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Mainstay Hotel & Conference Center

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Mainstay Hotel & Conference Center
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590 Reviews from our TripAdvisor Community

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There are newer reviews for Mainstay Hotel & Conference Center
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Showing 537: English reviews
PARKER
Reviewed 3 September 2013

Received upgraded room when we mentioned we were celebrating my birthday. The refrigerator was not working and told front desk. Got back from dinner to find new frig. Prime rib awesome in restaurant and shopping conveniently nearby.

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Helpful?
Thank SHERRI F
rutherford nj
Reviewed 1 September 2013

WOW Some of the reviews look like they were left by disgruntled former employees... So my expectations were very low AND that was a good thing. We usually stay in very fancy hotels...Our room had a King sized bed on the first floor ( We requested first floor since no elevator -would have to hump your luggage up the stairs)...

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1Thank Chris S
Connecticut
Reviewed 30 August 2013 via mobile

We booked this hotel because it was the cheapest in the area & we weren't really going to be in the room that much. They are pet friendly, which is awesome, so we brought our dog & staff & guests were excited about her being there with us. The front desk staff was super nice & the shuttle driver was...

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Thank Miss_America21
Norton, Massachusetts, USA
Reviewed 26 August 2013

We love having a little get away in Newport. The Best Western provides us with a nice, clean place to stay just 2 miles outside of the down town area for a reasonable price. We like to hit the small casino across the street which you can walk to. On weekends they have entertainment. Add a couple friends and it...

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Thank PAULA M
Georgia
Reviewed 22 August 2013

Wow! A client booked this 'hotel' for me. I kid you not. It is as cozy as a crack house in the late 80's. Actually cried at how bad it was. Hair all over. Roaches. Live roaches in the ice machine. NO wifi!!!!!! Checked out at my own expense to stay somewhere lovely in Newport. DO NOT save a buck...

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1Thank TallGalTravels
Wantagh, United States
Reviewed 20 August 2013

I had read a number of reviews of this and other hotels in the area. This was an overnight stay in Newport to see some sights in Newport before heading home and I was very glad to have chosen The Mainstay. Great value, convenient to parkway, nice room and a courtesy shuttle that allowed me to enjoy the visit and...

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Thank Lisa S
East Hartford, United States
Reviewed 19 August 2013

I recently rented two suites for a bachelorette party and was very happy with our stay! It was affordable and easy to check in and out. They provided round trip shuttle service for 8.50 per person which works out to be a better deal than taking a cab.

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Thank Kelly T
Boston, Massachusetts
Reviewed 19 August 2013

Myself and my bridal party had my bachlorette party in Newport. We stayed here because it was less pricey than some of the hotels right in downtown! It was a quick drive to the beach, liquor store, and restaurants on Thames street. They had a pool, but we did not go in. We did eat breakfast at the restaurant and...

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Thank xkellz17x
Reviewed 17 August 2013

I am a Best Western employee and I know it gets difficult sometimes to make everyone happy. Gilmore at the front desk was very kind and helpful to me and my boyfriend when checking in. Gave us good directions to the downtown area and helped me out with redeeming my travel cards. He checked us in quickly and easy. I...

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1Thank Chelleypistols
Lewistown, United States
Reviewed 17 August 2013

Best Hotel Ever! Great Value! Location is close to restaurants many Lancaster Outlets. This hotel is truly one of the nicest hotels I have ever stayed in.....no regrets! Comfort and Cleanliness are both A++

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Thank Angela Q

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Only one mile from Newport, Rhode Island's historic waterfront, Mainstay Hotel and Conference Center offers convenient amenities and relaxing facilities in a great location. Across the road from Newport Grand Casino and half a mile from Newport Naval Station, we are just a few minutes drive from historic mansions, beautiful beaches, a bustling harbor and many other area attractions and activities. Our 200-room facility offers complimentary parking; seasonal shuttle service (surcharge) to downtown; ATM; fitness center; seasonal outdoor pool; self-service laundry; complimentary Wi-Fi, as well as conference and banquet facilities to host your private party or corporate event for up to 150 people. North End Steakhouse, our restaurant, is open for breakfast, lunch and dinner, from 6:30 a.m. until 9:00 p.m. Sundays to Thursdays, and until 10:00 p.m. Fridays and Saturdays, with bar service daily from 11:00 a.m. to 1:00 a.m. We offer casual, friendly dining for all tastes, with a special accent on signature steaks and great seafood featuring Steak Night Tuesdays, Rib Night Wednesdays, Seafood Thursdays with changing lunch, early bird and dinner specials. ... more   less 

Additional Information about Mainstay Hotel & Conference Center

Address: 151 Admiral Kalbfus Road, Newport, RI 02840 (Formerly Best Western)
Region: United States > Rhode Island > Newport
Price Range: $70 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Hotel & Conference Center 2.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Best Western The Mainstay Hotel Newport
Best Western Newport
Newport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Mainstay Hotel & Conference Center staff and other travellers.
10 questions
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3 months ago
3 months ago
Harrison, New Jersey
over a year ago
Waterville, Ohio

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Questions? Get answers from Mainstay Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor in the back and keep your fingers crossed, its Newport !”
 of 5 bubbles Q8409JWkevinc, 18 Nov 2016 | Read review
“When making the reservation, call to make sure you are getting one of the newly renovated rooms,”
 of 5 bubbles 306RobinB, 4 Nov 2016 | Read review
“stay away from first floor”
 of 5 bubbles cindyj145, 25 Sep 2016 | Read review
“Stay else where”
 of 5 bubbles bhtsholdings, 18 Sep 2016 | Read review
“go direct to hotels for reservations not third party.”
 of 5 bubbles jemeizner, 2 Sep 2016 | Read review
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