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The Royal Hawaiian, A Luxury Collection Resort, Waikiki

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Traveller (3274)
Room & Suite (909)
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Overview
  • Excellent60%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“the mai tai bar”(333 reviews)
“the pink palace”(196 reviews)
“mailani tower”(129 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Royal Hawaiian, A Luxury Collection Resort, Waikiki
Special Offer: 4th Night Free/Breakfast
Hotel deals
Offers from The Royal Hawaiian, A Luxury Collection Resort, Waikiki
Special Offer: 4th Night Free/Breakfast
Hotel deals
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,122)
There are newer reviews for The Royal Hawaiian, A Luxury Collection Resort, Waikiki
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1,201 - 1,205 of 3,247 reviews
Reviewed February 7, 2016

The Royal Hawaiian has lost its touch. It used to be this magical experience like none other from the moment you drove up - receiving a lei, a cold towel, guava juice, exceptional customer service with a smile, everything clean and spotless! Now you drive...More

8  Thank K R
Response from RHCoordinator, Manager at The Royal Hawaiian, A Luxury Collection Resort, WaikikiResponded February 16, 2016

Aloha K R, Thank you for returning to us and for sharing your candid feedback. We are disappointed to hear about your experience and would welcome further feedback on your check in experience and other interactions with some of our staff. Please reach out to...More

Reviewed February 6, 2016 via mobile

This was our first trip to Hawaii and the Royal Hawaiian was a wonderful experience. Great food, great staff, wonderful service. The luau was amazing. We felt very at home and taken care of and would love to go back someday.

Thank Elizabeth S
Response from RHCoordinator, Manager at The Royal Hawaiian, A Luxury Collection Resort, WaikikiResponded February 16, 2016

Aloha Elizabeth S, We are so pleased that we were your choice for your first visit to Hawaii and that you had a great experience. We are very proud of our luau. We look forward to your next return soon!

Reviewed February 3, 2016

I have stayed at the Royal Hawaiian a couple of times and it is my favorite hotel. They have only been one night stays as I live in Honolulu and have a staycay. Always stayed in the Historic building which features the old world charm,...More

1  Thank Honoluluvicky
Response from RHCoordinator, Manager at The Royal Hawaiian, A Luxury Collection Resort, WaikikiResponded February 16, 2016

Aloha Vickyt74, It is great to have you return to us again and again. We love our kama'aina guests and can't wait to welcome you back for another visit.

Reviewed February 2, 2016

After a couple of hiccups at check in and housekeeping, the staff at the Royal Hawaiian couldn't do enough to make sure we were happy. A special mention and thank you to Jaymie and Roland. The rooms are ok, i think they maybe due for...More

Thank sikada
Response from RHCoordinator, Manager at The Royal Hawaiian, A Luxury Collection Resort, WaikikiResponded February 16, 2016

Aloha sikada, Mahalo for staying with us in the Mailani Tower. We are very pleased that Jaymie and Roland were able to take care of any initial hiccups and provide the kind of experience our guests expect at The Royal Hawaiian. We are glad you...More

Reviewed February 2, 2016 via mobile

So here I am writing this on the first morning at my stay at the Royal Hawaiian. I've got to say that so far, I'm disappointed. We arrived late at night and it was dead quiet. Check in was fast. However we were given a...More

8  Thank SixPackPilot
Response from RHCoordinator, Manager at The Royal Hawaiian, A Luxury Collection Resort, WaikikiResponded February 16, 2016

Aloha SixPackPilot, Thank you for reaching out with your feedback. We would like to follow up with you directly regarding your check in experience, as it is not the sort of luxury experience we strive to provide our guests. Please send us a direct message...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$395 - US$699 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#12 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$395 - US$699 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#12 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3274)
Room & Suite (909)
Pool & Beach (422)
Dining (201)
Amenities (103)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
mkarolian
May 7, 2018|
AnswerShow all 5 answers
Response from debbiek805 | Reviewed this property |
My understanding was the hotels owns the lounges and umbrellas and they must be booked through the hotel.
0
Votes
Lois M
May 7, 2018|
AnswerShow all 4 answers
Response from weschoy | Reviewed this property |
Normally the local tradewinds will keep the air around the rest of the islands including Oahu clear from the volcanic air being produced on Hawaii island. Should the winds shift to what is termed locally as Kona winds then... More
1
Vote
justforana
April 1, 2018|
AnswerShow all 4 answers
Response from Lazylizard61 | Reviewed this property |
Yes. It had two queen beds and they were very comfortable.
1
Vote
Room Tips
"Rooms ending with 00 or 01 in the tower have a great view"
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"Mailani Towers for all the amenities"
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"If you prefer the "Old Hawaii" request a room in the original hotel."
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"stay away don't pay for luxury coz you get non"
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