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Not a hotel ,as advertised on bookings .com more like Air b&b .
Total disappointment ,especially after travelling all the way from the UK .
ROXY on the front desk is FANTASTIC. SHOULD NOT BE ALLOWED TO CALL ITS SELF A HOTELMore
Response from CRHHNL, General Manager at Castle Waikiki Grand HotelResponded 26 June 2017
I am sorry that you were disappointed with your stay. I am happy to hear that Roxy helped make your stay a more enjoyable one. Your feedback is very important to us. If you would like to personally contact me, my email address...More
From the start, my booking was going to be a big mistake. Expedia Deceived from the start:
[June 16, 2017
EXPEDIA DECEIVES, MISLEADS -- NEVER PATRONIZE EXPEDIA AGAIN.
I just returned from a week in Honolulu -- Flights,Transfers, & Hotel via Expedia [I cannot find...More
1 Thank Havefunwilltravel816
Response from CRHHNL, General Manager at Castle Waikiki Grand HotelResponded 23 June 2017
Thank you for giving us details of your experience. I'm very sorry that we were unable to provide you with acceptable accommodations here at the Waikiki Grand Hotel. We appreciate your feedback and value your opinion of our hotel. I would love the...More
the location was excellent. the hotel itself was just ok. we booked our room with an small kitchen with a city view. we assumed it automatically had a balcony. the room was tiny with no where to sit except the bed. there were 2 stools...More
Response from CRHHNL, Hotel Manager - Ron Sugihara at Castle Waikiki Grand HotelResponded 7 June 2017
Thank you for staying with us at the Castle Waikiki Grand Hotel! I am glad you enjoyed your stay with us! I agree that Roxy is a great asset to our property! Thank you for your feedback regarding the accommodations. We are always...More
I want to start by saying that when we first booked this hotel, we had read some bad reviews. After months of looking this was the best option for my family- I needed a kitchenette to cook some during our two week stay. We got...More
1 Thank Maria O
Response from CRHHNL, General Manager at Castle Waikiki Grand HotelResponded 9 June 2017
Aloha Marla O!
Thank you for staying with us at the Castle Waikiki Grand Hotel! I am very pleased to hear that you and your family enjoyed your stay with us! I am also pleased to hear that the accommodations were to your liking! Roxy...More
While I think the term 'hotel' is a bit generous, this venue is certainly in a convenient location right near the beach at Waikiki, directly across from Honolulu Zoo.
As other reviews describe, you will be required to pay an additional cleaning/service fee on check...More
Response from CRHHNL, Manager at Castle Waikiki Grand HotelResponded 14 June 2017
We thank you for staying with us at the Castle Waikiki Grand Hotel! I am happy to hear you were satisfied with your room and the location of our hotel. I am sorry to hear of your experience with housekeeping. I apologize that...More
Additional Information about Castle Waikiki Grand Hotel
Address: 134 Kapahulu Ave, Honolulu, Oahu, HI 96815-4014
Location: United States > Hawaii > Oahu > Honolulu
Price Range:US$103 - US$323 (Based on Average Rates for a Standard Room)
Hotel Class: 2.5 star
Number of rooms: 180
Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
US$103 - US$323 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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I was just reviewing the hotel, and also a review of our room this time. There are great rooms with a zoo/mountain/beach view but you would have to do your research. We have had great results with vrbo - and one not good... More
I was just reviewing the hotel, and also a review of our room this time. There are great rooms with a zoo/mountain/beach view but you would have to do your research. We have had great results with vrbo - and one not good airbnb. One person on vrbo we have dealt with has 2 places that have great views. The hotel also has their own rooms, no meal plan, we like the owner owned to have our own kitchen. But as I said in my review beware of #506 Konatsu's place off airbnb.
Response from Wilfcalgary | Reviewed this property |
No it is not free. There is parking at the hotel if you are registered at $17 per day. Secure and assigned parking is at a premium in this area so if you want an assigned parking spot at this hotel you need to contact the... More
No it is not free. There is parking at the hotel if you are registered at $17 per day. Secure and assigned parking is at a premium in this area so if you want an assigned parking spot at this hotel you need to contact the front desk and make arrangements for your Holiday period. I suggest you due this well in advance as the parking for the Hotel is limited.