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The Royal Hawaiian, a Luxury Collection Resort

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#16 of 84 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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3,506 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,748: English reviews
Hendersonville, North Carolina
Reviewed 6 June 2014

We stayed at this resort for 4 nights recently and were very impressed with the beauty of this hotel, it is set back off from the main street so you dont hear any noise but very convenient to restaurants and shopping. The staff were all very professional from the time we checked in to checkout. Our room was very clean...

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Helpful?
1Thank Tdotson68
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Tdotson68, Thank you so very much for taking a moment to share your experience at The Royal Hawaiian. We are truly delighted to learn that you enjoyed a wonderful 4 night vacation with us here. We appreciate your many kind words regarding our resort, ambassadors and overall ambiance. We look forward to welcoming you back again soon. Warmest aloha,

Princeville, Hawaii
Reviewed 4 June 2014

My husband and I recently had to take a quick trip to Honolulu. The original plan was to stay only one night. But the moment that we arrived at this hotel, we made an immediate decision to change our flights and stay one additional night just to enjoy this hotel. It is a "feel good thing" just to walk into...

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1Thank jban2013
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear jban2013, We are absolutely delighted to learn that you enjoyed at truly spectacular stay with us here at The Royal Hawaiian, a Luxury Collection Resort. It's always a pleasure for us to welcome our kama'aina guests and we couldn't be happier to know that you will return again on your next trip to Oahu. Warmest aloha,

Orange, California
Reviewed 4 June 2014

The Royal Hawaiian is an elegantly historic property and the service was generally excellent. We did have an unresolved request of the concierge before arriving which was never addressed and we were denied a request to change rooms due to the fact, I think, that we booked the room through Pleasant Hawaii instead of directly through the hotel (we had...

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Helpful?
1Thank Erin W
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Erin W, Thank you for taking the time to review your recent stay with us. We regret to learn that the particular Loft Suite you were staying in did not meet your expectations and apologize that our team was unable to secure another room to your liking. We understand that this was frustrating for you and we truly regret...

Taipei, Taiwan
Reviewed 4 June 2014

stayed in 2008 for a week. at the time, the entire room needed a facelift, felt old and tired, also felt there were too many furnishings in the room. the hotel grounds were beautiful, exuding an air of old luxury, the private beach was very appreciated. location was pivotal to the Waikiki beach area, all restaurants and shopping accessible on...

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1Thank Yvonne K
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Yvonne K, Thank you for taking the time to review our resort. We're delighted to share with you that our resort underwent an extensive renovation in 2009, during which time we were completely closed. The renovations to the resort pay homage to the understated elegance of the original hotel. We hope you have the opportunity to come back soon...

Dallas, Texas
Reviewed 2 June 2014

The Royal Hawaiian was such a disappointment! We have stayed at many different resorts on all of the different islands, but have never been as frustrated by an experience as at this hotel. During the busy Memorial Day holiday weekend, they shut down the pool and the restaurants/ kitchens because of a Novovirus infection but NEVER TOLD THEIR GUESTS. So,...

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9Thank hcfromindy
RHCoordinator, Online Marketing & PR Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear hcfromindy, We are truly sorry to learn that your stay with us did not meet your expectations. We understand your frustration with our pool and restaurant closure during your stay and we apologize that this hampered your vacation. As a safety precaution for our guests, we made the decision to fully sanitize these high trafficked public areas multiple times,...

nj
Reviewed 1 June 2014

We stayed at The Royal Hawaiian for four nights. It was our first trip to Hawaii and this hotel did not disappoint. From the fantastic view of Waikiki beach and Diamond Head to the excellent service we received from the hotel staff during our stay, would highly recommend this hotel and would definitely go back. It is close to so...

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1Thank dapval
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear dapval, We are delighted to learn that you enjoyed a wonderful vacation with us here on your first trip to Hawaii. It's always a great pleasure to welcome first time visitors and we are truly happy that you experienced a memorable and spectacular stay. We look forward to welcoming you back again. Warmest aloha,

Malaysia
Reviewed 30 May 2014

The main attraction of the Royal Hawaiian for me is the ability to stay somewhat hidden, even peaceful and tranquil in spite of its location smack in the middle of the madness of Waikiki Beach. Just walk to the neighbouring Sheraton and you will quickly appreciate the idyllic setting of the Pink Palace. The grounds of the hotel are beautiful...

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3Thank davidkwchong
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear davidkwchong, Thank you for taking the time to share your experience at The Royal Hawaiian, a Luxury Collection Resort. We're delighted to learn that you enjoyed our ideal location and peaceful setting in the heart of Waikiki. We appreciate your feedback regarding the tower room as well as the Royal Papa'aina Experience; this type of information is precisely what...

Los Angeles, California
Reviewed 30 May 2014 via mobile

My husband and I travel to Waikiki at least once a year. I always wanted to stay at the "pink palace" so this time we did. Great location, rooms and wonderful staff! I highly recommend if you're traveling here. Multiple pools too since you can also use the activity pool at the Sheraton next door.

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Helpful?
Thank KimberlyShediak
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha KimberlyShediak, We're thrilled that you finally had the chance to stay with us at the "Pink Palace of the Pacific." It's always wonderful to welcome guests for the first time. Thank you for your lovely comments regarding your experience with us. We hope to welcome you back for many more Waikiki vacations. Warmest aloha,

Sydney, Australia
Reviewed 29 May 2014

Greeted with a cool cloth and non-alcoholic cocktail by an attentive receptionist, I knew we had booked the right venue. The room upgrade helped even more and the attention to detail sealed the deal. It feels like being taken back in time to an era where style and service went hand in hand Another visit to the Pink palace is...

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1Thank Guy H
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Guy H, We're delighted to learn that you had an exceptional time with us here at The Royal Hawaiian. It's always wonderful to hear that our little touches help to make all the difference for our guests. Thank you for sharing your kind remarks. We hope to welcome you back again soon! Warmest aloha,

Birmingham
Reviewed 28 May 2014

Whow, this is a wonderful property and has so much history, the staff seem to really appreciate your business. It is located in an area that is full of fun shopping and food. Also easy to walk to all places. The property is located right on beach in full view of surfers everyday. Eating on the property is like paradise...

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Helpful?
Thank William M
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha William M., Thank you so very much for taking a moment to share your lovely review. We truly appreciate the time you took to share your comments and we especially value your kind remarks about our hotel ambassadors; we do take great pride in serving as stewards of this historic property and of aloha, so it's always a pleasure...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $507 - $966 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#6 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#8 On the Beach Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you really want a water facing room it might be best to stay in the tower vs the original building.”
 of 5 bubbles FranC224, 27 Mar 2017 | Read review
“We have stayed only in the beach tower. It was wonderful to see the RH reInstated the continental breakfast, and cocktail hour . We appreciated the new tower security door. The staff at the RH truly cares, and it's always nice to see friendly faces when we return. ”
 of 5 bubbles Grambb, 25 Mar 2017 | Read review
“Decorated in Old Hawaii Style. Small bathrooms, even in suites. 1 sink. Great shower!”
 of 5 bubbles CraigLazz, 22 Mar 2017 | Read review
“Stay in the Tower getting an oceanfront room. It is worth the extra cost to have the view and breakfast and daily Happy Hour included. ”
 of 5 bubbles 863denisek, 20 Mar 2017 | Read review
“Nice place I just did not understand why a roll away bed was sitting in the hall for four days but other than than very nice.”
 of 5 bubbles terrygG3893QC, 20 Mar 2017 | Read review
5 of 5