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Holiday Inn Express & Suites

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Traveller (16)
Room & Suite (8)
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Overview
  • Excellent30%
  • Very good43%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express & Suites
Special Offer: Book Direct and Save
Hotel deals
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Reviews (106)
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LanguageEnglish
32
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5
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All reviewsreasonable hotelpancake machineroom was cleancontinental breakfasta great stayfreewayinternetrenovationkeymattress
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11 - 15 of 102 reviews
Reviewed July 11, 2017

I stayed here because it is near the care center where my father was. It is near the freeway, but even though my room was at the back right next to the freeway, the sound did not bother me. I like to get up and...More

Thank Momokidsncats
Response from IHGService, Guest Relations Manager at Holiday Inn Express & SuitesResponded July 25, 2017

Hello Momokidsncats, I’m glad you left us positive feedback. Thank you for staying with the Holiday Inn Express American Fork - North Provo, UT while visiting your father. Please send him my well wishes! We’re always inspired when guests tell us about the wonderful service...More

Reviewed June 29, 2017

I rarely write reviews, but this experience was so bad I felt I had to. I even waited a couple days to calm down so this wouldn't just be a stream of expletives. The hotel botched my stay. I called to make a reservation by...More

Thank SogniDiItalia
Response from Kimberly S, General Manager at Holiday Inn Express & SuitesResponded July 6, 2017

Thank you for taking the time to tell us about your experience. I am very sorry to hear that your room type did not meet your expectations. Please know that I take all guest reviews very seriously, and will work with our front desk staff...More

Reviewed May 16, 2017

It is hard to rate a property when it is undergoing major renovations when you visit. Took us a few minutes to find the Reception on day 1, then day 2 we saw they put up a sign. Foyer and breakfast area undergoing a makeover...More

1  Thank Nerrel L
Response from Kimberly S, General Manager at Holiday Inn Express & SuitesResponded May 18, 2017

Thank you for taking the time to review your stay with us here at the Holiday Inn Express & Suites of American Fork. I am pleased to hear that your rooms were clean. We are very excited to complete our lobby, and breakfast are renovation....More

Reviewed April 10, 2017 via mobile

Stayed here on the way to Wyoming to help mom move to CA. Booked a room for myself, and another for my son. However, when we were checking in, they had the price for my son's room all wrong and way too high. Thank goodness...More

Thank Randy D
Response from Kimberly S, General Manager at Holiday Inn Express & SuitesResponded April 12, 2017

Thank you for your review. We are so pleased to be a part of the IHG family, and being the brand you choose. I'm sorry to hear that there was some confusion in the reservation, but I'm pleased to know it was resolved. Thank you...More

Reviewed March 18, 2017

I was able to get a good rate, the staff was friendly and professional, the lobby was not great, but they are under repairs / construction, the room was small, but adequate and ventilation was good and reasonably quiet, the sink area was extremely small,...More

Thank PaulEugeneG
Response from Kimberly S, General Manager at Holiday Inn Express & SuitesResponded March 20, 2017

Thank you for taking the time to review your most recent stay with us. Please know that I take all reviews very seriously and will work to improve on the items you noted. Please know that we have several different room types and would love...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$99 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$99 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (16)
Room & Suite (8)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"on backside- very quiet."
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"Go for rooms on the top floor, the king suites are real nice and big. 2 separate areas, 2 TV's"
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"Away from the freeway is better."
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"Get a place close to the stairs because the one elevator is quite slow."
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