hotel certainly does provide an easy way to travel through downtown and up towards campus. We look forward to your next visit.

Philadelphia, Pennsylvania
Reviewed 17 January 2014 via mobile

We booked a room for one night to catch a Flyers/Sabres game. Mike at the front desk was very helpful and accommodating. We got there earlier then expected and he let us check in early since room was ready. The room was clean, bed was comfortable. Free continental breakfast was ok - (help yourself) make your own waffles, hot sausage...

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Thank Amypcap
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for the awesome review. I am so glad to hear Mike was able to accommodate you! We are so pleased to be conveniently located close to the First Niagara Center and that our amenities met all of your needs. See you again soon!

Hamburg, New York
Reviewed 13 January 2014

Recently had the pleasure of an extended stay at this hotel and cant say enough about the excellent service and accomodations. The hotel manager Matt, the front desk staff Mike and Jen, Gwen in the breakfast cafe and the night maintenence service have all been friendly and professional. The staff really act as a team. Mike Hicks at the front...

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Thank colleen d
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you so much for you review. We are always pleased to meet the needs of our extended stay guests. We are fortunate to have such a wonderful team (especially when the weather conditions are less than wonderful). I will be sure to pass along your kind words to our staff to reinforce all of their hard work. Thanks again!

Auckland, New Zealand
Reviewed 11 January 2014

Stayed while visiting Buffalo for the Trans Siberian Orchestra concert in December. The lobby & check in was warm and welcoming after a long drive from the Adirondacks, and I was soon on my way up to the room. I didn't know about the complimentary cookie & bottle of water until I was in my room reading the welcome book;...

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Thank Lathkill
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for your review. I apologize that the cookies and water were not offered at check in, please feel free to request this at any point during your next stay. I'm pleased that our accommodations met your needs!

Whitby, Canada
Reviewed 7 January 2014

We really enjoyed our 2-night stay in Buffalo although the weather really hampered our plans. We had a coupon deal and are glad we found this hotel since we hadn't stayed there before. Thankfully the king suite room was roomy and comfortable so we didn't mind staying in our room more than we had intended due to the bad weather....

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Thank famillehamilton
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you so much for your extensive and great review! Despite the weather, I'm glad you were able to make the most of your stay and enjoy all of our amenities. You are correct about the architecture in Buffalo, the buildings are a sight to see in themselves. I am sorry you got caught in the storm, you will have...

Olean, New York
Reviewed 2 January 2014

I was supposed to be leaving on a flight for Chicago from Buffalo airport when I found out I wasn't going to be able to make it. Matt Spencer the general manager helped out tremendously by getting me a room at his hotel and having someone pick me up at the airport. I can't thank him enough for his help,...

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Thank bakerd81
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you so much for the great review, we are so glad we were able to help you out! It can be quite stressful when travel plans don't go as expected so it was the least we could do to lessen your stress. I will make sure to let Michelle and Diane know of your kind words!

Toronto, Canada
Reviewed 31 December 2013

Enjoyed our stay here. Very clean, good size rooms (king suites only). Very courteous and helpful staff. Location to downtown Buffalo events is ideal - Shea's Performing Arts Center is across the street. Parking is convenient but not on site. TGIF restaurant on premises. Close to major highways.

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Thank eccs2
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thanks for the great review! We are always hopeful that our suite set up will meet most everyone's needs. We are fortunate to be located in the heart of the theater district- I hope you enjoyed the show!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Address: 601 Main St, Buffalo, NY 14203-1488
Region: United States > New York > Buffalo
Price Range: $155 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Downtown Buffalo staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Downtown Buffalo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4TH Floor facing the Electric Building”
 of 5 bubbles Canadajack25, 8 Dec 2016 | Read review
“Ask for a high floor. It is in downtown and street traffic can be heard on lower floors.”
 of 5 bubbles bletournea, 7 Dec 2016 | Read review
“There is a tram that runs pretty regularly on one side. Ask for the non-tram side.”
 of 5 bubbles cbakersmith, 24 Sep 2016 | Read review
“We were up on the 5th floor.”
 of 5 bubbles 386chipl, 30 Aug 2016 | Read review
“Go somewhere else!”
  • The paint was peeling from the ceiling too.
 of 5 bubbles Christine83578, 7 Jul 2016 | Read review
5 of 5