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Ambassador Hotel Waikiki

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Ambassador Hotel Waikiki
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556 Reviews from our TripAdvisor Community

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Showing 369: English reviews
London, United Kingdom
Reviewed 15 November 2016

We liked Ambassador Hotel, because it had large apartments with clean and functional facilities. The room were clean albeit basic and in need of renovation. Kitchen was functional and clean. All the utensils were spotless. Nice TV which was recently installed. Location is excellent...bus stop outside the hotel which takes you to central Honolulu, but if you walk the back...

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Helpful?
1Thank debsmillen66
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha debsmillen66, and thank you very much for your review! We are happy to hear that you were pleased with the size of your room, the cleanliness, and our location. We appreciate all of your feedback and will follow up on the inconveniences you mentioned as well. Thank you so much for staying with us and taking the time to...

San Antonio, Texas
Reviewed 10 November 2016

The staff was friendly and accommodating. Many of the other guests were Japanese and very polite which further enhanced the experience (now I want to visit Japan and other countries in Pacific area !). The room was good but not over done. Everything worked well and the a/c though a little noisy provided good service. Having a small kitchen area...

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Helpful?
1Thank diana5251905
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha diana5251905, and thank you so much for this detailed and kind review! We are so happy to hear that you enjoyed our staff, location, and your room! We also appreciate all the helpful tips for future travelers. We appreciate you staying with us and hope that we will have the pleasure of seeing you again in the future! Mahalo.

Honolulu, Hawaii
Reviewed 9 November 2016 via mobile

My parents stayed ambassador hotel waikiki recently and their service was unprofessional & unacceptable !! Front desk agent wasn't friendly at all and no hospitality. It was my parents anniversary and I clearly stated they are celebrating wedding anniversary on their reservation. however, of course no one at the hotel mentioned anything. It seems like this lady agent was just...

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Helpful?
Thank tmsurfergirl
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha tmsurfergirl, we appreciate hearing from you and would like to extend our sincere apologies. While I do believe we upgraded your parents room ahead of time due to your comments about their anniversary, we were unaware of anything other expectations you may have had. We do our best to accommodate all guest wishes and are truly sorry if there...

Reviewed 9 November 2016 via mobile

After reading others reviews on this hotel I was so worried it would be dirty and old.. Well I was pleasantly surprised when I arrived! My room was very clean and tidy. The room is basic, but it's very comfortable. The hotel also just installed new televisions in all the rooms so that was a bonus! The air con worked...

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Helpful?
Thank Jane F
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha Jane F, thank you so much for your review! We are pleased to hear that you were happy with the cleanliness and comfort of your room. We are also glad that you enjoyed our new TVs and the AC unit. We really appreciate you staying with us and hope to see you again! Mahalo.

Sydney, Australia
Reviewed 9 November 2016 via mobile

The hotel was good. The staff were friendly, everything was clean and everything worked. Didn't have any major issues. The only downsides being a slow lift and ordinary shower heads. Hotel was in a good location, about 5 - 10 min walk to beach

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Helpful?
Thank BrentNETIHW
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha BrentNETIHW, and thank you very much for your feedback! We are so happy that we were able to accommodate you and that you enjoyed your stay. We will follow up on your feedback. We appreciate you staying with us and hope to see you again! Mahalo.

Budgewoi, Australia
Reviewed 6 November 2016

2 of us staying in the room we payed extra to get upgrade our room, we got into the room and it was very outdated with the furnishings. a lot of paint peeling on the walls of the bedroom and bathroom. Shower was the worst pressure and we had to hold the shower head up in order to shower. Great...

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Helpful?
Thank cozza91
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha cozza91, and thank you so much for your feedback. We are really happy to hear that you were pleased with our staff, that you enjoyed the view and had a good time on the bikes! We apologize for any inconvenience with the room and will follow up on your feedback. We appreciate you staying with us, mahalo!

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 2 November 2016 via mobile

Well located for just about all activities and the pool was very refreshing. Very economical with kitchenettes available. Staff was very helpful and accommodating. Discounts available the closer to arrival time.

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Helpful?
Thank A TripAdvisor Member
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha and thank you so much for your positive feedback! We are very glad that you were pleased with our location, pool, kitchens, and especially our wonderful staff! We appreciate you staying with us and hope to see you again. Mahalo!

