Courtyard by Marriott Waikiki Beach

Courtyard by Marriott Waikiki Beach

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One-Bedroom Suite
Room & Suite (137)
Courtyard by Marriott Waikiki Beach
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About

3.5
#76 of 92 hotels in Honolulu
4.1 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Courtyard by Marriott Waikiki Beach is a hotel in Honolulu, Hawaii, conveniently located in the heart of Waikiki within walking distance to world-famous Waikiki Beach, shopping, signature restaurants, and Waikiki's nightlife. As an urban oasis, our Oahu hotel's accommodations & upgraded amenities offer the best value for Hawaii vacations. Our comprehensive location allows us to host weddings. An ideal day at our hotel starts with leisure activities like golfing or hiking, an afternoon in our spa with various treatments available and capping it all up with a freshly cooked island meal at our local Hawaiian restaurant with signature cocktails. We also have a 24-hour fitness center and two outdoor pools to refresh you.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court offsite
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Full body massage
Massage
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Private balcony
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
City View
Languages Spoken
English, Filipino, Korean
Hotel links
Special Offer:Earn points toward free nights.

Location

400 Royal Hawaiian Ave, Honolulu, Oahu, HI 96815-2837
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Honolulu Intl Airport
11.8 km
See all flights
Molokai Airport
76.9 km
See all flights
3.5
3.5 of 5 bubbles781 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Courtyard by Marriott Waikiki Beach garners mixed reviews, with guests commending the staff's friendliness and the hotel's inviting modern atmosphere and prime location near shops and Waikiki. However, some guests have called out the small showers, noise issues, and the perception of the hotel being overpriced, citing high parking fees and expensive services. While the strong A/C and pool area receive positive mentions, criticisms of outdated, small, and sometimes poorly maintained rooms are frequent among traveler feedback.
Location
Convenient
Atmosphere
Inviting
Rooms
Outdated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Lynn H wrote a review Aug 2021
Lacey, Washington50 contributions68 helpful votes
4.0 of 5 bubbles
This Marriott property offers large one bedroom room units at an affordable rate. The King bed/ bedroom with separate living room offers a good amount of space. If you are used to Marriott Timeshares, this type of room will feel comfortable. The room, as described on Marriott’s app, indicated silverware and plates would be available in the room, they were not. The sofa had stains

We requested a room change and staff were very hospitable and granted that change. Staff also accommodated a late check out (as is permitted pending Bon Voy elite status tier) without hesitation.

If you are a person who does not like a very small shower, make sure the room you reserve has a bathtub with a shower in your room. The ocean side king one bedroom has a tub/shower, but not the island side queen one bedroom units have very very very small showers.

The area, Kuhio Drive and Lewers is very busy. Currently all bars and nightclubs in Waikiki close at midnight, so it kind feels like that Meatloaf song…. All revved up and no place to go….

Mahalo to staff for a comfortable stay.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StacyInDC2012 wrote a review Sep 2021
Alexandria, Virginia869 contributions223 helpful votes
3.0 of 5 bubbles
We started our Hawaii trip with three nights at the Courtyard Waikiki and it definitely met our needs and was in a good location for exploring O'ahu. It was by far the most reasonably priced hotel I found in Waikiki during our travel time.

When we checked in we were told our room was upgraded and I'd hate to see a regular room if that was the case. It was a tiny space, with just enough space on one side of the bed for my suitcase. My husband kept his suitcase by the desk and had to step around it each time he moved around the room. The shower was probably the tiniest I've ever been in. I think the mention of an "upgrade" raised our expectations a bit.

We had a mountain view and balcony that was great to watch the changing sky when the sun rose and set.

The staff was friendly and the valet's very quick to retrieve the car when we needed it.

