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The Royal Hawaiian, a Luxury Collection Resort

CancelonUS$367*
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#17 of 84 Hotels in Honolulu
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$425*
US$367*
Great Deal
US$399*
US$399*
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The Royal Hawaiian, a Luxury Collection Resort
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3,653 Reviews from our TripAdvisor Community

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Showing 2,878: English reviews
Santa Rosa, CA
Reviewed 25 March 2015

Have been to this property several times since honeymooning in Waikiki 38 years ago but the last few times stayed in the Tower with the ocean views. You can read the reviews of others here for the limitations of those rooms. This time we spent 5 days in a Jr. Garden Suite, 525. Clean, quiet, great bed, two distinct rooms...

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Helpful?
3Thank MangoChetney
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear MangoChetney, Thank you for choosing to stay with The Royal again. It is always a joy to welcome you back to our historic and charmingly elegant resort. We are pleased to learn that you found your suite to be exceptional and that you thoroughly enjoyed your stay with us. Thank you for being our guest. We look forward to...

Reviewed 24 March 2015

There are no words to adequately describe our immense happiness during our recent family vacay. This was a first rate resort, wonderful staff, very clean, and super conveniently located! We will definitely be back!!

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Helpful?
Thank Tami L
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Tami L, Thank you for choosing to stay with The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that that you had an exceptional experience with us. As you mentioned, our resort is conveniently located near many shopping outlets and is just a few steps away from the iconic Waikiki Beach. We are honored by your...

Seattle, Washington
Reviewed 23 March 2015

My wife an I visit honolulu at least 3 times per year and always stay in the historic wing of the Royal Hawaiian Hotel. Each time we return the staff treat us like returning family with a warm hawaiian welcome. We usually stay in a room over looking the garden which is lovly and private. There is a gracious ,...

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1Thank STEPHEN G
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear STEPHEN G, Thank you for choosing to stay with The Royal Hawaiian, a Luxury Collection Resort again. It is always a pleasure to welcome you and your wife back to our gracious Pink Palace of the Pacific. We are delighted to learn that you loved the the updates we've made at our Mai Tai Bar, as we continue to...

Concord, California, United States
Reviewed 23 March 2015

Stayed here for a short birthday celebration with my Mom. We loved the entire experience from our lei greeting to front desk to room service guy to even the employees in the shops! (George in Tori Richard was GREAT!) EVERYONE was SO NICE and genuine. We had a garden view room but were kindly upgraded to ocean view which was...

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2Thank Rebecca C
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Rebecca C, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that upon your arrival you were provided with an upgrade and fell in love with our oceanfront view. It is wonderful that you found our room to be just perfect and that you indulged in your dining experience at our...

Los Angeles, California
Reviewed 22 March 2015

I'm staying in room 318, it's a corner room overlooking the garden area on one side and Sheraton lobby and parking garage on the other. It is now 3 am and I can't sleep because the restaurant "Il Lupino" that's part of Royal Hawaiian Center and is situated on the same property has been power washing sidewalks for the last...

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5Thank scubagirl137
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear scubagirl137, Thank you for sharing your concerns with us. We are disappointed to learn that your stay at The Royal has been challenging due to the noise you have encountered. We sincerely apologize as the 3am power washing is simply unacceptable and are reaching out to the management of Il Lupino to discontinue this action. Meanwhile, we will reach...

Bolton Landing, NY
Reviewed 21 March 2015

A stay at the Pink Palace should be on everyone's Bucket List. Gracious atmosphere, good food & lovely rooms. I only wish I could have stayed when it was one of the only two Hotels on the beach. Dining on the beach, at the outdoor bar, is always a treat.

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1Thank Bob C
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Bob C, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had an exceptional experience at The Royal and loved our beautifully decorated rooms. We are pleased to discover that you had the opportunity to dine at our restaurants. Thank you for being our guest and we look forward...

Reviewed 20 March 2015 via mobile

Stayed here on our last night of our honeymoon, got upgraded from a city room to an Ocean View room which had a great view! The front desk and concierge are the best we came across on our two weeks abroad. Thank you to the team at the front who helped arrange our transport to the airport at 6am in...

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Helpful?
Thank Jason Y
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Jason Y, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. It is wonderful to learn that you loved our superior location and luxuriously appointed rooms. We are delighted that your experience with us from our front desk to concierge was simply exceptional. We are glad to learn that you had the opportunity to dine at...

Scottsdale, Arizona
Reviewed 20 March 2015

The service was top notch from concierge to housekeeping. The location is GREAT, rooms are clean and nice. Staff went above and beyond to accommodate. We will definitely go back. The only complaint really is that Room service food was barely okay.

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Thank soukil
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear souki L, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that you loved our superior location and luxuriously appointed rooms. It is wonderful to learn that our associates went above and beyond throughout your stay with us, as they take great pride in delivering an exceptional experience for our guests....

Iron Mountain, Michigan, United States
Reviewed 17 March 2015

Get a room in the new tower with a balcony overlooking the beach and you can't go wrong. The location is unbeatable. The staff is friendly and helpful. The whole place feels like it's of another, more elegant era. Our room was loud, but a three-speed fan covers the noise. We got beautiful leis and delicious banana bread upon arrival....

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Helpful?
1Thank Christine M
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Christine M, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that our convenient location met your expectations and that you found our associates to be friendly and helpful throughout your stay. We noticed that you mentioned that you encountered some noise during your stay and we apologize for the inconvenience....

Chicago, Illinois
Reviewed 17 March 2015

Such a shame this beautifully located hotel has a horrible customer service and not existing management. This is by far the worst experience I had in all Starwood hotels. Please watch your credit card charges from this hotel because they charged me twice (thousands of $). No one is taking responsibility for the mistakes or apologizing, and most importantly refunding...

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5Thank japoinase
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear japoinase, Thank you for sharing your recent experience and concerns with us. We are disappointed to learn that our service failed to meet your expectations and that you have encountered this frustrating experience. We sincerely apologize and will be reaching out to you to assist you with resolving this situation. We will be in touch with you shortly. Warmest...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $505 - $1,001 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#6 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need space in the bathroom, request a room in the new wing.”
DMunsey, 24 May 2017 | Read review
“Join SPG program ( free ) to access free internet and other benefits. Heritage rooms for atmosphere , tower for ocean views.”
DougB731, 24 May 2017 | Read review
“Historic rooms have the best traditional decor”
Foody4LF, 18 May 2017 | Read review
“Both rooms with ocean view or in the older part are fantastic.”
643anneh, 18 May 2017 | Read review
“Haunama Bay Suite is excellent if you're traveling with Kids.”
Avatar2901, 17 May 2017 | Read review
5 of 5
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US$367* /night
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Prices are for 1 room, 2 adults
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