Reviewed 1 November 2016 via mobile

As prior reviews have stated, the room we had, looked nothing like the photos on the website. Nowhere near! BUT - we were mistakenly put on the 5th floor which is not what we paid for. We were upgraded to a room with a partial ocean view on the 7th floor. The hotel manager also sent us 2 boxes of...

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Helpful?
1Thank Roha B
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha Roha and thank you so much for this great feedback! We are so happy that we were able to correct the reservation and successfully accommodate all of your needs. We appreciate hearing all of the things you loved about your room and our wonderful staff! We really appreciate you staying with us and taking the time to leave this...

Portland, Oregon
Reviewed 26 October 2016

After I booked my room I came across negative reviews about this hotel. Some of reviews mentioned cockroaches, bed bugs, uncomfortable beds, rude hotel staff, but my experience was nothing of the sort. My check-in went smooth and quick. My room was big, clean, bug free, and relatively quiet. My bed was comfortable, and I always had clean towels. The...

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Helpful?
1Thank Tristan J
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha Tristan J and thank you so much for your awesome review! We really appreciate all of your kind words. We are very happy to hear that you were pleased with your room and especially that you enjoyed our wonderful staff. Again, thank you for the feedback and also a big thanks for choosing to stay with us! We hope...

Chicago, Illinois
Reviewed 24 October 2016

The Ambassador Hotel Waikiki is a wonderful place to stay. The view is fantastic and you are surrounded with so many things to do. The staff here is wonderful and very helpful and friendly. My room is awesome, I have a kitchen in the room and a fantastic view from the balcony.

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Helpful?
Thank Barbara J
Chue Y, Front Office Manager at Ambassador Hotel Waikiki, responded to this review

Aloha Barbara J, thanks very much for your positive review! We loved hearing how happy you were with the view, the location, and the friendly staff that we have here at the Ambassador! Thank you so much for choosing to stay with us, and for taking the time to provide your feedback! Mahalo.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Ambassador Hotel - A Waikiki Hotel, where our ideal Waikiki location meets exceptional value. We are conveniently located in the heart of Waikiki, on the island of Oahu, offering something for everyone looking for the perfect Hawaiian Vacation; Oahu Activities, beautiful beaches, Surfing, Hawaii Golf, Shopping in Waikiki, Waikiki Restaurants and much more.Residence-style comforts including Full Kitchens, Free Cable Internet, Cable Televisions, Flat Screen TV's and more. Lounge by our sparkling Swimming Pool or take a short stroll over to gorgeous Waikiki Beach. Just 9 miles from Honolulu International Airport. Conveniently located on the Waikiki Trolley line and bus routes. Shuttle Service by Roberts Hawai’i available. Close to Ala Moana Shopping Mall, Waikiki Beach & other Oahu Activities. ... more   less 

Additional Information about Ambassador Hotel Waikiki

Address: 2040 Kuhio Ave, Honolulu, Oahu, HI 96815-2101
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $177 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ambassador Hotel Waikiki 3*
Number of rooms: 311
Reservation Options:
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Also Known As:
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Honolulu, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel Waikiki staff and other travellers.
25 questions
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Questions? Get answers from Ambassador Hotel Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Economical for our group of 11 people, great location.”
 of 5 bubbles hinukoa, 29 Dec 2016 | Read review
“Their Suite's with a private bedroom is an excellent choice for a reasonable price!!”
 of 5 bubbles , 10 Dec 2016 | Read review
“Do not come to this hotel expecting a 5 star looking resort. Come to this hotel expecting a simple home away from home. Save yourself some money for a show or drink by cooking in the full kitchen. Get fit in the workout room located on the 2nd floor. A Self Service coin operated Laundry room is available for a nominal fee and the Ice Machine is also on the same floor. There are bicycles available for guests on a first come, first served basis. I rate this hotel a 4 star for all that made my stay a very affordable and comfortable one. ”
 of 5 bubbles HawaiianDee, 20 Nov 2016 | Read review
“Lower level rooms are going to be noisier due to the street noise - it's Waikiki.”
 of 5 bubbles TristanJ741, 26 Oct 2016 | Read review
“There are no good rooms. Someone posted that remodeled a wing when in truth it was 4 rooms and of course they aren't available.”
 of 5 bubbles tuna57, 11 Oct 2016 | Read review
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