One downside - when we requested new towels after two days some of the ones brought to us had stains on them. We realized just as we were showering before bed so we just used our beach towels we packed instead of calling down for replacements. I'm guessing their housekeeping staff has been downsized with COVID, but more attention to detail would be good. As a guest, be sure to check your towels before using them.
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Date of stay: September 2021
4.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Linda S wrote a review Oct 2021
Mount Shasta, California8 contributions
4.0 of 5 bubbles
That bus sign Which I just now posted that the corner of Kuhio and Lihue. You can walk two blocks towards the beach from there to get to Kalakaua Avenue. Some of us use public transit. That’s why I posted the bus stop sign. There’s a IHOP right across the street from the Marriott courtyard. Cheesecake factory is on Kalakaua Avenue. They do DoorDash. So is that shaved ice place. What’s really cool about downtown Honolulu, are the Oahu ambassadors, Who wear light green uniforms. One woman in particular was very helpful. The shopkeeper’s and street sweepers Can be very helpful with walking directions for the jet-lagged tourist. I desperately needed updated beach wear, and Ross Dress for Less was the place. I found a perfect bathing suit, beach sandals, And Hawaiian suntan lotion For me. I saw lots of luxury stores. Didn’t find the time or energy for those! Waikiki beach was the first place for me to get to. Good thing I brought my beach blanket; lounge chair rentals start at $20 an hour.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul wrote a review Mar 2020
1 contribution3 helpful votes
1.0 of 5 bubbles
My Wife and I recently stayed at The Courtyard Marriott for a 2 night stopover in Honolulu prior to returning to Australia and found the hotel a real disappointment. When we checked in we were advised we had been allocated a high floor room on the pool side of hotel but what we were not told is renovations were being carried out so our view was of the painters working on a swinging stage right outside our room. We had to keep our curtains closed at all times and the only ones to enjoy our balcony were the painters who used it for their lunch venue. The room was old and outdated with the smallest shower we have ever seen. What really surprised us was we were on the elite level of the hotel but anyone who has ever stayed at a Marriott property would realise there is nothing elite about what is provided here. My advice is if you are thinking of booking for your honeymoon or first trip to Hawaii stay somewhere else. We paid around 300 aud per night but for what we got would have been disappointed paying half that.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Try another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from publicrelationsHI, Public Relations Manager at Courtyard by Marriott Waikiki Beach
Responded Mar 4, 2020
Aloha PJPP1, Mahalo for choosing to stay with us. We sincerely apologize if your stay did not meet your expectations. We appreciate your feedback, and we've shared it with our management team for improvement. If you wish to discuss your stay further, please reach out to us directly with your contact information. Again, we are deeply sorry for the inconvenience, and we look forward to hosting you again soon. Mahalo, Guest Relations
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Lisa Burns wrote a review Aug 2021
Port Orchard, Washington4 contributions1 helpful vote
5.0 of 5 bubbles
My husband and I stayed for 3 days at this Courtyard and had an AirBnB booked for the remaining 7 days to accommodate family flying in for our son's wedding. The morning we were supposed to check out and move to our AirBnB, which had been booked and paid for 6 months in advance, they canceled on us and gave no reason. AirBnB customer service was terrible and suggested we look for other AirBnB accommodations because they couldn't reach the host of the property. I then called downstairs to the front desk of this hotel in tears and spoke to Marissa. She immediately understood the urgency of the situation and searched for 3 rooms to hold for us. Waikiki was very busy and I know that she had to do some quick thinking to accommodate us. She was able to put my mind at ease right away and told me not to worry, that we, along with my 1 year old granddaughter, would have a place to stay. She then also advised the staff at the front desk of the situation so when I called downstairs again, the person who answered knew about everything so I didn't have to explain everything again. Between Suki, Marissa, Victoria, and Kayla, I felt like I was in great hands and everything would be ok. When they found out that one of the rooms was for the bride and groom, they even waived the upgrade fee as a gift.

This trip could have been catastrophic. If it wasn't for the Marriott staff here, we could have found ourselves homeless in Hawaii. From the Custodian to the Housekeepers and Front Desk staff, this Marriott consistently went above and beyond. Our family had an amazing experience, the wedding was beautiful, and we are loyal Marriott guests for life. Mahalo to this wonderful group of people. They know how 5 star customer service is done!
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buffy wrote a review Dec 2020
Chandler, Arizona1 contribution3 helpful votes
1.0 of 5 bubbles
1. Rooms are musty, A/C was broken the vent was broken causing the air to blow directly on the bed.
2. Toilet ran constantly refilling every 10 min or so.
3. The whole fire alarm/ power outage was handled disastrously. Hostel personally did not reach out to guests to arrange alternative accommodations. I personally had to call and ask. Then we had to pack in the dark. I was assured a reservation has been sent to the new hotel ( it hadn’t). We had to frantically pack all of our things and get to the new hotel. All of our food in the refrigerator for our picnic was spoiled.

