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The Royal Hawaiian, a Luxury Collection Resort

Expedia.comUS$345*
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#17 of 84 Hotels in Honolulu
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Royal Hawaiian, a Luxury Collection Resort
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3,580 Reviews from our TripAdvisor Community

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Showing 2,814: English reviews
Phoenix
Reviewed 16 March 2015 via mobile

This beautiful property is in a great spot, right by a very upscale mall (5 min walk from the room to the food court, great for kids), in the heart of the best shopping. A great spot on the beach, too. This part of town is VERY busy and crowded, but hotel grounds and public spaces are somehow quiet and...

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1Thank JamesR36
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear JamesR36, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. It is wonderful to learn that you enjoyed our superior location, conveniently located near various shopping, dining areas, and the iconic Waikiki Beach. We are delighted to learn that you enjoyed our luxurious rooms and exceptional dining experience at Azure Restaurant. Thank you for...

Nashville, Tennessee
Reviewed 15 March 2015

As a one of a kind historic property (which my husband and I love and seek out), The Royal Hawaiian certainly delivered and that was our biggest motivator in deciding to stay here. There is by far more excellent than unsatisfactory here but there are a few areas that fell short and didn't quite live up to our expectations. There...

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2Thank with2boys
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear with2boys, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. It is wonderful to learn that you enjoyed the historic grounds of our resort and found our service delivery to be exceptional. We are delighted that you loved our luxurious bath amenities and that our rooms were beautifully decorated. In regards to your comments about our...

Vence, France
Reviewed 15 March 2015

I am fortunate to visit Hawaii 4 times a year for business. I stay here simply because I know so many of the staff. The hotel gets a lot of use so it looks a little worn around the edges already after their huge remodel. The suites are roomy but the bathrooms are tiny…….really small. The restaurant in the hotel...

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Helpful?
Thank TheoMonk
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear TheoMonk, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort again. We appreciate your feedback on the concerns you mentioned and will share it with our management to elevate our guest experience. Thank you for your kind remarks regarding your dining experience at Azure Restaurant, as this is always a joy to share with...

Reviewed 15 March 2015

The Royal Hawaiian is a wonderful hotel. It has a big reception/concierge area, a small gym on the lower ground floor, a big restaurant and the Mai Tai bar. Also on site you find different luxury shops. It even has a business centre, small but quirky. This stay was a treat for us from a friend, so really don't know...

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1Thank katnissb
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear katnissb, Thank you for staying at the Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that upon check in your room was upgraded to a Garden Suite. It is wonderful to learn that our housekeeping team was meticulous with every detail and aspect of your room to ensure that you had a comfortable stay with us....

Lafayette, Indiana
Reviewed 14 March 2015

After checking in and going to our room; the room had serious issues that we discovered overnight. Went to the front desk to report all the problems and they were fixed. The customer service manager apologized to us. The concierge that we used was wonderful, Laurie-Ann. I lost my drivers license after passing security in Kona to the flight to...

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Helpful?
Thank NSF4040
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear NSF4040, Thank you for sharing about your most recent stay at The Royal Hawaiian, a Luxury Collection Resort. It is disappointing to learn that our room was not what you expected and we sincerely apologize for our shortfalls. However, we are pleased to learn that our associates were able to completely resolve any issues you had with our room....

Miami
Reviewed 13 March 2015 via mobile

This is our fifth visit here in 13 years - we have fallen totally in love with this historic beautiful hotel. This is our go to place for all special celebrations! I am SPG gold and have always been fortunate enough to get ocean view upgrades at check in which are greatly appreciated. Every member of staff we met from...

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Thank mwooduk
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear mwooduk, Thank you for staying at the Royal Hawaiian, a Luxury Collection Resort. It is always a joy to welcome returned guests who enjoy the historic charm of our resort. We are pleased to learn that your room was upgraded upon arrival and that Melani, Monica, our General Manager, Cheryl, and our associates was able to assist in ensuring...

Reviewed 13 March 2015 via mobile

Fees, fees, and more fees. They will hit you with a $39.65 daily resort tax that covers Internet, parking, and 2 Mai Tai'. Restaurants are good but very expensive ($67 breakfast). Also, had a $500 resort credit from travel agency. However, couldn't be used for alcohol, taxes, or tips. Hope this helps. All in all stay was decent!

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2Thank Steven M
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Steven M, Thank you for staying at the Royal Hawaiian, a Luxury Collection Resort. We appreciate your time and feedback to share your honest experience. We are disappointed that your stay with us did not leave a strong impression but we will use your feedback to improve our guest experience. Thank you.

Washington DC, District of Columbia
Reviewed 13 March 2015

The hotel is beautiful with gardens in the front and middle, and backs up to the beach. Our room was small (typical of historic buildings) but really comfortable and pretty. We overlooked the garden which is a very nice view. The lobby is open to the public (as is the case for all hotels in Waikiki) with several shops, and...

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Thank Katie G
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Katie G, Thank you for staying at the Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you enjoyed our beautifully furnished rooms and lovely garden view from your room. As you mentioned, our resort is conveniently located near a wide variety of shops and restaurants for you to explore. We are please to learn that...

Vancouver Island, Canada
Reviewed 12 March 2015

I was lucky enough to stay here with my partner back in August for my sisters wedding. We stayed in an ocean front room and all I can say about the view is WOW!!!! Typically I think the cost of the room was way over priced......but then again this is a Waikiki beach front hotel so its pretty competitive with...

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Thank Paul_zoo
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Paul_zoo, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort and for sharing your Royal experience with us. We are delighted to learn that you enjoyed the picturesque view of the famed Waikiki Beach from your room. It is wonderful that you felt that our associates was always welcoming during your stay. We did noticed your...

Seattle, Washington
Reviewed 12 March 2015

My wife and I vacation each year in Hawaii, normally visiting one of the Islands for a week during the fall season, and then for an extended weekend in the late winter/early spring. This year for our short trip, we decided to take a break from staying at our usual hotel (The OUTRIGGER on the Beach) and splurge for a...

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4Thank Steve K
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Steve K, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. It is always a joy to hear from guests who love the historic charm of our Pink Palace of the Pacific. We did notice your comments on a few shortfalls you encountered during your experience with us and would like to apologize for...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $538 - $974 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#6 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the new tower”
travelmangiare, 25 Apr 2017 | Read review
“The new building has a buffet, Bet views everywhere.”
_klissenden, 25 Apr 2017 | Read review
“Don't stay at this hotel unless you want sit on a beach towel.....if possible rent chairs from local store..You should NOT be charged to rent chairs at a beach front hotel....We would like some type of refund...”
stephenhO5165KW, 24 Apr 2017 | Read review
“Splurge for ocean view; It's connected with the Sheraton, so you get all of the Sheraton amenities as well.”
375ericp, 22 Apr 2017 | Read review
“Malani Tower, preferably Premium level Higher Floor!”
jackhanney, 18 Apr 2017 | Read review
5 of 5
Expedia.com
US$345* /night
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TripAdvisorUS$345
getaroom.comUS$365
Hotwire.comUS$345
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Prices are for 1 room, 2 adults
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