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The Royal Hawaiian, a Luxury Collection Resort

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#16 of 84 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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3,492 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,734: English reviews
Reviewed 12 December 2014

Once you get out of your car/cab you are greeted with a smile and a free real flower lei or kukui nut lei for the men. The check in process happens at a desk with comfy chairs and an employee who asks your names and what brings you to Hawaii. During our process we explained it was our 15 year...

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1Thank Jason559
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha Jason559, Thank you for sharing your extraordinary experience at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you were greeted with flower leis and kukui nut leis. It is truly a pleasure to welcome you and your family to The Royal, especially since this was your son’s first visit to Hawaii. The rooms are...

Franklin, Tennessee
Reviewed 11 December 2014

The Royal Hawaiian is definitely a great hotel and place to stay. It is located on the world famous Waikki Beach and the service was extra-ordinary. The lobby was excellent and the views from the rooms were exceptional.

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1Thank Houston N
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Houston N, Thank you for sharing your spectacular experience at The Royal. We are delighted to learn that you were well taken care for and that our ambassadors were able to provide an exceptional experience during your stay. Thank you for your kind comments regarding our lobby. Our team works diligently to ensure that the grounds are clean and...

Honolulu, Hawaii
Reviewed 10 December 2014 via mobile

A beautiful hotel and the grounds are excellent, right at the heart of waikiki and on the beach. Although we didn't booked an ocean view room, we still had a really pretty garden with a good enough view of the ocean. They also gave me a goodie bag filled with their own baked goods.

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2Thank 374esped
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 374esped, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort and for sharing your wonderful experience. We couldn’t agree with you more on how we are conveniently located in the heart of Waikiki, yet remain as a peaceful haven for our guests. We are delighted to learn that you enjoyed your view from your...

Melbourne, Australia
Reviewed 10 December 2014

This hotel is true Hawaii. The beautiful grounds, lobby , and views makes this hotel on of the most special places in the world. The 2 items which lets this hotel down, are the average rooms, and the tiny pool.

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Thank AndrewLise
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear AndrewLise, Thank you for sharing your experience at The Royal Hawaiian, a Luxury Collection Resort and for choosing to stay with us. As you mentioned, the location of our resort is truly a treasure as it stands on sacred grounds. We are disappointed to learn that you felt our rooms and pool did not meet your expectations. Since our...

San Juan Capistrano, California
Reviewed 10 December 2014

A big check mark off the bucket list, I have always wanted to visit the Royal having first seen it as a young boy living in Hawaii. I was not disappointed. It was also the first trip my fiancée and I took to Hawaii as a couple. The hotel is a paradise in and of itself and sits on the...

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Thank Russ M
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Russ M, thank you for sharing your exceptional stay with us. We are so delighted that you were able to finally check off The Royal Hawaiian, a Luxury Collection Resort from your bucket list! We are also very glad to learn that you had a wonderful stay with us and that our team was able to provide you with...

Reviewed 9 December 2014 via mobile

From the moment you step out of the car, and welcomed with the traditional fresh lei, you feel like the most important guest the Pink Palace of the Pacific has ever welcomed. All of the staff are proud of the hotel and cannot do enough for you; walking down the halls, one catches glimpses of the sparkling blue Pacific or...

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2Thank high-values-traveler
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear high-values-traveler, Thank you for taking a moment to share your magical experience at The Royal Hawaiian, a Luxury Collection Resort. It is always a joy to hear kind comments regarding our ambassadors, so we thank you for your feedback. As you know, our ambassadors take pride in delivering the highest level of service. Therefore we are pleased to learn...

North Dartmouth, Massachusetts
Reviewed 8 December 2014

My husband and I stood there the first week of October. We were very surprised at how hot it was (low 90's) they said it was rare for this time of year. This hotel was absolutely gorgeous and right on Waikiki beach which was absolutely beautiful. Didn't like the fact that we had to rent an unbrella on the beach...

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1Thank CAROL S
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Carol S, Thank you for sharing your extraordinary experience at The Royal Hawaiian, a Luxury Collection Resort and for choosing to stay with us. We are glad to learn that you and your husband enjoyed your time at our historic resort. If you should ever have the opportunity to stay with us again, we would highly recommend for you...

Geneseo, NY
Reviewed 7 December 2014

On a recent trip to Hawaii for our family of eight was to select one thing they wanted to do or experience. My wife chose staying at the Royal Hawaiian and she made a wonderful choice! We booked two ocean front “traditional” rooms. From the moment we were greeted with leis at the front entrance to the time we checked...

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2Thank ConesusLaker
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear ConesusLaker, Thank you for sharing your exceptional experience at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that your overall experience at our resort has been spectacular. Thank for your kind comments regarding our ambassadors, as their priority is to help our guests feel welcomed and comfortable during their stay. In regards to our pool’s...

Bellingham, Washington
Reviewed 6 December 2014

Okay, that pulled you in, didn't it? I am serious. It was a Japanese Toto toilet (google it). We've stayed in some of the finest hotels in the world and this was the first time we've encountered one. You have to experience it to believe it. We have stayed here in the past and the best thing about the Royal...

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3Thank Jill L
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Jill L, Thank you for sharing your pleasant experience at The Royal Hawaiian, a Luxury Collection Resort. It is unfortunate to learn that the check in process was inconvenient due to the wait you experienced. Our front desk does do their best to ensure that the process is smooth and efficient but unfortunately there are will be times where...

Norfolk, Virginia
Reviewed 5 December 2014

First visit to this lovely, old, historical hotel. Stayed 5 nights and other than the handicap bathroom being kind of small, with a small shower that gave the floor a daily cleaning, our experience was GREAT! Ocean Front view, wonderful Spa & the hotel was beautifully decorated for Christmas with all the pink accents! GREAT job on the decorating! This...

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2Thank jebachord
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear jebachord, We are delighted to learn that you had a wonderful stay at The Royal Hawaiian, a Luxury Collection Resort. The view from our Ocean Front rooms are a wonderful treat and we are thrilled to hear that you had the opportunity to indulge in the spectacular view of the famed Waikiki Beach. Thank you for your kind comments...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $507 - $1,004 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#6 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Decorated in Old Hawaii Style. Small bathrooms, even in suites. 1 sink. Great shower!”
 of 5 bubbles CraigLazz, 22 Mar 2017 | Read review
“Stay in the Tower getting an oceanfront room. It is worth the extra cost to have the view and breakfast and daily Happy Hour included. ”
 of 5 bubbles 863denisek, 20 Mar 2017 | Read review
“Nice place I just did not understand why a roll away bed was sitting in the hall for four days but other than than very nice.”
 of 5 bubbles terrygG3893QC, 20 Mar 2017 | Read review
“Very expensive!”
 of 5 bubbles luckyus1949, 19 Mar 2017 | Read review
“Best views are above the 7-8th floor”
 of 5 bubbles Gili756, 15 Mar 2017 | Read review
5 of 5