I had saved points specifically to redeem thru my credit card for theses accommodations. I have a $900 gift card. The line to get to the front desk was 10 people deep we were already wasting hours on one of our evenings in Hawaii so I was unable to check out using my gift card. The new hotel obviously won’t except my Marriott card.

I’ve been offered no compensation for the food lost the sleep lost the evening lost the transportation to the new hotel Or the massive inconvenience.

In talking to other guests they were offered compensation I’m not sure why that was selective or random.

I would appreciate someone contacting me immediately, fixing the billing issues so I can use my gift card compensating me for the night that was spent packing, or the sleepless night with alarms evacuation and no air-conditioning or power.

While I understand the situation was not necessarily under your control it was your hotel that had the malfunction and you should be reaching out to rectify the situation.

Thank you.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simon L wrote a review Mar 2021
San Francisco, California4 contributions13 helpful votes
5.0 of 5 bubbles
I stayed here a total of 17 days, a combination of working remotely and enjoying the sights and sounds of Waikiki.

My experience at the hotel was wonderful. Heidi and the staff provided excellent service throughout the whole trip. It had the basic amenities of a hotel at this level and at an affordable price. During the pandemic, they didn't service the room daily. However, you can request cleaning/room service ad hoc and they provided all of the amenities you needed (e.g. towels, shampoo, etc).

I think my only complaint was that the internet service the last few days of my trip slowed down quite a bit, to a point I could not really work in my room. Aside from that, the internet was quite fast.

Overall, I had an amazing stay and plan on being back.
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Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidy Vicente, Guest Services / Front Office at Courtyard by Marriott Waikiki Beach
Responded Apr 27, 2021
Aloha sidel80, Thank you for staying with us here at the Courtyard Waikiki! We greatly appreciate your kind feedback regarding the service the team have provided you. We will ensure to share these awesome comments with the team. We look forward to serving you again soon. Mahalo!
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Divya D wrote a review Feb 2021
1 contribution4 helpful votes
2.0 of 5 bubbles
While the location of this hotel is close to restaurants, beach and shopping for the price you pay, we were unsatisfied with a few things:
1. There was a strong smell of wet towels/pool water from the room. We asked to change the room, they moved us from 6th floor to 15th floor (executive members floor). Smell was better but not completely gone. Maybe it’s due to the humidity.
2. Being on the executive floor, the bathroom side mirror had hand prints, clearly shows the room wasn’t thoroughly cleaned. They clean rooms every 5th day, wasn’t too happy about this. 3rd day is acceptable but 5 days is a bit much.
3. Shower is small, if you’re a big person guaranteed you will not be able to move around or bend at all. Mind you, this is an executive member floor.
4. Parking fee is outrageous. $50/day. Valet staff was nice but if you’re in rush to head out, you have to wait for the valet to bring your car around so plan on waiting 5-10 mins, kind of frustrating. We did not tip them as much as we would have liked too because the parking fee was already too much!
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
T22lily wrote a review Mar 2020
Dallas, Texas86 contributions57 helpful votes
1.0 of 5 bubbles
The hotel appears clean but has a horribly musty smell. It’s humid and not well ventilated. We had a roach in our room called the front desk to let them know and they said they would change rooms for us but never did. Then when we went to go to sleep we found bedbugs in our bed we called down and were offered another room again but refused to sleep at the hotel over concern of bedbugs so we sat in the lobby till 5:30 AM when our Shuttle came. The front desk agent assured us we wouldn’t be charged since we hadn’t even slept in the room but they did charge us and when I called to dispute it they refused to reimburse the charge.
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Date of stay: March 2020
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Check your bed for signs of bedbugs before you sleep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from publicrelationsHI, Public Relations Manager at Courtyard by Marriott Waikiki Beach
Responded Mar 20, 2020
Aloha TKrak22, Mahalo for staying with us. We are deeply sorry for the inconvenience and lapses in service you've experienced. We hope you can give us a chance to discuss your stay further by reaching out to us directly with your contact information. Once again, our sincerest apologies for any inconvenience you've experienced. Mahalo, Guest Relations
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AdventureTime wrote a review Feb 2020
15 contributions15 helpful votes
2.0 of 5 bubbles
We have stayed here 3 times over the years and it is now a very tired looking hotel. There are signs of a lack of maintenance in many places e.g broken loungers, broken mortar around the pool area (cheap glue repair in spa), tape holding a dispenser in the bathroom (the list goes on). This is a real shame as this could be so much better.

