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The Royal Hawaiian, a Luxury Collection Resort

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#16 of 84 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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3,491 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,733: English reviews
Glendale, California
Reviewed 14 October 2014

Beautiful Classic (totally refurbished) Hotel in the heart of Waikiki. Wonderful hotel, restaurant, bar, shops and grounds. Centrally located and easy walking distance to beach, main shopping and restaurant district. Great service - except for slow check-in/out.

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Helpful?
1Thank 2Carmella
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 2Carmella, Thank you for sharing your recent experience at the Royal Hawaiian, a Luxury Collection Resort. We couldn’t agree more with you that The Royal is a classic beauty. We apologize that you found the check-in/out process less than desirable and appreciate your honest feedback. We hope to have the opportunity to welcome you back. Warmest aloha.

New York City, New York
Reviewed 14 October 2014

The Royal is like a museum. You can feel the past and maybe by todays standards it's not really the luxury you would expect but the location, the service ( absolute great dorman crew ) is one of a kind. It's crazy busy, like everything on Waikiki but infront of the hotel is a great surf spot when there is...

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1Thank RossoDiavel
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear ducatidiavel1, Thank you for your review of the Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had a lovely stay and felt the nostalgic charm of the resort. It is always wonderful receiving kind remarks regarding our ambassadors, as it is a joy to share with our team. Thank you for choosing the Pink...

New York City, New York
Reviewed 12 October 2014

gorgeous hotel, gorgeous room, amazing views, fantastic service, wonderful for families! we were there is september, my husband and i with our 4-year-old son. we had a tower king with an amazing view of diamond head. the food is superb- breakfast was above e and beyond most resorts- not your typical resort food. the smoothies are wonderful as is the...

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4Thank RosieCreamer
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear RosieCreamer, Thank you for taking the time to share your review with us as it allows for us to enhance and elevate our guest experience. We are delighted to hear that you had an exceptional stay at the Royal Hawaiian. It's always a joy for us to welcome families with children to the resort and we're so delighted that...

Huntington Beach, California
Reviewed 11 October 2014

The property is on of Starwood's Luxury Collection. Located right on a sandy beach with all of the amenities. Location 5* Service 5* Overall 3.5*: Concierge sent a wonderful email once we booked offering suggestions, information of airport transportation and beach activities including the ability to book lounge chair. And they also asked if their was anything else they could...

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1Thank Jim R
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Jim R, Thank you for sharing your recent experience at The Royal. We are delighted to hear that you found our location in proximity to the beach. We do apologize that you found some dissatisfaction in the execution of our team personalizing your stay here at the Royal Hawaiian. It is very unusual for our team to overlook our...

Melbourne Australiia
Reviewed 10 October 2014

We stayed at this Beautiful Old Hotel in August at the beginning of our trip and at the end in September. Our stay was really pleasant both times we paid the $36 per day which is a little excessive given its for Valet Parking and Internet access and we did not have a car, also to then have to pay...

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1Thank Kathleen25Feb
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Kathleen25Feb, We are delighted to hear that you had a lovely stay at the Royal Hawaiian, a Luxury Collection Resort. It’s always such a joy to hear that our guests enjoyed our dining options and our charming gardens. The Royal is truly a gem amongst the bustling noise in Waikiki, yet it remains close to everything you need. Mahalo...

Hobart, Australia
Reviewed 5 October 2014

This is my second time at the Royal Hawaiin and it did not let me down, on arrival immediately the staff are very friendly and helpful, check in wonderful , made to feel very important and my comfort was priority. Our room amazing and the view took my breath away, on the 15 th floor of the ocean view tower...

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3Thank ckc01
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear ckc01, Thank you for taking a moment to review your recent stay at the Pink Palace of the Pacific. It is always a joy to welcome returned guests. Our staff takes great pride in providing exceptional service to our guests so we are delighted to hear that our team was able to make your stay just as pleasant as...

Maui, Hawaii
Reviewed 4 October 2014 via mobile

This beautiful hotel has been on my list for a few years and finally had an opportunity to stay for a weekend. I will never stay anywhere else in Waikiki. .it feels intimate and grand at the same time. The service is outstanding. We were pleasantly surprised to get upgraded to an oceanfront room in the new tower. It was...

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1Thank Tiffany L
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Tiffany L, Mahalo for sharing your recent experience with us at the Royal Hawaiian. We are delighted to learn that you had the opportunity to stay with us and to finally see the majestic Pink Palace of the Pacific in person! It brings us great joy to hear that you found our service exceptional and that our staff was...

San Diego, California
Reviewed 30 September 2014

We have been coming to Oahu for a number of years (our daughter lived on the island) and was always drawn to walk the Royal Hawaiian Property, drink Mai Tais at the beachside Bar and say to ourselves..."we should really stay here" ~ well we finally did. It was absolutely one of the best experiences we have ever had at...

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3Thank Virginiart
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Virginiart, We are delighted to learn that you and your husband finally had the opportunity to stay with us here at The Royal. It's always such a joy to welcome guests who have an affinity towards our resort's historical significance and overall nostalgic charm. We hope to have the opportunity to welcome you back again soon! A Mai Tai...

Cape Elizabeth, Maine
Reviewed 25 September 2014

Stayed here for work during a convention. Fantastic banquet and meeting space, and the restaurant is to die for...one of the best in Honolulu. That being said, the rooms are very dated and in need of a refresh. I stayed in a tower room that had a great view of the ocean, but the AC only goes down to 68,...

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4Thank Mark Z
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Mark Z. Thank you for sharing your honest and fair feedback regarding your recent stay with us. We apologize for the inconvenience experienced due to our AC units. Our engineering team will be updating the units in the tower, as we know this is an important aspect to our guests' comfort. We also apologize that our beach chaise program...

kailua-kona
Reviewed 23 September 2014 via mobile

We had not been to this property since they had remodeled. They have kept the old Hawaiian feeling but the upgrades are fantastic (love the large shower but the bed is to die for). They are one of the few that still do pull down service in the evening (including chocolate left on your pillow). We enjoyed the Mai Tai...

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2Thank colleen f
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear colleen f, We are thrilled to learn that you enjoyed an exceptional vacation with us here at The Royal. Thank you for taking the time to share your aloha for Susan and Cheryl, as this is always wonderful to pass along to the team. We're so happy you loved our upgrades and we hope we have the opportunity to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $507 - $1,004 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#6 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Decorated in Old Hawaii Style. Small bathrooms, even in suites. 1 sink. Great shower!”
 of 5 bubbles CraigLazz, 22 Mar 2017 | Read review
“Stay in the Tower getting an oceanfront room. It is worth the extra cost to have the view and breakfast and daily Happy Hour included. ”
 of 5 bubbles 863denisek, 20 Mar 2017 | Read review
“Nice place I just did not understand why a roll away bed was sitting in the hall for four days but other than than very nice.”
 of 5 bubbles terrygG3893QC, 20 Mar 2017 | Read review
“Very expensive!”
 of 5 bubbles luckyus1949, 19 Mar 2017 | Read review
“Best views are above the 7-8th floor”
 of 5 bubbles Gili756, 15 Mar 2017 | Read review
5 of 5