Note to management - your exterior painters aren’t doing a great job. There were sections missed on our balcony which looks very poor.

The staff are very friendly and the rooms are clean, but this is now a very noisy hotel. There are a few reasons for this I could see. 1. The lift has a pointless tone as it goes up each floor and you hear this ALL night. 2. People seem to come and go all hours in the corridors and the rooms aren’t well insulated.

On a side note - the room we had booked had a kitchenette
- but no cutlery or plates which isn’t good.

I haven’t written this hotel off yet but I won’t stay here again until I saw an effort to address maintenance and noise.

If you book here, ask for a quiet room away from the lift (main hotel building), that may give you a night’s sleep.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from publicrelationsHI, Public Relations Manager at Courtyard by Marriott Waikiki Beach
Responded Feb 8, 2020
Aloha AdventureTimeNZ, Thank you for your continuing patronage and your detailed, honest feedback. We appreciate your comments about our friendly staff and cleanliness of rooms. We are very sorry for the inconveniences you experienced during your stay. Our guest experience is our top priority, and we have shared your comments with our management team for improvement. You may also reach out via email at pr@waikikicourtyard.com. Thank you for being our guest and we look forward to the opportunity to welcome you again in the future. Mahalo, Guest Relations
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Answer from maggieminn
Minnesota796 contributions156 helpful votes
Shouldn't be a problem. We did it. It wasn't for a half day but really don't see an issue. Best thing would be to get their direct number at their website and call them. I did that alot when reserving our rooms and having questions. They were great.
396george1967 asked a question Oct 2021
Los Angeles, California11 contributions21 helpful votes
are key cards required for elevator access?
Answer from Lawrence D
Naples, Florida27 contributions40 helpful votes
The elevators are constantly broken and you have to wait absurdedly ling times for the elevator. Stay away from this very bad hitel.
cupnoodle19 wrote a tip Feb 2024
1 contribution
1.0 of 5 bubbles
"A dispointing hotel. I will rate unlike at all. Poor customer service, unfriendly front desk. Not helpful at all. "
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kaotiq wrote a tip Jan 2024
pasadena10 contributions26 helpful votes
1.0 of 5 bubbles
"Book somewhere else"
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ononlam wrote a tip Dec 2023
Honolulu, Hawaii74 contributions69 helpful votes
2.0 of 5 bubbles
"Don't get a room facing Kuhio if you don't want to hear buses running all night. Stay in the newer building."
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Debbie54321 wrote a tip Dec 2023
Las Vegas, Nevada18 contributions7 helpful votes
5.0 of 5 bubbles
"The pool is on the north side of the hotel. So it will not get alot of sun during the winter months."
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La Vern C wrote a tip Nov 2023
Anacortes, Washington22 contributions
5.0 of 5 bubbles
"This facility is easy to get around downtown and the beach on foot. Accept for our excursion, we were able to get around on foot."
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PRICE RANGE
C$323 - C$393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott waikiki beach hotel honolulu, courtyard waikiki beach, courtyard hotel waikiki beach, wyland waikiki hotel
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
404
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Courtyard by Marriott Waikiki Beach - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Courtyard by Marriott Waikiki Beach
Which popular attractions are close to Courtyard by Marriott Waikiki Beach?
Nearby attractions include International Market Place (0.3 km), Breakout Waikiki Escape Rooms (0.4 km), and Waikiki Sunset Cruise with Live DJ (0.2 km).
What are some of the property amenities at Courtyard by Marriott Waikiki Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Waikiki Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard by Marriott Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Waikiki Beach?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Waikiki Beach?
Conveniently located restaurants include Tempura Kiki, STRIPSTEAK Waikiki, and Honolulu Cookie Company.
Are there opportunities to exercise at Courtyard by Marriott Waikiki Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Waikiki Beach offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Courtyard by Marriott Waikiki Beach?
The staff speaks multiple languages, including English, Korean, and Filipino.
Are there any historical sites close to Courtyard by Marriott Waikiki Beach?
Many travellers enjoy visiting Iolani Palace (4.2 km), Shangri La (4.3 km), and US Army Museum of Hawaii (0.6 km).
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